Ready to break free from limited vendor connectors? Check out the MSP Skills Repo and connect your entire stack to agentic AI:
➡️ https://compoundingteams.com/youtube

In this week's episode, Damien sits down with Mike Bramm to explore an AI-driven marketing engine that combines AI agents, automated outreach, content creation, lead enrichment, SEO monitoring, and workflow automation into one operating system. Mike isn't a developer or marketer—he's an MSP owner who solved a business problem by creating an AI team that helps him generate visibility, scale marketing, and spend more time growing the business instead of chasing vendors.

Connect more with Damien and Mike:
Damien - https://www.linkedin.com/in/dstevens
Mike - https://www.linkedin.com/in/mike-bramm/

📺 Watch on YT: https://www.youtube.com/@mspmindset

https://compoundingteams.com/?utm_source=msp_mindset&utm_medium=podcast&utm_campaign=Compounding_teams&utm_content=ad_read

Ready to break free from limited vendor connectors? Check out the MSP Skills Repo and connect your entire stack to agentic AI:
➡️ https://compoundingteams.com/youtube

In this week's episode, Ryan Barton, CIO at New Charter, shares what the MSP of the future actually looks like. After building and exiting his own MSP, Ryan founded an AI lab that was acquired by New Charter, where he now leads AI strategy across 35 operating companies and 1,500 employees. He breaks down why MSP economics are still 85-90% labor, how his lab built AI tooling years before the market caught up, and why the biggest barrier to AI adoption isn't technical, it's cultural. We also dig into agents as coworkers, why leaders can't delegate AI strategy, outcome-based pricing, and the two motions every MSP must win to survive the next decade.

Connect more with Damien and Ryan:
Damien - https://www.linkedin.com/in/dstevens/
Ryan - https://www.linkedin.com/in/ryanbarton-mstech/

📺 Watch on YT: https://www.youtube.com/@mspmindset

Ready to break free from limited vendor connectors? Check out the MSP Skills Repo and connect your entire stack to agentic AI: ➡️ https://compoundingteams.com/youtube

In this week's episode, Luis Alvarez shares about what it means to treat AI like a coworker, not a tool. He breaks down how his MSP is using an AI agent named Fred to assist with tickets, client communication, Microsoft Teams support, dispatch workflows, documentation, and technician enablement. We also explore the cultural side of AI adoption, why clients still value human relationships, and how AI may force MSPs to rethink pricing, efficiency, and outcomes-based business models.

Chapters:
0:00 - Intro
1:02 - Treating AI as a coworker
19:59 - How are people reacting on his team?
24:55 - How do you know if you're fast enough?
34:16 - How he got started with AI
39:58 - The cultural transformation

Connect more with Damien and Luis:
Damien - https://www.linkedin.com/in/dstevens/
Luis - https://www.linkedin.com/in/luismalvarez/

📺 Watch on YT: https://www.youtube.com/@mspmindset

Ready to break free from limited vendor connectors? Check out the MSP Skills Repo and connect your entire stack to agentic AI: ➡️ https://compoundingteams.com

Most MSP owners believe growth requires more technicians, more managers, and more overhead. But what if the opposite were true? In this episode, Bryon Beilman (CEO of Iuvo) shares how his company achieved something almost unheard of in the MSP industry: reducing headcount from 37 employees to 24 while doubling revenue. Even more surprising, the team now has more capacity, less stress, and more freedom to focus on strategic work than ever before. And he's sharing the mindset, culture, and AI-driven operational changes that made it possible.

Chapters:
0:00 - Intro
1:17 - Focusing on what strategic for your clients
16:18 - What he's unlocked with AI after "chatting"
20:35 - How do I stay up-to-date?
28:44 - Doubling revenue with less employees
45:44 - How he takes AI to clients

Connect with Damien and Bryon:
Damien - https://www.linkedin.com/in/dstevens
Bryon - https://www.linkedin.com/in/bbeilman/

📺 Watch on YT: https://www.youtube.com/@mspmindset

Ready to break free from limited vendor connectors? Check out the MSP Skills Repo and connect your entire stack to agentic AI: ➡️ https://compoundingteams.com/youtube

In this week's episode, Shane Naugher, CEO of Innovative Automations, joins the show to unpack how he transformed his MSP experience into a new AI and automation business. He shares the hard lessons learned behind selling AI services, why project-based automation can destroy margins, how scope creep led to a 20x budget overrun, and why MSPs need to think beyond simply reselling vendor AI tools. We also dive into AI governance, recurring revenue models, automation ROI, internal team adoption, and why MSP owners need to lead from the front before their clients fall behind.

Chapters:
0:00 - Intro
0:57 - Starting an automation company
17:53 - Governance + Assessing what they need
23:52 - Figuring out the ROI
28:57 - How do you keep up?
33:00 - Getting hands on
36:39 - Dealing with AI overwhelm
39:00 - What are clients wanting?
44:16 - What was impossible before?

Connect more with Damien and Shane:
Damien - https://www.linkedin.com/in/dstevens/
Shane - https://www.linkedin.com/in/shanenaugher/

📺 Watch on YT: https://www.youtube.com/@mspmindset

In this week's episode, Matt Van Horn, creator of Last 30 Days, CLI Printing Press, and Agent Cookie, joins the show to unpack how AI agents are changing what non-engineers can build. Matt shares how he went from sales and business development to creating world-class agent tools, why CLIs may be the missing bridge between AI and real business systems, and how MSPs can start using agents to move faster, automate deeper, and build workflows that were previously impossible.

Connect with Damien and Matt:
Damien - https://www.linkedin.com/in/dstevens/
Matt - https://x.com/mvanhorn

🎙 Listen on audio:
Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779
Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520 #msp #managedservices #managedserviceprovider

📺 Watch on YT: https://www.youtube.com/@mspmindset