Tired of being the chief fire-putter-outer in your practice?

In this episode Emily Ferguson shows you how to stop living in the weeds and start leading like the visionary you're meant to be.

What Emily Does

She helps practice owners stop firefighting and start running profitable practices. Get out of the weeds, be the visionary.

Services:

• Operations manager services (temporary or long-term)
• Intake coordinator training (50%+ conversion rates)
• Client retention training (aiming for 90%+ retention)
• Comprehensive business coaching (rates, metrics, hiring, SOPs, the works)

The Big Mistake

You're stuck doing admin tasks instead of leading your practice. Solution: Get an operations manager who actually knows the therapy business.

Do This Week

Calculate your retention rate. Under 90%? Figure out why some therapists retain clients better than others. (Hint: therapeutic alliance + smart processes)

The Real Talk

Hire someone with expertise who solves problems, not just someone who follows instructions. Short-term investment, potentially hundreds of thousands in long-term profit.

Reach out to Emily at confidentprivatepractice.com for a free consultation + resources.

Meet Your New AI Receptionist (No Benefits Required) 🤖

After 7 years of saying "sorry, we don't do live answering," we are announcing SimpleIntake, our AI-powered solution that finally answers your phones 24/7.

The backstory: Every since Productive Therapist began in 2018, practice owners have been asking if we can live answer their phones. It was never possible, until now.

Enter SimpleIntake: The AI receptionist that never sleeps, never takes lunch breaks, and definitely never calls in sick with "food poisoning" after a long weekend.

Here's what it actually does:

• Answers calls 24/7 with full knowledge of your practice
• Knows your fees, insurance, specialties, and policies
• Books consultation calls directly with your human intake coordinator
• Includes an AI chatbot for your website (that people actually want to use!)
• Comes with a full HIPAA-compliant CRM if you want the whole enchilada

Most importantly: This isn't replacing your intake team, it's making their lives better and their jobs easier. The AI handles the "Do you take Blue Cross?" questions at midnight. Your human coordinator handles the heart-to-heart connection work during business hours.

The numbers: $97/month + 19¢ per minute vs. $2-4 per minute for call centers. Yup, the math checks out.

Ready to never miss another call? Listen to demo calls and sign-up at productivetherapist.com

This is an exciting time for the team at Productive Therapist. And we are excited to help more therapists connect with more clients. Thanks for listening!

People need your help.

Every day they're calling, texting, searching... and landing in voicemail purgatory. 🤦🏻‍♂️

Picture this: Sarah calls at 11 PM after a panic attack. Your AI receptionist answers immediately, gets her info, and schedules her with your intake coordinator first thing tomorrow morning.

How It Works:

1. AI receptionist answers 24/7
2. Human intake coordinator connects and schedules
3. Your practice is there when people need you most

The AI knows EVERYTHING about your practice—fees, insurances, modalities, policies. It answers their questions AND seamlessly hands them off to your caring human team.

They called 10 practices. Yours was the only one that answered.

That's a win-win. ✨

Listen to a few demo calls: productivetherapist.com/info