Tired of being the chief fire-putter-outer in your practice?

In this episode Emily Ferguson shows you how to stop living in the weeds and start leading like the visionary you're meant to be.

What Emily Does

She helps practice owners stop firefighting and start running profitable practices. Get out of the weeds, be the visionary.

Services:

• Operations manager services (temporary or long-term)
• Intake coordinator training (50%+ conversion rates)
• Client retention training (aiming for 90%+ retention)
• Comprehensive business coaching (rates, metrics, hiring, SOPs, the works)

The Big Mistake

You're stuck doing admin tasks instead of leading your practice. Solution: Get an operations manager who actually knows the therapy business.

Do This Week

Calculate your retention rate. Under 90%? Figure out why some therapists retain clients better than others. (Hint: therapeutic alliance + smart processes)

The Real Talk

Hire someone with expertise who solves problems, not just someone who follows instructions. Short-term investment, potentially hundreds of thousands in long-term profit.

Reach out to Emily at confidentprivatepractice.com for a free consultation + resources.

Meet Your New AI Receptionist (No Benefits Required) 🤖

After 7 years of saying "sorry, we don't do live answering," we are announcing SimpleIntake, our AI-powered solution that finally answers your phones 24/7.

The backstory: Every since Productive Therapist began in 2018, practice owners have been asking if we can live answer their phones. It was never possible, until now.

Enter SimpleIntake: The AI receptionist that never sleeps, never takes lunch breaks, and definitely never calls in sick with "food poisoning" after a long weekend.

Here's what it actually does:

• Answers calls 24/7 with full knowledge of your practice
• Knows your fees, insurance, specialties, and policies
• Books consultation calls directly with your human intake coordinator
• Includes an AI chatbot for your website (that people actually want to use!)
• Comes with a full HIPAA-compliant CRM if you want the whole enchilada

Most importantly: This isn't replacing your intake team, it's making their lives better and their jobs easier. The AI handles the "Do you take Blue Cross?" questions at midnight. Your human coordinator handles the heart-to-heart connection work during business hours.

The numbers: $97/month + 19¢ per minute vs. $2-4 per minute for call centers. Yup, the math checks out.

Ready to never miss another call? Listen to demo calls and sign-up at productivetherapist.com

This is an exciting time for the team at Productive Therapist. And we are excited to help more therapists connect with more clients. Thanks for listening!

People need your help.

Every day they're calling, texting, searching... and landing in voicemail purgatory. 🤦🏻‍♂️

Picture this: Sarah calls at 11 PM after a panic attack. Your AI receptionist answers immediately, gets her info, and schedules her with your intake coordinator first thing tomorrow morning.

How It Works:

1. AI receptionist answers 24/7
2. Human intake coordinator connects and schedules
3. Your practice is there when people need you most

The AI knows EVERYTHING about your practice—fees, insurances, modalities, policies. It answers their questions AND seamlessly hands them off to your caring human team.

They called 10 practices. Yours was the only one that answered.

That's a win-win. ✨

Listen to a few demo calls: productivetherapist.com/info

Tired of avoiding your practice numbers?

Nate Hendrikse from Navigator Bookkeeping gets it & he's here to help therapists turn financial fear into financial confidence.

What we cover:

• Why therapists dodge their financials (hint: it's not about being bad at math)
• The 15-minute monthly check-in that changes everything
• Simple tracking that actually works

This week's action step: Start a basic dashboard. Track visits, cash in, cash out. That's it! 🎯

The money quote: "I can't tell you how many times therapists thought they had a terrible month, then we looked at the numbers and it was actually pretty good."

Connect with Nate:

• Website: navigatorbookkeeping.us
• YouTube: Free therapist-specific resources
• LinkedIn: Nate Hendrikse

AI Voice Dictation Apps: My New Secret Weapon for Getting Stuff Done

Ready to 4x your writing speed? (Yeah, I said 4x!) 🚀 In this episode, I'm geeking out about AI-powered voice dictation apps that have completely changed how I work. Spoiler alert: I literally can't function without these anymore.

What You'll Learn:

• Why AI dictation apps beat regular voice-to-text (hint: they actually make you sound smart)
• My honest comparison of Super Whisper vs. Wispr Flow
• How I use these tools for everything from emails to AI conversations
• An easy HIPAA-compliant way to write therapy notes faster
• Live demo of how ridiculously fast this actually works

Key Takeaways:

✅ Super Whisper (Mac only) vs. Whisper Flow (all devices) are both game-changers

✅ Auto-formatting and grammar fixes happen on the fly

✅ Perfect for collaborating with AI tools like Claude and ChatGPT

✅ Wispr Flow has a free tier with 2,000 words/week

✅ HIPAA-ready option available for therapy notes

The Bottom Line: If you're still hunting and pecking your way through emails, you're doing it wrong. This isn't just about typing faster, it's about thinking out loud and letting AI clean up the mess. Trust me, once you try this, there's no going back.

Links Mentioned:

• Super Whisper
• Wispr Flow

Pro Tip: Start with the free version of Whisper Flow and see how it feels. Your keyboard might get jealous, but your productivity will thank you! 😉

In this episode of the podcast, Uriah chats with Greg Higdon, owner of Grow The Books, a bookkeeping service dedicated to helping therapists manage their finances with confidence. Greg shares the most common financial mistakes he sees therapists making, the benefits of having regular check-ins with a knowledgeable bookkeeper, and how outsourcing your books can actually give you more clarity, confidence, and peace of mind as a practice owner.

Whether you’re a solo practitioner or run a group practice, this conversation is full of valuable tips and simple steps you can take to get a better handle on your cash flow—all so you can focus on what you do best.

Ready to stop guessing about your business finances? Listen in for practical advice and insights you can implement right away!

Resources mentioned:

• Grow the Books
• Productive Therapist Directory

Don’t forget to subscribe, leave us a review, and check out more support resources at ProductiveTherapist.com.

📊 If you've ever lost a potential client in a Google Sheet maze, this one's for you.

In this episode, I'm chatting with Brent Stutzman from TheraSaaS—a guy who watched his wife's therapy practice drown in spreadsheets and said, "Nope, there's gotta be a better way."

Spoiler alert: there was.

We're talking about the moment when 80 people on a waitlist and color-coded chaos became a streamlined, lead-converting machine. But this isn't just another "buy our software" pitch.

It's a real conversation about the mistakes that are costing you $4-6K monthly (yep, that's what falling through the cracks looks like), why 85-90% of your leads are closing via text (not email, friends), and how your intake coordinator could save an hour daily with the right system.

Plus, we dive into why transparency matters, how to stop playing hide-and-seek with your leads, and why flying blind on your conversion data is like driving with a blindfold on. 🚗💥

If you're tired of wondering "Did they ever call that lead back?" or watching your intake team drown in manual tasks—this episode's your wake-up call and solution, rolled into one.

▶️ Hit play and let's turn that spreadsheet chaos into CRM clarity.

Find out more about Brent Stutzman and TheraSaaS:

Check out TheraSaaS at https://therasaas.com

Schedule a demo and see what's possible for your practice

🤖 If you’ve ever opened ChatGPT and thought, “Wait... is this cheating?”—you’re not alone.

In this episode, I’m sitting down with Greg Goodman—founder of Goodman Creatives, marketing wizard, and one of the first folks in the therapy space to say, “Yep, AI’s here, and it’s actually kinda amazing.”

But this convo? It’s not a “rah-rah robots are taking over” fest.

It’s a grounded, nuanced, actually kind of inspiring exploration of how AI (specifically large language models like ChatGPT) is changing the way therapists show up in the online world—ethically, intentionally, and maybe even… joyfully? 😄💻

We also talk transparency, consent, HIPAA (yep, that again), and how your philosophical stance on AI might shift once you realize it can give you your Saturday back.

So if you’re a therapist who wants to market ethically and efficiently, or you’re still feeling a little icky about handing over your writing to a robot—this episode’s your warm hug and reality check, all in one.

Grab your favorite beverage and get comfy. Let’s decode the ethics, artistry, and opportunities of AI—together.

▶️ Hit play and let’s dive in.

Find out more about Greg Goodman and the work he is doing:

Check out Greg’s Website https://goodmancreatives.com

Goodman Creatives on Facebook https://www.facebook.com/GoodmanCreatives/

Follow Goodman Creatives on Instagram https://www.instagram.com/goodmancreatives

Connect with Greg on LinkedIn https://www.linkedin.com/in/greggoodman10044/

Subscribe on YouTube https://www.youtube.com/@goodmancreatives