For many legal professionals, one of the most persistent sources of stress isn't the complexity of the law itself but the uncertainty that permeates daily work. Not knowing who's doing what, when something is actually done, or whether it's been done correctly.

In this episode, I'm tackling this uncertainty head-on by showing you how to create explicit quality standards that serve as a stabilizing force for your practice with simple, easy-to-implement tools. You'll learn how to create fit-for-purpose quality standards, why explicit policies reduce rework, and practical guidance on developing these standards in the context of your current work without trying to boil the ocean.

Get full show notes, transcript, and more information here: agileattorney.com/104

Take your law practice from overwhelmed to optimized with GreenLine Legal

Follow along on LinkedIn: linkedin.com/in/johnegrant

Once you make your work visible, you can finally see how much of your work is just stuck. And while a common reaction is to think that you are the bottleneck, that thinking is actually preventing you from understanding something much more useful and ultimately less personal about bottlenecks in law firms and how work is actually flowing through your legal delivery systems.

In this episode, I’m building on last week's discussion of making work visible. The focus now shifts from seeing where work is to getting work to flow. You'll learn how to find the most important place where work is getting stuck, the best way to improve flow, and why treating process improvement as a team sport and approaching it with curiosity rather than judgment will yield far better outcomes than trying to fix everything yourself.

Get full show notes, transcript, and more information here: agileattorney.com/103

Take your law practice from overwhelmed to optimized with GreenLine Legal

Follow along on LinkedIn: linkedin.com/in/johnegrant

What happens when good intentions collide with finite capacity? In many law practices, it shows up as overload, missed deadlines, and promises that quietly slip through the cracks.

In this episode, I’m introducing the idea of a promise-keeping machine and explaining why making work visible is the first and most important step toward building one. You’ll learn how simple visual systems like Kanban help lawyers see their true commitments, protect capacity, and make more credible promises to clients, colleagues, and themselves.

Get full show notes, transcript, and more information here: agileattorney.com/102

Take your law practice from overwhelmed to optimized with GreenLine Legal

Follow along on LinkedIn: linkedin.com/in/johnegrant