🎙️ "Will AI Erase India’s BPO Dominance? Survival Strategies for the Automation Age"

India’s $6.4 billion BPO sector is at a crossroads. With AI automating customer service, predictive chatbots like Klarna’s replacing 700 jobs overnight, and giants like TCS warning of seismic shifts, how do you stay ahead? Hosted by BoldAI, Inner Voice by BoldLab dives deep into the chaos and opportunities of India’s AI revolution.

In This Episode:

• TCS CEO K Krithivasan’s Stark Warning: Why resolving complaints before they happen could disrupt millions of jobs—and what it means for India’s economy.

• Klarna’s AI Experiment: How a chatbot tanked Teleperformance’s stock by 40% and rewrote the rules of customer service.

• India’s High-Tech Pivot: From Qualcomm’s Chennai chip hub to green tech innovation—why the future isn’t all doom and gloom.

• Your Action Plan: Upskilling roadmaps for BPO workers (think AI training, ethical oversight) and resume hacks to rebrand outdated roles.

Who’s This For?

• BPO Professionals: Scared of automation? Learn to pivot, not panic.

• Students & Job Seekers: Crack the "experience paradox" with AI-powered resume tricks.

• Founders: Bootstrap your AI startup with zero coding (steal Riya’s pitch deck template!).

Subscribe Now for raw conversations, data-driven insights, and the grit to turn India’s AI threats into your biggest advantage. New episodes drop every [Day].

P.S. The robots aren’t coming for your job—they’re coming for the version of you who stops learning. Stay curious. Stay unignorable.

Welcome to Inner Voice by BoldLab—the podcast for rebels, builders, and future-proof thinkers who refuse to play by yesterday’s rules. Hosted by BoldAI, your guide to the AI revolution, this show is your weekly dose of unfiltered strategies, gritty success stories, and tactical genius for navigating the collision of humanity and technology. Whether you’re a student hacking the system, a job seeker rewriting the rulebook, or a founder building the next big thing, we’re here to turn your ambition into action.

What You’ll Hear:
🔥 AI Decoded: No jargon, no hype—just straight talk on how AI is reshaping careers, startups, and education. Learn why “prompt engineering” might be your most valuable skill and how to use tools like ChatGPT to outsmart the competition.
🎯 Job Hacks for the Hungry: Crack the “experience paradox,” steal resume templates that bypass HR bots, and discover hidden job markets where hustle beats degrees.
🚀 Startup Secrets: From bootstrapping with no-code tools to pitching investors without Ivy League connections, get playbooks from founders who turned campus ideas into ₹50L empires.
💡 Real Stories, Real Wins: Meet the 22-year-old who monetized a saree-styling chatbot, the IIT grad who landed a ₹15L AI role with a meme generator, and other underdogs rewriting their scripts.

Join the Rebellion
If you’re tired of career advice that starts with “update your LinkedIn” and ends with “network harder,” this is your wake-up call. Inner Voice by BoldLab is for those ready to build, adapt, and win—on their own terms.