Malcolm Reid Sr. is the founder of ProGlobal Business Advisors, a business-in-a-box model that has helped over 1,000 coaches worldwide build profitable, values-driven practices over the past 12 years. Malcolm provides coaches with everything they need to run a thriving business — positioning, systems, enrollment processes, delivery frameworks, software, and long-term operational support — all branded to the coach.

In this episode, Jess and Malcolm get into a conversation that's been brewing since Malcolm joined Interview Connections earlier this year. When Jess's salesperson left, it was Malcolm who had planted the seed that the best closers aren't salespeople — they're the coaches themselves. That insight changed the way Jess runs her business, and in this episode they unpack why.

What we cover:

• Why Malcolm's company doesn't have a sales team — and how the people doing the fulfillment are also the ones doing the enrollment
• The difference between a sales call and a selection process (and why it matters for client quality and retention)
• The "business in a box" model — what it means, how it works, and why it's modeled after a franchise but branded entirely to the coach
• How Malcolm helps coaches get clients through a diagnostic tool that finds six figures of hidden revenue in under 60 minutes — before asking for the business
• The power of strategic alliances and JV partnerships as a low/no-cost client generation strategy
• Malcolm's origin story: growing up in Baltimore, a conviction, and the turning point that led him to help small business owners build the lives they dreamed of
• Why both Jess and Malcolm believe that money is a result — not a motivation — and how leading with genuine care builds businesses that last

Connect with Malcolm:

Grab Malcolm's book, Massive Action, which outlines the 22 strategies he uses with his clients: 100KLeak.com

What if financial freedom has nothing to do with how much you accumulate? Dan Scott, founder of Spotlight Advisory Group, built his career around a simple but powerful reframe: financial freedom is about having enough money to live in full alignment with your purpose.

In this episode, Dan shares the philosophy behind his work with artists, entrepreneurs, and creatives, the origin story of his firm, and what his upcoming book, The Experience of Financial Freedom, is really about. He also opens up about his lifelong relationship with music, his punk rock roots, and why he sees folk music as the original punk.

What We Cover:

• Why "enough" is more important than "more" when it comes to money
• How Dan's quest for happiness at age 16 led to his definition of financial freedom
• The connection between purpose, positive psychology, and financial design
• Why money was never meant to be the goal, and what happens when we treat it like one
• His work with artists and creatives, and why he says everyone is creative
• His upcoming book The Experience of Financial Freedom and what's inside it
• The through-line between punk rock, folk music, and freedom as a philosophy
• Why he thinks the entertainment industry is a tool for artists, not the measure of success

About Dan Scott:

Dan Scott is the founder of Spotlight Advisory Group, a personal and business management firm working with artists, entrepreneurs, and creatives. Through financial strategy, accountability, and mindset work, he helps clients break free from industry constraints and build lives that reflect their values and long-term vision. He is also the soon-to-be author of The Experience of Financial Freedom.

Connect with Dan:

Website + weekly blog: www.spotlightadvisorygroup.com

Email: dscott@spotlightadvisorygroup.com

Want to land more podcast appearances and grow your thought leadership? Visit interviewconnections.com/call to schedule a call.

Suzanne Roberts, Principal of UnifyingSolutions, is a seasoned coach, author, facilitator, and speaker, with over five decades of experience in guiding organizations and individuals toward transformative change. Since 1979, she has worked with a diverse range of corporations, businesses, and non-profits, specializing in leadership development, cultural competence, and organizational resilience.

She provides training and facilitation in The Great Reconnection™ and Consulting, helping individuals and teams cultivate vibrant, purposeful, and liberated lives and cultures.

The Great Reconnection™ Coaching is more than just a coaching method—it’s a transformative pathway designed to help you reclaim YOU and step into your authentic power. Through this process, you’ll align with your deepest self, unshackled from the weight of external pressures and societal expectations.

In this episode, Jess and Suzanne discuss:

Being in a "trust recession" and why authentic online sharing builds the kind of connection that leads to real business relationships. Suzanne shares why vulnerability paired with a pathway forward is what moves people to reach out.

How Suzanne launched her podcast in May 2024 for the sheer fun of it and has already reached 35 countries and 2,600 downloads, interviewing guests weekly with a monthly wisdom drop segment called Wisdom Drops.

The unique pre-interview ritual Suzanne uses with every guest: a centering breath, a moment of presence, and an intention set together before recording begins. Jess shares why this was unlike anything she has experienced in hundreds of podcast appearances.

Why there is no amount of strategy and tactics that will sustainably grow your business if your nervous system is dysregulated, and what it looks like to build a culture that is expansive rather than driven by pressure and burnout.

Suzanne's 50-year evolution as a coach, from organizational development and team leadership to somatic work at the Strozzi Institute, to nervous system resets with a literal massage table in her office.

Research Suzanne is now pursuing after discovering that leaders are spending 60 to 85 percent of their day in disconnection and often cannot identify their own signal to reconnect.

Connect with Suzanne Roberts at https://unifyingsolutions.com/

Book your Discovery Call with Jess at https://interviewconnections.com/call