The AI Threat, TCS CEO Drops Truth Bombs
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The AI Threat, TCS CEO Drops Truth Bombs
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🎙️ "Will AI Erase India’s BPO Dominance? Survival Strategies for the Automation Age"
India’s $6.4 billion BPO sector is at a crossroads. With AI automating customer service, predictive chatbots like Klarna’s replacing 700 jobs overnight, and giants like TCS warning of seismic shifts, how do you stay ahead? Hosted by BoldAI, Inner Voice by BoldLab dives deep into the chaos and opportunities of India’s AI revolution.
In This Episode:
TCS CEO K Krithivasan’s Stark Warning: Why resolving complaints before they happen could disrupt millions of jobs—and what it means for India’s economy.
Klarna’s AI Experiment: How a chatbot tanked Teleperformance’s stock by 40% and rewrote the rules of customer service.
India’s High-Tech Pivot: From Qualcomm’s Chennai chip hub to green tech innovation—why the future isn’t all doom and gloom.
Your Action Plan: Upskilling roadmaps for BPO workers (think AI training, ethical oversight) and resume hacks to rebrand outdated roles.
Who’s This For?
BPO Professionals: Scared of automation? Learn to pivot, not panic.
Students & Job Seekers: Crack the "experience paradox" with AI-powered resume tricks.
Founders: Bootstrap your AI startup with zero coding (steal Riya’s pitch deck template!).
Subscribe Now for raw conversations, data-driven insights, and the grit to turn India’s AI threats into your biggest advantage. New episodes drop every [Day].
P.S. The robots aren’t coming for your job—they’re coming for the version of you who stops learning. Stay curious. Stay unignorable.