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PCC Local Time

PCC Local Time

著者: Nancy Joan Hess
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No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are interested in learning more about the Pioneering Change Community, sign up for the Friday newsletter and get access to more in-depth episode information. Check for a link in the show notes. [Intro and exit music by Joseph Hess. Cover art by Nancy Hess]Copyright 2025 Nancy Joan Hess マネジメント マネジメント・リーダーシップ 政治・政府 政治学 社会科学 経済学
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  • Generation on the Rise — Episode 1 - The New Normal: Why We Chose Local Government
    2025/10/27

    PCC Local Time is pleased to share the the first episode of a new podcast series, Generation on the Rise, a great companion piece to the content we post here and something we think you are all going to like.

    In this podcast series, local government's next generation sits down to talk about what's changing, what's hard, and why we believe it's worth doing. Join hosts: Dave Pribulka, Brandon Ford, Eden Ratliff, and Executive Producer Nancy J. Hess as they find the new normal — not the one we’re used to, but the one we are here to create.

    Welcome to Generation on the Rise!

    Be sure to follow this podcast at MuniSquare

    02:00 – Introductions

    Dave introduces Generation on the Rise and hands the mic to each co-host.

    • Eden describes his journey from Charlottesville back to Pennsylvania.
    • Brandon introduces Lower Merion’s size and scope — “large and in charge.”
    • Dave offers his own winding path through Ferguson, Susquehanna, and Bellefonte.
    • Nancy explains MuniSquare’s purpose and her role as executive producer.

    07:00 – Why We’re Doing This

    Brandon explains that these conversations grew out of years of late-night conference chats. Eden adds that this podcast is simply a continuation of those friendships — but shared with others who need to hear it.

    09:00 – Finding Purpose in Local Government

    Eden reflects on his township’s “why” exercise and describes helping staff reconnect to purpose. “I care about people — the ones who live, work, and play in our community.”

    11:00 – A New Generation’s Voice

    Brandon speaks about reaching students and newcomers to the field. “Existing podcasts are mostly hosted by people already at the top of their careers. We want something real and relatable.”

    14:30 – Nontraditional Paths

    Brandon shares how he switched careers from teaching to management, encouraged by his wife and a Villanova MPA program. Eden and Dave discuss how few of them planned to become managers — “We all owe something to serendipity.”

    18:00 – Learning from Mentors

    Brandon gives credit to mentors like Ernie McNeely and Crandall Jones, calling them “deep puddles” of wisdom. Dave riffs on that: “We stand on the shoulders of giants — or at least knee-deep puddles.”

    22:00 – The Gap Between School and Reality

    Nancy observes that an MPA doesn’t teach how to be a manager — “You learn that in the trenches.” The group discusses what academia misses about local government.

    24:00 – Change and Sacred Cows

    Dave and Nancy recall their first encounter when Dave challenged a speaker’s generalizations about millennials. Eden expands with his story of uncovering municipal fraud and rebuilding trust — “When there’s massive fraud, there are no sacred cows.”

    28:00 – Lessons in Reinvention

    The group reflects on how the profession has evolved: new technologies, new expectations, and a new kind of leader — one who blends professionalism with authenticity.

    30:00 – Closing Thoughts

    Dave sums it up: “If we’ve seen farther, it’s because we’ve stood on the shoulders of giants — and maybe leaned on each other along the way.”

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    59 分
  • APMM SERIES: Lessons from Town Gown Leaders Nicole Sipos, Rebecca DeSantis-Randall and Jessica Whitely
    2025/10/10

    In this episode of PCC Local Time, produced in collaboration with the Association of Pennsylvania Municipal Management (APMM), host Nancy Hess explores the evolving relationship between universities and their surrounding communities — the so-called “Town Gown” connection.

    Our guests — borough managers from three Pennsylvania university towns — reflect on how they navigate both the tension and potential that arise when generations, lifestyles, and values intersect.

    From housing and community safety to student engagement and communication, they share real-world stories about how small towns are cultivating vibrant, intergenerational communities where students, residents, and local leaders learn to see each other as partners.

    Guests

    Nicole Sipos — Borough Manager, Indiana Borough, Pennsylvania (Home of Indiana University of Pennsylvania)

    • A proud graduate of Indiana University of Pennsylvania (IUP), she holds a degree in Business and has dedicated over two decades to public service within her hometown. Nichole was appointed Borough Manager in January 2023. She oversees a $12 million annual budget and leads strategic initiatives to support community development, infrastructure, and intergovernmental collaboration.
    • A lifelong resident of Indiana Borough and a strong advocate for the region, Nichole’s deep ties to both the community and IUP have been instrumental in fostering strong partnerships and transparent communication. One of her most notable recent accomplishments includes managing a $4.1 million renovation of the Borough’s Municipal Building.

    Rebecca DeSantis Randall — Borough Manager, Millersville Borough, Pennsylvania (Home of Millersville University)

    • Rebecca graduated from Washington College in Chestertown, Maryland, earning a bachelor’s degree in international studies. She went on to receive her Master of Public Administration (MPA) degree from American University in Washington DC. She began her public service career with the International City/County Management Association (ICMA) on both the communications team and then on the career and equity advancement team as a program manager. Following ICMA, Rebecca transitioned to the City of Frederick, Maryland to serve as the City’s first Manager of Equity and Inclusion and a member of the Mayor’s Executive Leadership Team. Currently, Rebecca serves at the Borough Manager in Millersville Borough, PA, managing a community of 8,000 residents.

    Jessica Whitley — Assistant to the Borough Manager, State College, Pennsylvania (Home of Pennsylvania State University)

    • Jess is a public administrative professional with interest in program design, community engagement, youth advocacy and arts & culture, she is currently serving as the assistant to the Borough Manager in State College, Pennsylvania. Jess holds a 'Bachelor of Fine Arts' and a 'Master of Public Administration' from Syracuse University. A proud member of ICMA since 2022, Jess was a recipient of the prestigious Tranter Leong Fellowship in 2024 and began her journey at the Borough as a Local Government Management Fellow. Jess remains an active member of the SheLeadsGov Committee and the LGMF Alumni Committee. Grateful for the opportunities that have shaped her career, Jess remains deeply committed to serving the public and positively impact others.

    Follow APMM on LinkedIn and Read more at APMM.net

    Episode Timeline

    00:00 – Introduction: The

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    45 分
  • The Limits of Empathy - A Book Discussion about Paul Bloom's book "Against Empathy"
    2025/10/03

    In the first MuniSquare Book

    discussioin Podcast, colleagues dive into Paul Bloom’s provocative book Against Empathy. Bloom argues that emotional empathy can mislead us, create bias, and open us to manipulation. Instead, he proposes cultivating rational compassion.

    Our panel wrestles with the book’s claims—exploring empathy’s role in public service, the ethics of neutrality, manipulation of emotions in politics, and whether empathy can help us navigate today’s polarized climate.

    Dr. Tom Bryer is Pegasus professor in the School of Public Administration at the University of Central Florida,

    Dr. Mike Rowe is Senior Lecturer in Public Sector Management at University of Liverpool, UK

    Matt Candland is manager of South Boston, Virginia

    Dr. Mandie Cantlin is manager at East Bradford Township, Pennsylvania

    Key Chapters & Timestamps
    • [00:00] Introduction
    • Overview of Paul Bloom’s book and the central question: is empathy always good, or can it lead us astray?
    • [00:03] Tom’s Opening Challenge
    • Emotional empathy vs. cognitive empathy; empathy’s unintended consequences in society
    • [00:05] Matt’s Critique
    • The “degree of empathy” and the need for moral grounding; empathy tethered to worldviews
    • [00:06] Mike’s Perspective
    • Empathy doesn’t always lead to action; questioning the head/heart divide
    • [00:10] Mandie on Public vs. Private Roles
    • How empathy differs when acting as an individual versus as a public servant
    • [00:14] Politics, Torture, and the War on Terror
    • Examples of how empathy is tethered and manipulated in high-stakes decision making
    • [00:17] Manipulation of Emotions
    • Willie Horton case, political campaigns, and the spotlight effect in policymaking
    • [00:21] Empathy, Charity, and Bias
    • Fundraising appeals and the effectiveness (and risks) of emotional storytelling
    • [00:27] History as a Lens
    • Carlisle Indian School as an example of empathy tethered to destructive cultural values
    • [00:31] Rationality vs. Emotionality
    • Debating whether reason and empathy can truly be separated
    • [00:32] Empathy in Leadership
    • Emotional intelligence, authenticity, and shifting trends in public leadership
    • [00:33] Political Violence and Empathy
    • Reflections on the shooting of Charlie Kirk, empathy’s role in both violence and reconciliation
    • [00:39] Closing Reflections
    • Final verdicts: qualified support for empathy but with cautions on its limits

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    41 分
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