In this episode of Pediatrics Now, host Holly Wayment engages in a captivating conversation with Matthew Anderson, Vice President of Customer Service at PayPal and Venmo. Together, they explore the transformative lessons that pediatric practitioners can learn from customer service practices in the corporate world. Discover how fostering professionalism and empathy among medical teams enhances patient relationships, and learn practical strategies for addressing sensitive topics such as financial discussions with grace. Anderson shares valuable insights on improving customer service in pediatrics, underscoring the power of incremental changes, relationship building, and transparent communication. Tune in for a thought-provoking discussion on creating a more patient-centered and harmonious pediatric practice.

Join host Holly Wayment on Pediatrics Now as she explores the intersection of medicine and customer service with Matthew Anderson, Vice President of Customer Service for PayPal and Venmo. Discover how principles from the corporate world can enhance patient care and communication in pediatric settings. Learn the significance of humanizing interactions and the critical components that can transform transactional activities into meaningful relationships. Matthew shares personal experiences and practical advice that empower practitioners and their medical teams. Tune in and gain insights to revolutionize patient engagement and satisfaction.

Link for MOC Credit Coming Soon!

Host and Executive Producer Holly Wayment brings us this insightful child abuse talk by Dr. Natalie Kissoon, as she shares crucial insights into recognizing child abuse in pediatric care. This episode dives deep into case-based discussions, focusing on common signs of abuse such as unexplained bruises, sentinel injuries, and abusive head trauma. Dr. Kissoon emphasizes the importance of a thorough medical evaluation and offers practical guidance for identifying hidden patterns of maltreatment.

Link for MOC Credit!

https://cmetracker.net/UTHSCSA/Publisher?page=pubOpen#/getCertificate/10098629

Join Host and Executive Producer Holly Wayment for this grand rounds episode for MOC credit. We bring you a talk by Dr. Millind Pansare on FPIES, highlighting the crucial role of clinical awareness and research in combating this condition. Discover the clinical presentation, risk factors, and the significance of educational support for caregivers navigating this challenging syndrome. Join us for an informative session that seeks to empower medical professionals with knowledge about this critical pediatric health topic.

Link for CME Credit Coming Soon!

Welcome to this episode of Pediatrics Now with Holly Wayment, brought to you by the Department of Pediatrics,0 as she discusses acne myths and truths with Dr. Emily Becker, the head of Pediatric Dermatology at University Health and UT Health San Antonio. Together, they delve into common misconceptions about dietary causes of acne, the importance of appropriate skincare, and effective treatment options available for adolescents.

Dr. Becker shares insights from her extensive training and experience in dermatology, discussing how different types of milk can affect acne and offering practical advice on acne management, particularly for pediatricians handling cases without immediate access to dermatologists. Discover the journey of Dr. Becker from Texas to New York and back, her dedication to pediatric dermatology, and a sneak peek into her life outside medicine.

Stay tuned for details on the latest dermatological treatments for conditions like eczema, alopecia areata, and some advice on avoiding harmful social media skincare trends.

Link for CME Credit:

https://cmetracker.net/UTHSCSA/Publisher?page=pubOpen#/getCertificate/10098535

Join Holly Wayment on Pediatrics Now as she welcomes back Dr. Ed Brooks. In this episode, they dive into the best practices for managing tree pollen allergies, discussing the effectiveness of nasal steroids over antihistamines.

Dr. Brooks also sheds light on the phenomenon of periodic fevers in children, explaining the auto-inflammatory conditions associated with such fevers and how to distinguish them from other illnesses. Explore various treatment options and the role of genetics in diseases like PFAPA and Mediterranean fever.

Link for CME Credit:

https://uthscsa.edu/medicine/education/cme/pediatrics-now-podcast

In this episode of Pediatrics Now, host Holly Wayment discusses Von Hippel-Lindau (VHL) Syndrome with leading experts Dr. Gail Tomlinson and Dr. Patricia Dahia from the University of Texas Health Science Center 's Department of Pediatrics and University Health. This genetic disorder is characterized by the development of various tumors and cysts in different parts of the body, linked to mutations in the VHL gene.

The conversation delves into the history and genetic mechanisms of VHL Syndrome, highlighting its rarity and complex nature. Dr. Tomlinson and Dr. Dahia provide insights into the symptoms, diagnosis, and the groundbreaking development of a new FDA-approved drug that offers hope for managing the disease's manifestations.

Pediatric Practitioner Listeners will gain an understanding of how genetic research has transformed treatment options, moving towards precision medicine, and offering newfound hope for individuals with this challenging condition, and other conditions. Join us to explore the impact of precise genetic interventions and the ongoing research shaping the future of VHL Syndrome treatment.

Additional sources for this episode include The New York Times and Wikipedia.

Link for CME credit:

https://cmetracker.net/UTHSCSA/Publisher?page=pubOpen#/getCertificate/10098394

In this episode of Pediatrics Now, host Holly Wayment sits down with Dr. Joanna Gernsback, a pediatric neurosurgeon at University Health and UT Health San Antonio, to discuss the crucial topic of pediatric safety and accident prevention. Dr. Gernsback shares insights on the increasing cases of ATV-related accidents, emphasizing the importance of wearing helmets and taking safety courses for young riders. The conversation also touches on broader subjects such as the challenges and triumphs of being a female neurosurgeon, the significance of following updated brain injury guidelines, and personal anecdotes that highlight Dr. Gernsback’s dedication to improving children's lives through her practice.

Listeners are encouraged to consider the role of parental supervision and education in preventing accidents, while Dr. Gernsback offers professional advice on managing and recognizing red flags in pediatric neurology. From discussing spine issues to the importance of following your instincts as a practitioner or a parent, this episode provides invaluable knowledge for anyone involved in pediatric healthcare.

University Hospital Clinic

2nd Floor, Rio Tower

Where is it4502 Medical Drive

San Antonio, Texas 78229

210.358.8555 Fax 210.358.8498