エピソード

  • 066 Turned $100K Into $800K in Dentistry
    2026/11/12

    📥 Free Resource: https://go.mydentalplaybook.com/resources/chart-purchase-deal-scorecard
    👀 Watch the first part of this conversation here: https://youtu.be/Lyia9385kak?si=uxz3I90-d0TWw5K1
    📥Download the Master Growth Playbook every dentist should own: http://mydentalplaybook.com/growth
    🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0
    🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb
    🚀What are top-performing dentists doing differently? Find out inside the mastermind: https://shorturl.at/AenIt
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    Buying patient charts from a retiring or relocating dentist could create a major growth opportunity without purchasing an entire practice. Dr. Blake Hamblin and Gary Bird reveal how one chart acquisition generated around $800K in production or collections from an approximately $100K purchase, an estimated 8x return before expenses.

    🔍What you’ll learn in this episode:
    📌Structure patient-chart deals around transferred patients or a percentage of collections.
    📌Plan for the 50%-60% patient transfer rate and limit upfront risk with a 20K–40K payment.
    📌Incentivize the selling dentist by increasing compensation from 30% to 42% during year one.
    📌Calculate annual patient value instead of relying on the seller’s valuation.
    📌Negotiate win-win agreements that meet the seller’s target over five years instead of two.

    Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices.

    Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

    What We Discuss:
    00:00 Introduction to Dr. Blake and Practice Growth Strategies
    03:06 Why Acquiring Patient Charts Is a Powerful Growth Hack
    05:36 Different Deal Structures and Their Benefits
    07:18 How to Price and Negotiate Chart Purchases
    10:20 Results and Returns from Chart Buying Deals
    13:57 Lessons Learned and What to Do Differently

    🎧 Listen on:
    Apple: http://bit.ly/4mvFu8g
    Spotify: http://bit.ly/3Ugtnjc


    🎯Support the Channel:
    → Follow + hit the bell 🔔
    → Give us 5 stars ⭐ if this episode helped

    🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

    🙌 About the Show:
    My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

    ⬇️HOSTS INFO⬇️
    🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
    🌐Website: https://hamblinfamilydentistry.com/
    👋Facebook: https://www.facebook.com/blake.hamblin

    🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
    🌐Website: https://thegarybird.com/
    👋Facebook: https://www.facebook.com/thegarybird

    #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

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    16 分
  • 065 Can a $1 Cleaning Bring More Patient Referrals?
    2026/11/05

    📥 Free Resource: https://go.mydentalplaybook.com/resources/patient-referral-growth-playbook
    📥Download the Master Growth Playbook every dentist should own: http://mydentalplaybook.com/growth
    🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0
    🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb
    🚀Spots are limited - secure your seat in the mastermind that’s changing how dentists grow: https://shorturl.at/AenIt
    ➖➖➖➖
    Dentists often respond to a new-patient slowdown by spending more on dental marketing. But when doubling the marketing budget breaks down, the answer may be sitting inside your existing patient base. Dr. Blake Hamblin and Gary Bird break down how patient referrals, team incentives, and a simple referral offer can help drive practice growth without simply spending more.

    🔍What you’ll learn in this episode:
    📌Compare patient referrals at 81% reappointment and nearly $600 in first-visit spending vs. digital patients at 71% and just over $300
    📌Build a team bonus around a specific patient-referral target
    📌Use a $1 cleaning offer and scripting to generate referrals from existing patients
    📌Test new marketing and referral strategies with a large enough sample size before abandoning them
    📌Identify whether your practice is demand-constrained or supply-constrained and focus on the biggest bottleneck

    Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices.

    Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

    What We Discuss:
    00:00 Introduction to Practice Growth Strategies
    04:46 Effective Referral Incentive Ideas
    07:14 Team Bonuses for Referrals
    09:14 Focusing on Lead and Revenue Generation
    09:52 Solving Practice Problems with Focused Strategies
    12:49 Importance of Sample Size in Marketing Tests
    13:50 Office Setup and Patient Flow Nuances
    14:27 Optimizing Use of Practice Space
    15:20 The Value of a Strong Team and Community
    16:10 Join Our Dental Practice Mastermind

    🎧 Listen on:
    Apple: bit.ly/4mvFu8g
    Spotify: bit.ly/3Ugtnjc


    🎯Support the Channel:
    → Follow + hit the bell 🔔
    → Give us 5 stars ⭐ if this episode helped

    🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

    🙌 About the Show:
    My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

    ⬇️HOSTS INFO⬇️
    🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
    🌐Website: https://hamblinfamilydentistry.com/
    👋Facebook: https://www.facebook.com/blake.hamblin

    🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
    🌐Website: https://thegarybird.com/
    👋Facebook: https://www.facebook.com/thegarybird

    #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

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    18 分
  • 064 Are You Growing Your Practice or Just Your Schedule?
    2026/10/29

    📥 Free Resource: https://go.mydentalplaybook.com/resources/practice-growth-bottleneck-worksheet
    📥Download the Master Growth Playbook every dentist should own: http://mydentalplaybook.com/growth
    🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0
    🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb
    🚀What are top-performing dentists doing differently? Find out inside the mastermind: https://shorturl.at/AenIt
    ➖➖➖➖
    Dentists are trained to master clinical dentistry, but building a great dental practice requires a completely different set of business skills. In this episode, Dr. Blake Hamblin and Gary Bird challenge the idea that dentistry is different from every other business, and explain why focusing on the right problems can determine whether you build a real business or simply create yourself a job.

    🔍 What you’ll learn in this episode:
    📌 Separate clinical skills from the business systems
    📌 Identify the single limiting factor holding your dental practice back
    📌 Use first-principles thinking to remove unnecessary roles, steps, and noise
    📌 Shift from growing your schedule to growing the entire practice
    📌 Maintain high standards while moving from the chair into leadership and scaling

    Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices.

    Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

    What We Discuss:
    00:00 Introduction and overview of building a $10 million practice
    02:05 The importance of systems, culture, and follow-up
    06:54 The role of marketing and communication
    08:10 Handling patient experience and reputation
    09:02 The complexity of business versus clinical dentistry
    10:34 Lessons from Elon Musk and building multiple businesses
    13:06 Applying first principles to business challenges
    14:10 Focusing on the limiting factor and solving problems
    15:30 Balancing clinical excellence with business leadership
    17:29 Debunking myths about marketing and patient financing
    19:00 The simplicity of buying and selling practices
    21:10 Focusing on what truly matters in business

    🎧 Listen on:
    Apple: http://bit.ly/4mvFu8g
    Spotify: http://bit.ly/3Ugtnjc


    🎯Support the Channel:
    → Follow + hit the bell 🔔
    → Give us 5 stars ⭐ if this episode helped

    🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

    🙌 About the Show:
    My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

    ⬇️HOSTS INFO⬇️
    🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
    🌐Website: https://hamblinfamilydentistry.com/
    👋Facebook: https://www.facebook.com/blake.hamblin

    🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
    🌐Website: https://thegarybird.com/
    👋Facebook: https://www.facebook.com/thegarybird

    #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

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    23 分
  • 063 The $500 Bonus That Builds Leaders
    2026/10/22

    📥 Free Resource: https://go.mydentalplaybook.com/resources/dental-team-training-bonus-planner
    📥Download the Master Growth Playbook every dentist should own: http://mydentalplaybook.com/growth
    🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0
    🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb
    🚀The mastermind fills fast - apply now and start scaling with confidence: https://shorturl.at/AenIt
    ➖➖➖➖
    Bonus systems can either turn your dental team into a growth engine or quietly drain your money and motivation. In this episode, Gary Bird and Dr. Blake Hamblin break down the incentive mistakes Blake has made and the bonus strategy he uses to develop people, improve performance, and build future leaders.

    🔍What you’ll learn in this episode:
    📌Use bonuses to reward team members for developing others
    📌Build 30-90 day beta bonus plans before making long-term commitments
    📌Create measurable incentive tiers using treatment and patient acceptance
    📌Turn high performers into mentors without pulling them out of their strongest roles
    📌Replace all-or-nothing goals with progressive targets that reward continued practice growth

    Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices.

    Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

    What We Discuss:
    00:00 Introduction to Bonus Strategies in Dental Practices
    03:39 The Philosophy Behind Incentives and Long-Term Growth
    05:07 Common Mistakes in Bonus Structures and How to Avoid Them
    06:33 Using Bonuses to Develop Leadership and Support Team Growth
    10:05 Training and Incentivizing Staff to Improve KPIs
    12:08 Adapting Bonus Plans for Different Roles and Departments
    14:07 Practical Steps for Fixing Underperforming Departments
    15:21 Creating a Culture of Support and Development
    18:50 Innovative Incentive Ideas for High Performers
    21:15 Structuring Bonuses as Experiments and Iterations
    22:07 Long-Term Incentives and Building Future Leaders

    🎧 Listen on:
    Apple: https://bit.ly/4mvFu8g
    Spotify: https://bit.ly/3Ugtnjc


    🎯Support the Channel:
    → Follow + hit the bell 🔔
    → Give us 5 stars ⭐ if this episode helped

    🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

    🙌 About the Show:
    My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

    ⬇️HOSTS INFO⬇️
    🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
    🌐Website: https://hamblinfamilydentistry.com/
    👋Facebook: https://www.facebook.com/blake.hamblin

    🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
    🌐Website: https://thegarybird.com/
    👋Facebook: https://www.facebook.com/thegarybird

    #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

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    26 分
  • 062 5 Traits That Make Associates Stand Out
    2026/10/15

    📥Download the Master Growth Playbook every dentist should own: http://mydentalplaybook.com/growth

    🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://hubs.la/Q04mc4V_0
    🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb
    🚀What are top-performing dentists doing differently? Find out inside the mastermind: https://shorturl.at/AenIt
    ➖➖➖➖
    A great associate can accelerate practice growth, but the wrong hire can create patient-relationship problems, culture issues, and a costly bottleneck.

    In this episode, Dr. Blake Hamblin and Gary Bird reveal the five traits that separate strong associate candidates from doctors who simply look good on paper.

    🔍What you’ll learn in this episode:
    📌 Identify the 5 traits that signal a growth-minded associate
    📌 The characteristics to evaluate during interviews
    📌 Ask opportunity-focused questions that uncover patient-volume and growth potential
    📌 Use communication principles from treatment acceptance to make better hiring decisions
    📌 Build stronger patient relationships with simple “cheat sheets”

    Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices.

    What We Discuss:
    00:00 Introduction to hiring associates and episode overview
    03:28 The importance of energy and enthusiasm in candidates
    06:04 Questions to ask to uncover candidate motivation and growth mindset
    09:36 Confidence, honesty, and not needing to prove oneself
    12:16 The significance of appearance and professional presentation
    14:39 Connecting through relatability and shared interests
    17:00 Observant and curious approach to candidate evaluation
    18:14 The role of leadership qualities in hiring

    🎧 Listen on:
    Apple: http://bit.ly/4mvFu8g
    Spotify: http://bit.ly/3Ugtnjc


    🎯Support the Channel:
    → Follow + hit the bell 🔔
    → Give us 5 stars ⭐ if this episode helped

    🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

    🙌 About the Show:
    My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

    ⬇️HOSTS INFO⬇️
    🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
    🌐Website: https://hamblinfamilydentistry.com/
    👋Facebook: https://www.facebook.com/blake.hamblin

    🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
    🌐Website: https://thegarybird.com/
    👋Facebook: https://www.facebook.com/thegarybird

    #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

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    21 分
  • 061 OON vs FFS: Structuring Your Hygiene Department
    2026/10/08
    ▶️ Full 5-part Hygiene Crisis series playlist: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M📥 Free Resource 1: https://mydentalplaybook.com/courses/ce-series/patient-financing/📥 Free Resource 2: https://go.mydentalplaybook.com/resources/three-models-one-standard📥 Free Resource 3: http://go.mydentalplaybook.com/resources/hygiene-reappointment-script-card🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/496YYLb➖➖➖➖ Can a hygiene department still be profitable in 2026?Between rising wages, staffing shortages, PPO reimbursement pressure, and growing overhead, many practice owners believe the hygiene model is broken. But what if the real problem isn't hygiene... It's how your practice is designed?In this episode, Dr. Blake Hamblin, Dr. Andrew Vallo, Dr. Collin Myrick, and Gary Bird compare three completely different practice models, including fee-for-service, PPO, multi-location, and rural practices, to reveal the systems they use to build productive hygiene departments that fuel long-term growth.Whether you're struggling to hire hygienists, wondering how much to pay, trying to improve retention, or debating whether hygiene should even be profitable, this conversation will challenge what you've been told and give you practical strategies you can implement immediately. 🔍In this episode, you'll learn:📌 Should hygiene be a profit center or a patient acquisition strategy?📌 The KPI that predicts long-term practice growth better than almost any other metric📌 Why some practices hire hygienists before they actually need them📌 How top-performing practices structure hygienist compensation and bonus plans📌 The biggest mistakes owners make with hygiene scheduling and retention📌 Why reappointment rate may be more valuable than new patient volume📌 How three successful practices use completely different business models to grow📌 The systems that help practices keep hygienists engaged while improving production If you're frustrated by rising payroll, empty hygiene schedules, or declining profitability, this episode will help you rethink what's possible.🎙️ Dr. Andrew Vallo's Podcast: Check out Dr. Vallo's podcast for more practice growth strategies. 👉 https://dentalunfilteredpodcast.com/This is Episode 5 of 5 in the Hygiene Crisis series. Watch the complete series in order here: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_MEpisode order: The State of the Hygiene Market / Recruiting / Onboarding and KPIs / Pay and Compensation / PPO vs. Fee-for-Service⬇️GUESTS INFO⬇️Dr. Andrew Vallo: CEO/Founder at Starlight Dental ManagementWebsite: https://starlightdentaloffices.com/Dr. Collin Myrick: Dentist/Owner of DFS DentalWebsite: https://defuniakspringsfamilydental.com/What We Discuss:00:00 Introduction and overview of practice models04:00 Dr. Blake's perspective on hygiene in 202605:05 Andrew Vallo on managing hygiene across multiple practices07:50 Hygiene as a volume game and loss leader08:18 Dr. Collin Myrick on his practice size and model11:15 The importance of patient education and insurance barriers12:46 The success of different practice models in hygiene management15:27 Strategies to make hygiene work: compensation and incentives20:11 Current hygiene strategies and future improvements22:30 KPIs and team incentives for hygiene success25:30 Advice for single or small practices on hygiene models30:23 Final thoughts on hygiene and active patient count38:37 Leadership and autonomy in dental hygiene teams🎧 Listen on:Apple: https://bit.ly/4mvFu8gSpotify: https://bit.ly/3Ugtnjc 🎯Support the Channel:→ Follow + hit the bell 🔔→ Give us 5 stars ⭐ if this episode helped🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D🙌 About the Show:My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.⬇️HOSTS INFO⬇️🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry🌐Website: https://hamblinfamilydentistry.com/👋Facebook: https://www.facebook.com/blake.hamblin🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner🌐Website: https://thegarybird.com/👋Facebook: https://www.facebook.com/thegarybird#DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook
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    42 分
  • 060 Hygiene Compensation: Bonusing Your Way to Growth
    2026/10/01

    ▶️ Full 5-part Hygiene Crisis series playlist: Hygiene Crisis Series: Build, Recruit, Compensate, and Retain a High-Performing Hygiene Team
    📥 Free Resource: https://go.mydentalplaybook.com/resources/hygiene-compensation-guide
    ➖➖➖➖
    Finding and keeping great hygienists is harder than ever, but paying a higher hourly rate isn't the answer. In this episode, Dr. Blake Hamblin and Gary Bird reveal the compensation system that helps hygienists earn up to $80–85/hour while improving retention, increasing collections, and supporting long-term practice growth. If you're tired of turnover, rising payroll costs, or struggling to build a productive hygiene department, this episode is for you.

    🔍What you’ll learn in this episode:
    📌Discover the performance-based compensation model that aligns incentives for patients, hygienists, and practice owners.
    📌Learn the 3.0–3.3× productivity benchmark every hygienist should achieve to support healthy collections.
    📌Build flexible schedules that improve hiring and retention.
    📌Use bonuses, benefits, 401(k), and health insurance to reduce costly staff turnover.
    📌Increase treatment acceptance by helping hygienists educate patients with microscopes, X-rays, and better communication.

    This is Episode 4 of 5 in the Hygiene Crisis series. Watch the complete series in order here: Hygiene Crisis Series: Build, Recruit, Compensate, and Retain a High-Performing Hygiene Team
    Episode order: The State of the Hygiene Market / Recruiting / Onboarding and KPIs / Pay and Compensation / PPO vs. Fee-for-Service

    Hosted by Dr. Blake Hamblin and Gary Bird, sharing real strategies from real practices, backed by data from 1,195+ dental offices. Whether you're focused on dental marketing, practice growth, hiring, PPO profitability, fee-for-service dentistry, or building a scalable practice, these playbooks are built for today's practice owner.

    Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

    What We Discuss:
    00:00 Introduction and the Hygiene Crisis
    04:33 Compensation Structures for Hygienists
    10:38 The Importance of Benefits and Retention
    14:05 Bonuses and Performance Metrics
    16:01 Enhancing Patient Care through Hygienist Engagement
    20:53 Flexible Scheduling for Hygienists
    25:15 Conclusion and Key Takeaways

    🎧 Listen on:
    Apple: http://bit.ly/4mvFu8g
    Spotify: http://bit.ly/3Ugtnjc


    🎯Support the Channel:
    → Follow + hit the bell 🔔
    → Give us 5 stars ⭐ if this episode helped

    🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

    🙌 About the Show:
    My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

    ⬇️HOSTS INFO⬇️
    🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
    🌐Website: https://hamblinfamilydentistry.com/
    👋Facebook: https://www.facebook.com/blake.hamblin

    🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
    🌐Website: https://thegarybird.com/
    👋Facebook: https://www.facebook.com/thegarybird

    #DentalMarketing #DentalPodcast #PracticeGrowth #MyDentalPlaybook

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    28 分
  • 059 The Hygiene Onboarding System That Retains 95%
    2026/09/24

    ▶️ Full 5-part Hygiene Crisis series playlist: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M
    📥 Free Resource: https://go.mydentalplaybook.com/resources/hygiene-onboarding-playbook
    ➖➖➖➖
    Your hygienists don't become top performers by chance; they need the right systems, coaching, and accountability. In this episode, Gary Bird, Dr. Blake Hamblin, and lead hygienist Autumn Bretscher reveal the exact onboarding and KPI framework that helps their team consistently deliver better patient care, stronger treatment acceptance, and long-term practice growth.

    🔍What you'll learn in this episode:
    📌Build a structured onboarding system that prepares new hygienists for long-term success.
    📌Track the KPIs that matter most, including 90–95% reappointment rates, fluoride acceptance, and laser treatment goals.
    📌Implement the Triangle System to improve communication between the hygienist, doctor, and patient.
    📌Coach hygienists through role-playing, scorecards, and real-time feedback instead of guesswork.
    📌Create ethical bonus systems that increase collections, improve patient care, and strengthen your fee-for-service practice.

    This is Episode 3 of 5 in the Hygiene Crisis series. Watch the complete series in order here: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M

    Episode order: The State of the Hygiene Market / Recruiting / Onboarding and KPIs / Pay and Compensation / PPO vs. Fee-for-Service

    Hosted by Gary Bird and Dr. Blake Hamblin, with lead hygienist Autumn Bretscher, sharing real strategies from real practices, backed by data from 1,195+ dental offices. Whether you're focused on dental marketing, hiring, PPO optimization, collections, or practice growth, this episode delivers proven systems you can implement immediately.

    Subscribe for weekly playbooks that help dentists grow faster, lead better, and build a practice they love.

    What We Discuss:
    00:00 Overview of the topics: onboarding, soft skills, KPIs, bonuses
    04:35 The onboarding process for new hygienists
    05:46 Managing high patient volume with efficient appointment flow
    07:50 Handling deep cleaning discussions and patient expectations
    08:55 The triangle system for patient handoff and communication
    11:53 Role-playing and training for new hygienists
    14:00 Soft skills: attitude, coachability, growth mindset, and ethics
    19:50 Measuring hard skills: KPIs like reappointment rate and fluoride acceptance
    23:28 Presentation of fluoride and vitamin treatments to patients
    26:05 Use of lasers and microscopes in hygiene treatments
    27:49 Bonus systems based on performance and ethics

    ⬇️GUEST INFO⬇️
    Autumn Bretscher: Lead Hygienist at Hamblin Family Dentistry
    Website: https://hamblinfamilydentistry.com/

    🎧 Listen on:
    Apple: https://bit.ly/4mvFu8g
    Spotify: https://bit.ly/3Ugtnjc


    🎯Support the Channel:
    → Follow + hit the bell 🔔
    → Give us 5 stars ⭐ if this episode helped

    🚀 Ready to grow your practice? Book a free strategy call with Gary Bird's team → https://bit.ly/3IXIN9D

    🙌 About the Show:
    My Dental Playbook gives you real strategies to grow your dental practice from a dentist who's actually doing it! We cover everything: financially, operationally, mindset and clinically. Hosted by Dr. Blake Hamblin and Gary Bird, each episode delivers a new play you can run to get results with your team.

    ⬇️HOSTS INFO⬇️
    🧑🏼‍⚕️Dr. Blake Hamblin: Doctor/Practice Owner at Hamblin Family Dentistry
    🌐Website: https://hamblinfamilydentistry.com/
    👋Facebook: https://www.facebook.com/blake.hamblin

    🐐Gary Bird: Founding Owner at SMC National, a Dental Growth Partner
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