In this episode of Seven Points, hosts Warren Trent and Trooper Randi Wybron sit down with Lt. Col. Jennifer Borquez, Agency Support Division, to discuss her extensive career with the Arizona Department of Public Safety, the experiences that shaped her leadership, and the importance of putting people first.

Lt. Col. Borquez reflects on her journey from aspiring detective to senior department leader, sharing stories from assignments in criminal investigations, patrol, internal affairs, operational training, and the Arizona Counter Terrorism Information Center. She also discusses memorable opportunities working major events, including Super Bowls, Final Four games, Arizona State University football, and the Arizona State Fair.

At the heart of the conversation is a deeply personal experience that changed how she leads. Following the loss of a trooper on her squad in 2013, Lt. Col. Borquez learned firsthand the importance of empathy, connection, and caring for the people behind the badge. She explains how that experience continues to influence the way she supports employees and their families, including during difficult moments affecting the department.

Now in her current leadership role, Lt. Col. Borquez is taking a hands-on approach to understanding the department's many work units, listening to employees, identifying challenges, and finding ways to remove barriers. This episode offers an honest look at leadership, service, and the lasting impact of taking time to know your people.

Season 3 of the DPS Seven Points podcast kicks off with a new co-host and a fresh perspective. Host Warren Trent welcomes Trooper Randi Wybron, the newest voice behind the microphone and a longtime Arizona Department of Public Safety employee with 12 years of experience across the agency.

Randi shares her journey from working in an office environment to becoming a DPS trooper, explaining how a chance conversation with another trooper and a ride-along opened her eyes to the many career opportunities within DPS. She discusses her experiences in patrol, criminal investigations and recruiting, and what ultimately led her to the Public Information Office.

The conversation also explores what it takes to become a DPS trooper, the challenges of the academy, opportunities available to recruits and laterals, and the many professional staff positions that support the agency. Randi offers insight into the recruiting process and why DPS continues to be a place where employees can build long-term careers.

And, of course, no introduction would be complete without a few laughs. Randi shares some memorable moments from her career, including an unforgettable traffic stop involving lipstick, a bagel-related wardrobe mishap and her first live radio interview.

Join Warren and Randi as they kick off a new season of Seven Points and explore the people, careers and mission behind DPS.

Season two of the Arizona DPS Seven Points Podcast wraps with a powerful episode on mental health and wellness for first responders. Public Information Manager Warren Trent and Sgt. Kameron Lee sit down with Dan Oakes, licensed professional counselor to discuss trauma, PTSD, and the importance of seeking help.

Dan explains the difference between primary and secondary PTSD, the impact of long-term stress on the nervous system, and the early warning signs: irritability, sadness, and difficulty feeling joy. He emphasizes that these reactions are normal, not a sign of weakness, and highlights how peer support and open conversation can be more effective than therapy alone.

The episode also explores how trauma affects not only sworn officers but dispatchers, lab staff, records personnel, and others exposed to repeated high‑stress environments. DPS’s growing wellness program, including annual mandatory clinician visits and wellness reprieves, is recognized as a model for destigmatizing mental health support.

Season two concludes with encouragement for all employees to reach out, talk openly, and seek professional help when needed. caring for mental health leads to healthier troopers, employees, stronger families, and better service to the community. The podcast returns in September.