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  • S4 Ep 7 Retail Media, A Conversation with Francisco Larrain

    S4 Ep 7 Retail Media, A Conversation with Francisco Larrain
    2024/10/30

    In a follow up to our final Retail Trend, Retail Media Networks, we share a rich conversation with Francisco Larrain, CTO at Topsort, an innovative tech company that enables retailers and marketplaces to quickly launch, scale and intelligently optimize ad businesses with AI-based retail media infrastructure. We couldn’t ask for a better way to follow up on this incredibly relevant topic in the Retail industry today.

    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    42 分
  • S4 Ep 6 | Retail Media | The New Frontier

    S4 Ep 6 | Retail Media | The New Frontier
    2024/05/07

    The sixth, and final, episode of our mini-series is titled, Retail Media. We discuss this new frontier. These brand or company-specific networks allow a brand to create media experiences across the customer journey (online and offline) while creating an entirely new high margin revenue stream via advertising.

    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    33 分
  • S4 Ep 5 | Talent | Talent Management Requires New Thinking

    S4 Ep 5 | Talent | Talent Management Requires New Thinking
    2024/03/05

    The fifth episode of our mini-series is titled, Talent. We discuss all things talent and talent management where new thinking is required.

    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    31 分
  • S4 Ep4 | The Current State of ESG & Sustainability

    S4 Ep4 | The Current State of ESG & Sustainability
    2024/02/01
    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    42 分
  • S4 Ep3 | Tech Debt as Business Risk

    S4 Ep3 | Tech Debt as Business Risk
    2024/01/12

    The third episode of our mini-series is titled, Tech Debt as Business Risk.

    While it’s called tech debt, it’s really about business strategy - and the ability of the business and the ability of all its systems to respond to customers and changes in the market. Here are a number of articles that provide detailed explanations: Technical Debt Skeletons and Tech Debt: Reclaiming Tech Equity and Tech Transformation in Retail and a personal favorite – an oldie but a goodie on explaining tech debt: Retail’s technical debt comes due

    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    24 分
  • S4 Ep 2 | New Supplies, New Demands

    S4 Ep 2 | New Supplies, New Demands
    2023/12/30

    This is another trend we saw come up through the WARDLEY maps. Supply chains came to the breaking point during the pandemic but they were stressed beforehand. As complexity increased - distance, currencies, intermediaries - new ways of working, rapid changes in communications modes. The systems designed to run “lights out” were completely opaque which made understanding, and then changing them very difficult. And it impacted everyone buying and selling goods in some fashion.

    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    36 分
  • S4 Ep1 | The Rise of the Customer Channel

    S4 Ep1 | The Rise of the Customer Channel
    2023/12/21

    Omnichannel has nothing to do with the customer. Customers don’t see channels. They see tasks and transactions. Why can’t we? (It’s because we are tied to staying in old lanes; because it’s easier to measure and we think we know the metrics.)

    INTRODUCTION

    We’re kicking off Season 4 with our own mini-series – Retail trends that are the result of a tremendous amount of research, data, data mining, editing and extrapolated insights. We discuss incredibly relevant trends and themes we’re seeing in Retail along with some additional thoughts along the way. The mini-series will cover:

    1. Rise of the Customer Channel

    2. New Supply, New Demands

    3. Tech Debt as Business Risk

    4. Data for ESG and Sustainability

    5. Talent Management Requires New Thinking

    6. Retail Media: The New Frontier

    We begin with The Rise of the Customer Channel.

    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    30 分
  • S3 Ep7 | Talking Sustainability with Special Guest, Juli Lassow, Founder & Principle of JHL Solutions

    S3 Ep7 | Talking Sustainability with Special Guest, Juli Lassow, Founder & Principle of JHL Solutions
    2023/01/03
    Consumers continue to demand change from retailers and brands. They are shopping their values. But has this become simply a marketing message for brands and retailers today? Or are we making real progress on the sustainability front?

    What’s missing today is a simple framework, or a set of principles, that retailers and brands can implement quickly and efficiently. We discuss 4 pragmatic principles for retailers with our returning friend and special guest, Juli Lassow, Founder & Principal of JHL Solutions.

    RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-Wertz
    • Email Jeff at jeff@retaildoneright.net and connect on LinkedIn here
    • Email Cristene at cristene@retaildoneright.net and connect on LinkedIn here
    • Follow us on Instagram @retaildoneright
    • Tweet us @RetailD0neRight
    • Michael Cooke is our brilliant sound engineer and editor
    • Jade Siriswad composed our theme music
    Let's go shopping!


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    34 分