Resilience isn't just for small startups—it's vital for businesses of all sizes.

In this episode, Jonathan Biddle, author of Supply Chain for Startups, joins Reid Jackson to discuss how companies can build resilient supply chains using key metrics and smart strategies. Jonathan explains how early decisions about structure, visibility, and supplier engagement can set you up for long-term success.

This conversation offers a clear view of what it takes to build supply chain operations that can adapt as the business grows.

In this episode, you'll learn:

• How process mapping uncovers weak points that limit supply chain stability

• Why consistent supplier communication strengthens visibility and reduces risk

• The early operational signals that indicate it's time to upgrade systems

Things to listen for:
(00:00) Introducing Next Level Supply Chain
(04:07) Building resilience for early-stage supply chains
(06:37) Why supplier insight matters for managing risk
(09:41) Daily and weekly habits that improve operations
(14:36) Signals that current processes are no longer scalable
(20:06) Tools that support growing operations
(25:11) How AI can help small supply chain teams
(30:21) Jonathan's favorite tech

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

This episode is brought to you by:

Aarongraphics and Wholechain

If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website.

Connect with the guests:
Jonathan Biddle on LinkedIn
Check out Jonathan's book, Supply Chain for Startups

Shoppers lose trust the moment they see that your data is inconsistent.

In this episode, Jon Gatrell of Loren Data Corp. joins Reid Jackson and Liz Sertl to discuss why product information must stay consistent across every channel. Jon explains how aligned data reduces friction between partners, supports accurate inventory management, and strengthens the experience for buyers and internal teams.

This conversation shows how accurate product data becomes the thread that keeps every part of the supply chain working in sync.

In this episode, you'll learn:

• The operational value of keeping product data consistent across channels

• The challenges that emerge when item information falls out of sync

• How accurate data protects customer trust

Things to listen for:
(00:00) Introducing Next Level Supply Chain
(02:54) What customers expect from product data
(05:29) How inconsistent product information affects buying decisions
(07:37) The biggest data challenges supply chain teams face today
(12:55) What the industry is doing to improve data synchronization
(19:32) Data strategy shifts companies should prepare for next
(25:19) Jon's favorite tech

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

This episode is brought to you by:

AccuGraphiX and LSPedia

If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website.

Connect with the guests:
Jon Gatrell on LinkedIn
Check out Loren Data

Behind every safe meal is someone who got the data right.

Brandon Ballew, Senior Product Information Analyst at Beaver Street Fisheries, joins hosts Liz Sertl and Reid Jackson to discuss how the seafood industry is preparing for FSMA Rule 204, and how GS1 standards like GLNs, GTINs, and 2D barcodes are helping ensure food safety from port to plate.

Brandon shares how his team uses data to improve visibility, partner collaboration, and customer confidence, proving that accurate and standardized information benefits everyone in the supply chain.

In this episode, you'll learn:

• How GS1 standards support FSMA 204 traceability

• Why data quality impacts both compliance and customer trust

• How Beaver Street Fisheries uses GLNs to connect digital and physical supply chains
  
  

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(03:51) Preparing for FSMA 204 and data-driven traceability

(06:08) Lessons from SIMP and early adoption of seafood standards

(09:04) Creative uses of GLNs across operations

(12:31) Data synchronization with GS1 Data Hub and 1WorldSync

(15:34) The cost of inaccurate data in online ordering

(19:00) Educating trading partners about FSMA compliance

(22:11) The benefit of 2D barcodes for consumers

(26:37) Brandon's favorite technologies

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

This episode is brought to you by:
Avery Dennison and Syndigo

If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website.

Connect with the guests:
Brandon Ballew on LinkedIn
Check out Beaver Street Fisheries

A single contamination can have serious consequences for vulnerable populations, such as students. Traceability is essential to ensure food safety from the farm to the school cafeteria.

In this episode, Jim White, President and Co-Founder of ENSESO4Food, and Candice Bevis, Farm Operations Manager at Spartanburg County School District 6, explain how digital traceability simplifies FSMA 204 compliance and strengthens confidence in the food supply chain.

They discuss how affordable technology and GS1 standards help small farms operate with the same precision as large suppliers, connecting farms, processors, and cafeterias for a safer food system.

In this episode, you'll learn:

• How to ensure accountability in food sourcing and delivery

• Why simplicity and affordability matter for technology adoption

• Ways schools are using visibility to improve food safety

Things to listen for:
(00:00) Introducing Next Level Supply Chain
(04:22) How the Trakkey partnership began
(07:59) Connecting farms, processors, and schools
(12:33) How digital tools simplify compliance
(18:03) Teaching students where their food comes from
(20:56) Making food safety simpler for farmers
(23:31) Reducing waste and improving efficiency
(26:32) Jim and Candice's favorite tech

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

This episode is brought to you by:
AccuGraphix

If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website.

Connect with the guests:
Jim White on LinkedIn
Check out ENSESO4Food and Spartanburg County School District Six

Efficiency works when everything goes to plan. But as disruptions grow more frequent and complex, resilience and preparation are what set strong supply chains apart.

In this episode, logistics expert John Manners-Bell, founder and CEO of Transport Intelligence, joins hosts Reid Jackson and Liz Sertl to discuss what leaders need to know about supply chain risk, technology, and balance.

With over 40 years in the industry advising organizations like the World Economic Forum, the UN, and the European Commission, John shares hard-earned lessons from real-world crises and why efficiency is not enough.

Listeners will gain a sharper understanding of how to prepare for disruption, enhance visibility across their networks, and utilize AI and data to build more resilient operations.

In this episode, you'll learn:

• How to measure the cost of supply chain risk

• Why you need to prioritize resilience in supply chain strategy

• How AI helps logistics leaders anticipate risks and plan accordingly
  
  

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(04:14) Why supply chain risk is everyone's problem

(06:41) Balancing efficiency and resilience for long-term success

(11:07) Why inventory alone won't save your business

(12:51) How visibility and data transform modern supply chains

(16:24) Cyberattacks, paper backups, and recovery stories

(18:18) The rise of AI and automation in logistics

(22:12) Lessons from companies that built resilience

(25:57) The mindset every future-ready supply chain leader needs

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

Connect with the guests:
John Manners-Bell on LinkedIn
Check out Transport Intelligence

From Sunday suppers to 2,000 stores… and almost losing them all.

Andrew Arbogast turned his dad's cheese dip recipe into a fast-growing CPG brand, only to face the harsh realities of shelf life, co-packing, and retailer expectations.

In this episode, he joins Liz Sertl to share how he scaled Arbo's Cheese Dip, what nearly sank the business, and the turning point that gave him a second chance.

Listeners will hear the unfiltered story behind bringing a homemade recipe to the national stage, and the resilience, partnerships, and supply chain decisions that made survival possible.

In this episode, you'll learn:

• How shelf life testing and packaging decisions directly impact scalability

• Why rapid national expansion without brand awareness creates costly supply and demand mismatches

• What strategies helped Arbo stabilize its operations
  
  

Jump into the conversation:
(00:00) Introducing Next Level Supply Chain

(02:33) Family traditions that inspired Arbo's recipe

(04:25) Why barcodes matter for brand credibility

(06:03) Shelf life challenges with early co-packers

(08:11) Reformulating products for large-scale production

(09:24) Rapid retail expansion that backfired

(11:31) Winning Walmart Open Call and scaling mistakes

(13:28) Debt crisis and asking for help

(17:33) Grants and innovation with Real California Milk

(19:31) Favorite flavors and unexpected uses for cheese dip

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

Connect with the guests:
Andrew Arbogast on LinkedIn

Check out Arbo's Cheese Dip

When food safety is on the line, every hour counts. The FDA's new FSMA 204 rule is raising the standard for traceability, with stronger requirements designed to track products faster and manage recalls more effectively. At stake is not just compliance, but the ability to protect both consumers and businesses when outbreaks occur.

In this episode, Angela Fields from the FDA joins hosts Reid Jackson and Liz Sertl to explain what FSMA 204 means for supply chains. They explore why proactive traceability is replacing outdated reactive models and how better data is improving the speed and accuracy of investigations.

You'll also hear real stories from outbreak response, how electronic records can cut weeks off investigations, and why collaboration across the food industry makes a difference for everyone.

In this episode, you'll learn:

• How FSMA 204 creates new opportunities for supply chain transparency

• Why recalls work best when industry and regulators communicate clearly

• What steps companies can take now to prepare for the 2028 compliance deadline

Jump into the conversation:
(00:00) Introducing Next Level Supply Chain
(01:58) Angela Fields' background

(02:59) Food safety from a regulatory perspective

(04:13) How the environment affects supply chain risks

(06:59) What FSMA 204 means for industry

(08:40) Spinach outbreaks and the cost of recalls

(09:53) Why regulations also protect food companies

(14:23) How electronic records speed outbreak investigations

(17:17) Who triggers recalls and how they happen

(19:33) Best practices companies use to prevent recalls

(22:15) Where consumers can track recalls and outbreaks

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

Connect with the guests:
Angela Fields on LinkedIn

Check out the FDA

Carter's just pulled off what many retailers thought was impossible.

In only three months, the iconic children's apparel brand rolled out RFID technology across 700 stores: improving accuracy on every item and making life easier for both store teams and customers.

In this episode, Gina Maddaloni and Anna Marie Blackburn from Carter's join hosts Reid Jackson and Liz Sertl to discuss how RFID became central to Carter's retail operations, what it took to win buy-in across the company, and how it is improving both inventory management and customer experience.

You'll also hear how Carter's uses RFID to cut payroll costs for year-end inventory by 50 percent, why the rollout became a recruiting tool for store teams, and where the company sees new opportunities to extend RFID into supply chain operations.

In this episode, you'll learn:

• How Carter's achieved one of the fastest RFID deployments in retail

• Why RFID is no longer "too complex" or "too expensive"

• What's next as Carter's expands RFID use into its supply chain operations

Jump into the conversation:
(00:00) Introducing Next Level Supply Chain
(01:29) Anna Marie and Gina's backgrounds
(03:52) What RFID technology means for retail
(06:47) The process of rolling out RFID across Carter's stores
(13:21) RFID's impact on Carter's operational efficiency
(17:49) RFID as a recruiting tool for store teams
(18:54) Asset protection benefits and peace of mind
(19:34) Expanding RFID into DC operations
(21:35) What's next, Carter's move toward serialization
(23:01) Advice for companies starting their RFID journey
(24:02) Busting RFID myths: cost, complexity, and adoption
(26:29) Favorite tech beyond RFID
(29:22) What Gina and Anna Marie want to learn next

Connect with GS1 US:
Our website - www.gs1us.org
GS1 US on LinkedIn

Connect with the guests:
Gina Maddaloni on LinkedIn
Anna Marie Blackburn on LinkedIn

Check out Carter's

Learn more about the GS1 US Solution Partner Program: https://www.gs1us.org/industries-and-insights/partners