▶️ Full 5-part Hygiene Crisis series playlist: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M
📥 Free Resource: https://go.mydentalplaybook.com/resources/hygiene-onboarding-playbook
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Your hygienists don't become top performers by chance; they need the right systems, coaching, and accountability. In this episode, Gary Bird, Dr. Blake Hamblin, and lead hygienist Autumn Bretscher reveal the exact onboarding and KPI framework that helps their team consistently deliver better patient care, stronger treatment acceptance, and long-term practice growth.

🔍What you'll learn in this episode:
📌Build a structured onboarding system that prepares new hygienists for long-term success.
📌Track the KPIs that matter most, including 90–95% reappointment rates, fluoride acceptance, and laser treatment goals.
📌Implement the Triangle System to improve communication between the hygienist, doctor, and patient.
📌Coach hygienists through role-playing, scorecards, and real-time feedback instead of guesswork.
📌Create ethical bonus systems that increase collections, improve patient care, and strengthen your fee-for-service practice.

This is Episode 3 of 5 in the Hygiene Crisis series. Watch the complete series in order here: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M

Episode order: The State of the Hygiene Market / Recruiting / Onboarding and KPIs / Pay and Compensation / PPO vs. Fee-for-Service

Hosted by Gary Bird and Dr. Blake Hamblin, with lead hygienist Autumn Bretscher, sharing real strategies from real practices, backed by data from 1,195+ dental offices. Whether you're focused on dental marketing, hiring, PPO optimization, collections, or practice growth, this episode delivers proven systems you can implement immediately.

Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

What We Discuss:
00:00 Overview of the topics: onboarding, soft skills, KPIs, bonuses
04:35 The onboarding process for new hygienists
05:46 Managing high patient volume with efficient appointment flow
07:50 Handling deep cleaning discussions and patient expectations
08:55 The triangle system for patient handoff and communication
11:53 Role-playing and training for new hygienists
14:00 Soft skills: attitude, coachability, growth mindset, and ethics
19:50 Measuring hard skills: KPIs like reappointment rate and fluoride acceptance
23:28 Presentation of fluoride and vitamin treatments to patients
26:05 Use of lasers and microscopes in hygiene treatments
27:49 Bonus systems based on performance and ethics

⬇️GUEST INFO⬇️
Autumn Bretscher: Lead Hygienist at Hamblin Family Dentistry
Website: https://hamblinfamilydentistry.com/

🎧 Listen on:
Apple: https://bit.ly/4mvFu8g
Spotify: https://bit.ly/3Ugtnjc

🎯Support the Channel:
→ Follow + hit the bell 🔔
→ Give us 5 stars ⭐ if this episode helped

🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

🙌 About the Show:
My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

⬇️HOSTS INFO⬇️
🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
🌐Website: https://hamblinfamilydentistry.com/
👋Facebook: https://www.facebook.com/blake.hamblin

🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
🌐Website: https://thegarybird.com/
👋Facebook: https://www.facebook.com/thegarybird

#DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

▶️ Full 5-part Hygiene Crisis series playlist: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M
📥 Free Resource: https://go.mydentalplaybook.com/resources/hygienist-recruiting-ad-template
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If you're struggling to hire hygienists, offering a higher hourly wage probably isn't the solution. In this episode, Gary Bird sits down with recruiting and operations leader Paige Mosquella to reveal why the best dental practices attract great hygienists without relying on expensive recruiting or bidding wars. Learn the mindset shift that can transform your hiring strategy and support long-term practice growth.

🔍What you’ll learn in this episode:
📌 Discover the PPP Hiring Framework (Pain, Paradise, Process) that makes job ads stand out.
📌 Build a continuous pipeline of hygienists using free recruiting platforms like Indeed and Facebook Groups.
📌 Create flexible scheduling systems that improve hiring and retention without sacrificing standards.
📌 Refresh recruiting ads consistently to attract new candidates instead of relying on one-time postings.
📌 Strengthen your employer brand through culture, Google reviews, and a modern practice experience to win top talent.

This is Episode 2 of 5 in the Hygiene Crisis series. Watch the complete series in order here: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M

Episode order: The State of the Hygiene Market / Recruiting / Onboarding and KPIs / Pay and Compensation / PPO vs. Fee-for-Service

Hosted by Gary Bird, a dental marketing expert, and featuring recruiting leader Paige Mosquella, this episode shares proven hiring strategies used by successful dental practices. Backed by insights from more than 1,195 dental offices, you'll learn practical systems that support hiring, practice growth, collections, fee-for-service success, and long-term scalability.

Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

What we discuss:
00:00 Introduction and guest background
03:21 The importance of continuous posting and ad refreshment
05:02 The significance of refreshing creative content
05:31 Using free tools like Indeed and Facebook groups
07:45 The PPP framework: Pain, Paradise, Process
09:21 Addressing hygienists' need for flexibility
11:00 Flexible scheduling and work-life balance
13:00 The power of culture, reviews, and modern facilities
13:45 Process: Focusing on Standards and Training
15:18 Leading with benefits, not just pay

⬇️GUEST INFO⬇️
Paige Mosquella: Hygienist/Recruiter & Operations Leader at Hamblin Family Dentistry
Website: https://hamblinfamilydentistry.com/

🎧 Listen on:
Apple: http://bit.ly/4mvFu8g
Spotify: http://bit.ly/3Ugtnjc

🎯Support the Channel:
→ Follow + hit the bell 🔔
→ Give us 5 stars ⭐ if this episode helped

🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

🙌 About the Show:
My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

⬇️HOSTS INFO⬇️
🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
🌐Website: https://hamblinfamilydentistry.com/
👋Facebook: https://www.facebook.com/blake.hamblin

🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
🌐Website: https://thegarybird.com/
👋Facebook: https://www.facebook.com/thegarybird

#DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

▶️ Full 5-part Hygiene Crisis series playlist: The Hygiene Crisis Series: Build, Recruit, Compensate, and Retain a High-Performing Hygiene Team
📥 Free Resource: https://go.mydentalplaybook.com/resources/hygiene-crisis-readiness-checklist
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The hygiene crisis is not coming, it is already here, and most dental practices are completely unprepared for what happens next. If you are paying a hygienist $80 an hour while insurance reimburses $12 for a cleaning, the math is not broken, it was never going to work. Dr. Blake Hamblin and Gary Bird break down exactly why the shortfall is getting worse, and the full system to stop getting held hostage by your own hygiene department.

🔍What you’ll learn in this episode:
📌Discover why in-network hygiene math is destroying practice profitability and what to do instead
📌Learn how Dr. Blake scaled from 2 to 6 hygienists using a redundancy strategy that eliminated bad hiring decisions
📌Build a flexible shift schedule that attracts top hygiene talent without competing on hourly rate alone
📌Implement the KPI scoreboard system that tells your team whether they are winning or losing without you having to say a word
📌Increase hygiene revenue by moving active patients from 2 visits per year to 3 using a co-diagnosis framework

This is Episode 1 of 5 in the Hygiene Crisis series. Watch the complete series in order here: The Hygiene Crisis Series: Build, Recruit, Compensate, and Retain a High-Performing Hygiene Team
Episode order: The State of the Hygiene Market / Recruiting / Onboarding and KPIs / Pay and Compensation / PPO vs. Fee-for-Service

Hosted by Dr. Blake Hamblin and Gary Bird sharing real strategies from real practices, backed by data from 1,195+ dental offices.

Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

What We Discuss:
00:00 Introduction to the Hygiene Market Breakdown
03:46 Amazing opportunity: Looking for 4 Dentists
06:10 The Shortfall of Hygienists and Its Impact
08:58 The Role of Hygienists in Patient Retention
11:30 The Challenges of Using Temporary Hygienists
17:48 Leadership and Culture in Dental Practices
24:34 Navigating Insurance: Out of Network vs. PPO
27:48 Always Be Hiring: Onboarding and Retention Strategies

🎧 Listen on:
Apple: https://bit.ly/4mvFu8g
Spotify: https://bit.ly/3Ugtnjc

🎯Support the Channel:
→ Follow + hit the bell 🔔
→ Give us 5 stars ⭐ if this episode helped

🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

🙌 About the Show:
My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

⬇️HOSTS INFO⬇️
🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
🌐Website: https://hamblinfamilydentistry.com/
👋Facebook: https://www.facebook.com/blake.hamblin

🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
🌐Website: https://thegarybird.com/
👋Facebook: https://www.facebook.com/thegarybird

#DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook