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What separates thriving property management companies from those merely surviving? According to recruiting expert Dylan Scroggins, it often comes down to how strategically they build their teams.

Dylan draws a powerful distinction between simply hiring (a reactive process) and true recruiting (a proactive strategy). Too many property management entrepreneurs wait until they're drowning in work before scrambling to find help, only to hire someone who ends up drowning alongside them. The championship approach? Build your bench before you need it.

Through his work with industry leaders like Evernest (formerly GKHouses), Dylan has observed how the most successful property management companies maintain ongoing relationships with potential talent. They're constantly connecting with impressive professionals both inside and outside the industry who might become future team members. This proactive approach transforms how companies handle underperformance and creates the confidence to make necessary changes.

For property management companies approaching growth milestones (300, 500, or 1,000 doors), strategic role planning becomes crucial. Dylan cautions against common pitfalls like title inflation and instead advocates for an output-focused approach to defining positions. Rather than automatically creating director-level roles, smart companies first identify exactly what outcomes they need, then determine the most effective structure to achieve those results.

Perhaps most challenging for property management entrepreneurs is learning to let go. Many founders have built their identity around being the hero who solves every crisis. Yet as discussed, "Every time you solve a problem for your team that they could have solved themselves, you do damage." True leadership means defining clear policies, then stepping back to give your team the autonomy to develop their own processes and solutions.

The most compelling property management companies don't just offer jobs—they present meaningful challenges tied to an exciting vision. Beyond compensation, top talent seeks purpose and the opportunity to contribute to something significant. By clearly articulating both your company's trajectory and the meaningful impact of providing homes while building wealth for investors, you position your company to attract people who want to join your championship team.

Join fellow property management entrepreneurs and 6 expert coaches in a small, private high level event at a mansion style venue with a private chef and personally selected attendees to maximize the value you receive while at the event.
Join the waitlist for additional information here: https://ONYXwaitlist.com

Save the dates! July 13th - 16th, 2025

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

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Tony Cline explores the concept of building "pallbearer" relationships in business - the deep, meaningful connections that transcend typical networking and become life-changing bonds. We discuss how focusing on depth rather than breadth creates exponential growth and transformation in both personal and business relationships.

• The Bhutanese people think about death three times daily, normalizing it and making it part of life
• Creating meaningful connections means identifying who would "carry your casket" - the ultimate honor
• Men in business often struggle with creating deep connections, causing us to suffer alone in silence
• Tony's experience with his ultramarathon pacer Scott demonstrates the evolution of a deep relationship
• Vulnerability is the key to building pallbearer-level relationships
• Meaningful transformation happens in one-to-one connections, not in large group settings
• Consider making a list of your potential "pallbearers" and intentionally deepen those relationships

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Join fellow property management entrepreneurs and 6 expert coaches in a small, private high level event at a mansion style venue with a private chef and personally selected attendees to maximize the value you receive while at the event.
Join the waitlist for additional information here: https://ONYXwaitlist.com

Save the dates! July 13th - 16th, 2025

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

Send us a text

Have you ever wondered if you could successfully run a property management company from 2,000 miles away? Liz Cleyman has done exactly that, and she's just getting started.

Former NARPM President Liz Cleyman takes us on her remarkable journey from marketing professional to multi-state property management entrepreneur. Starting as a licensed real estate broker in Florida in 2012, Liz eventually relocated to Colorado while continuing to build her industry knowledge and connections. What makes her story truly fascinating is how she launched Blue Sail Property Management in Florida in 2021—operating it remotely from Colorado—and is now expanding with a new office in Denver.

Throughout our conversation, Liz shares wisdom from her extensive leadership experience within NARPM, revealing that most successful property managers operate with portfolios of just 100-150 doors. She distinguishes between courage and bravery in business decisions: "Bravery is charging into battle and not being afraid. Courage is feeling the fear and doing what must be done anyway."

For property managers looking to grow their businesses, Liz offers practical strategies that have proven successful across markets. She emphasizes the importance of building referral networks with realtors and neighboring property management companies, staying visible in your community through organizations like BNI and Chamber of Commerce, and positioning yourself as an expert on local legislation. Her insights on maintenance reserves, habitability laws, and building trust with owners provide actionable takeaways for property managers at any experience level.

Whether you're managing properties in one neighborhood or contemplating expansion across state lines, Liz's approach to relationship-building and risk management offers a blueprint for sustainable growth in the property management industry. Listen now to learn how courage, expertise, and strong networks can help you build a thriving property management business anywhere.

Join fellow property management entrepreneurs and 6 expert coaches in a small, private high level event at a mansion style venue with a private chef and personally selected attendees to maximize the value you receive while at the event.
Join the waitlist for additional information here: https://ONYXwaitlist.com

Save the dates! July 13th - 16th, 2025

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.