In this episode of Seven Points, hosts Warren Trent and Trooper Randi Wybron sit down with Lt. Col. Jennifer Borquez, Agency Support Division, to discuss her extensive career with the Arizona Department of Public Safety, the experiences that shaped her leadership, and the importance of putting people first.
Lt. Col. Borquez reflects on her journey from aspiring detective to senior department leader, sharing stories from assignments in criminal investigations, patrol, internal affairs, operational training, and the Arizona Counter Terrorism Information Center. She also discusses memorable opportunities working major events, including Super Bowls, Final Four games, Arizona State University football, and the Arizona State Fair.
At the heart of the conversation is a deeply personal experience that changed how she leads. Following the loss of a trooper on her squad in 2013, Lt. Col. Borquez learned firsthand the importance of empathy, connection, and caring for the people behind the badge. She explains how that experience continues to influence the way she supports employees and their families, including during difficult moments affecting the department.
Now in her current leadership role, Lt. Col. Borquez is taking a hands-on approach to understanding the department's many work units, listening to employees, identifying challenges, and finding ways to remove barriers. This episode offers an honest look at leadership, service, and the lasting impact of taking time to know your people.