エピソード

  • Let Your Customers Help You Price with Scott Kelly
    2025/09/08

    Scott Kelly is the founder and CEO of Blackdog Venture Partners, and he has been for 25 years. He's the host of VC Fast Pitch and he has about a dozen companies with the name Blackdog in them. Scott has taken 3 companies public and raised $5 billion throughout his career.

    In this episode, Scott explains how important it is for entrepreneurs to listen to their customers when setting prices, as he shares his knowledge on maximizing profits through effective pricing strategies that investors love.

    Why you have to check out today's podcast:

    • Learn how crucial recurring revenue models are to attracting investors and why subscription-based pricing provides the consistency they seek.
    • Find out why selling on price alone is bad for both sides of the transaction and how to focus on value instead.
    • Understand the power of letting your customers help you determine pricing through relationship-building rather than transactions.

    "Let your customers help you price."

    – Scott Kelly

    Topics Covered:

    02:00 – How Scott accidentally discovered pricing through helping hundreds of entrepreneurs raise capital and maximize profits

    03:00 – Why competing on lowest price destroys value for both buyer and seller - and what to do instead

    05:00 – AI's double impact on pricing: Using it for better decisions vs. pricing AI-enabled products

    06:00 – The carpenter analogy: Why AI is just a tool and the real value comes from expertise in wielding it

    07:00 – How AI will democratize business like the internet did - and what that means for pricing

    09:00 – The art of determining "what the market will bear" through customer relationships and feedback

    12:00 – Why Scott brings up pricing "almost immediately" with entrepreneurs (and why you should too)

    14:00 – Finding the pricing "strike zone" - where customers won't jump for joy but won't run out the door

    15:00 – The relationship vs. transaction mindset: How to get customers to help set your prices

    17:00 – Scott's final wisdom: Let your customers help you price - the ultimate customer-centric approach

    Key Takeaways:

    "At the end of the day, you want to provide enough value so they stick around at a price that can keep you sticking around." – Scott Kelly

    "AI is a tool. You need to make sure you have the right carpenter or the right instrument and the right professional playing that instrument. So I think how you price that is the value add that you bring to this tool that's AI." – Scott Kelly

    "You have to spend time getting to know them. I think it's a process of establishing a relationship versus a transaction." – Scott Kelly

    People / Resources Mentioned:

    • VC Fast Pitch: https://vcfastpitch.com/

    Connect with Scott Kelly:

    • Website: https://blackdogventurepartners.com/
    • LinkedIn: https://www.linkedin.com/in/blackdogceo/

    Connect with Mark Stiving:

    • LinkedIn: https://www.linkedin.com/in/stiving/
    • Email: mailto:mark@impactpricing.com

    続きを読む 一部表示
    18 分
  • Blogcast: Everyone’s Talking About AI. Almost Nobody’s Using It.
    2025/09/05

    This is an Impact Pricing Blog published on June 30, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/everyones-talking-about-ai-almost-nobodys-using-it/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/
    続きを読む 一部表示
    5 分
  • AI SEO and the Future of Brand Discovery with Bryan Phelps
    2025/09/01

    Bryan Phelps is the founder and CEO of Big Leap, a digital marketing agency he's been running for 17 years. He's been working in digital marketing and SEO since college and recently served as a juror in a murder trial (though we don't discuss that). Bryan specializes in helping B2B tech companies and professional services firms navigate the evolving landscape of AI-powered search and discovery.

    In this episode, Bryan reveals how AI is fundamentally changing SEO and digital marketing, why traditional performance marketing tactics are becoming less effective, and how companies can build "brand-led performance marketing" strategies that work across Google, AI platforms, and future technologies.

    Why you have to check out today's podcast:

    • Learn the key differences between B2B and B2C buyer behavior in the age of AI search.
    • Discover the three pillars of AI SEO and how they relate to traditional search optimization.
    • Understand why building relationships with the 95% of non-shopping audiences creates pricing power.

    "A lot of value is created before you ever start a pricing conversation. So that's how we're trying to help our clients shift a bit is, not just focus on that 5% of people that are in market and then compete on price."

    – Bryan Phelps

    Topics Covered:

    01:40 – B2B vs B2C SEO differences: How buyer journeys vary from research-heavy B2B to purchase-ready B2C audiences

    04:08 – AI SEO and discoverability strategies: Understanding where audiences search and optimizing for multiple platforms beyond Google

    07:44 – AI recommendations and SEO strategy overlap: How AI's "query fan out" method connects Google rankings to AI search results

    12:18 – Brand element and popularity component: Why being recognized as an industry authority matters more than broad household recognition

    15:05 – Brand-led performance marketing shift: Moving from link-based to mention-based strategies in the post-tracking world

    18:45 – Brand ideology and differentiation process: How to define unique viewpoints and align with genuine audience connections

    20:22 – AI's impact on content creation: Why long-tail content is losing value and expertise-based content is gaining importance

    25:56 – Pricing advice for businesses: Building value with non-shopping audiences to reduce price sensitivity and competition

    27:02 – Staying informed in marketing: Bryan's LinkedIn newsletter for non-marketers navigating industry changes

    Key Takeaways:

    "The exciting thing for us is I think it's kind of going back to almost like pre Google. So it really is more of a brand marketing function in a lot of ways." – Bryan Phelps

    "Being known to your audience is ultimately what matters. You don't have to be the household name, necessarily, but if your audience is just a little bit more niche and specific, you can be the brand in their world." – Bryan Phelps

    "Our goal isn't to take any company and just try to cover the broadest of brands... we're trying to ultimately create a brand that aligns with our ideal client." – Bryan Phelps

    "Our goal is to help brands be remembered, not just discovered." – Bryan Phelps

    Resources and People Mentioned:

    • Big Leap Digital Marketing Agency: https://bigleap.com
    • Kobe Bush: Team member who coined "people notice different" concept
    • Query Fan Out: AI method of breaking prompts into multiple searches
    • Brand Ideology Process: Big Leap's framework for unique positioning
    • Zero Click Marketing: New measurement paradigm for AI-driven discovery

    Connect with Bryan Phelps:

    • LinkedIn: https://www.linkedin.com/in/bryanphelps/
    • Website: https://bigleap.com

    Connect with Mark Stiving:

    • LinkedIn: https://www.linkedin.com/in/stiving/
    • Email: mark@impactpricing.com

    続きを読む 一部表示
    28 分
  • Blogcast: Product-Market Fit Is Overrated for Pricing
    2025/08/29

    This is an Impact Pricing Blog published on June 30, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/product-market-fit-is-overrated-for-pricing/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/

    続きを読む 一部表示
    5 分
  • Why Pricing Deserves a Seat at the CEO Table with John Norkus
    2025/08/25
    John Norkus is the founder of chiefpricingofficer.com and has led pricing transformation teams at several large consulting companies including Deloitte and KPMG. He started his career as an aircraft engineer before transitioning into business, bringing his analytical mindset to understanding the behavioral economics of pricing decisions. In this episode, John makes a compelling case for why pricing professionals deserve a seat at the executive table, exploring the disconnect between pricing's impact on enterprise value and its typical organizational placement. He discusses his new platform designed to unite senior pricing professionals and elevate the discipline to C-suite recognition. Why you have to check out today's podcast: Discover why pricing professionals are typically buried 2-3 levels below the CEO despite controlling one of four key profit drivers.Learn the difference between traditional pricing roles and true chief pricing officer responsibilities.Understand how to position pricing as enterprise value creation rather than just cost management. "Pricing may be part marketing, part analytics, part behavioral, part external, part internal, but it is the piece that aligns us on how we're actually squaring off against the market." – John Norkus Topics Covered: 01:43 – John's journey to pricing transformation: From aircraft engineer to behavioral economics and CRM to pricing strategy 05:18 – Positioning pricing as organizational connective tissue: Why pricing deserves equal footing with volume, cost, and mix initiatives 08:01 – The pricing control dilemma among departments: How sales, marketing, finance, and operations all claim ownership of pricing decisions 12:24 – Defining the Chief Pricing Officer's role: Executive alignment versus operational pricing work and transformation implementation 15:45 – Pricing strategies in business: Inside-out versus outside-in approaches and competitive intelligence versus customer willingness to pay 16:32 – Critical senior alignment in pricing projects: Why CEO buy-in as a top-3 initiative determines transformation success or failure 19:39 – Pricing and enterprise value analysis: Demonstrating 2-7% bottom-line impact within 12-18 months to justify executive investment 23:35 – The activist CFO and enterprise value: Finding CFOs who understand value creation beyond cost reduction and margin improvement 29:29 – Pricing as organizational alignment: How pricing serves as the ultimate test of market positioning and competitive strategy Key Takeaways: "If the pricing transformation of the pricing program isn't number one on the CEO's list of one, two, or three most important thing they can do this year... then quite frankly, it's not as important and it doesn't have the kind of alignment that you thought it did." – John Norkus "Organizations who get it are the ones that we should be engaging with... change comes from within. And if somebody believes that this is the right thing to do and they just need somebody to help them do it and somebody who has done it before, that's where people like you and I actually succeed." – John Norkus "I consider 20% of everything we do in pricing to be analytics or data and objective based, and the other 80% to be about behaviors, either internal behaviors or external behaviors that need to be captured and understood." – John Norkus People / Resources Mentioned: Professional Pricing Society (PPS): Established organization for pricing professionals and education Simon Sinek Four Drivers of Enterprise Profit: Volume, Cost, Mix, and Price - and their typical organizational reporting structures Connect with John Norkus: LinkedIn: https://www.linkedin.com/in/johnmnorkus/Email: john@chiefpricingofficer.com Website: https://www.chiefpricingofficer.com/ Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com
    続きを読む 一部表示
    32 分
  • Blogcast: When Pricing Becomes Sleazy Manipulation
    2025/08/22

    This is an Impact Pricing Blog published on June 23, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/when-pricing-becomes-sleazy-manipulation/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/
    続きを読む 一部表示
    6 分
  • How Many Agents Should Pricing Software Have? with Steven Forth
    2025/08/18

    Steven Forth is the founder and CEO of Ibbaka and by far Impact Pricing's most frequent guest. He's currently developing ValueIQ, a set of agents for pricing and value advisory work that will soon be available for broader use.

    In this episode, Steven discusses his recent research comparing agent strategies across four major pricing software companies, explores the fundamental question of how many agents is optimal, and reveals how AI is transforming both the buying and selling process in ways most companies aren't prepared for.

    Why you have to check out today's podcast:

    • Learn how the four major pricing software companies (Pros, Vendavo, Zilliant, PriceFX) approach agent development differently.
    • Discover the key difference between role-based and task-based agent design strategies.
    • Understand how AI will fundamentally change B2B buying processes and what that means for pricing.

    "Start using AI to get a deeper understanding of how your customers are buying. Because if you don't understand how your customers are buying and buying using AI, you're not going to be able to price properly."

    – Steven Forth

    Topics Covered:

    02:07 – ValueIQ introduction: Steven's new agent platform for pricing and value advisory work

    06:34 – Defining agents: The difference between true agentic AI and wrapped LLM functionality

    10:49 – Sales agent complexity: Breaking down the many tasks salespeople perform and agent granularity

    12:35 – Pricing agents vs. features: How to decide between individual pricing and bundling strategies

    15:55 – The future of pricing models: Why "good, better, best" packaging may disappear in 2-3 years

    21:05 – AI's role in B2B buying: How AI intermediaries will transform RFP processes and vendor selection

    25:06 – Understanding AI-powered customers: Why companies must learn how their buyers use AI in purchasing decisions

    Key Takeaways:

    "When I saw that PriceFX announced that it had more than 125 agents... I thought, huh, that's kind of a jaw-dropping number. I don't think I could generate 125 agents for pricing software." – Steven Forth

    "The role of AI in the buying process is more important than the role of AI in the sales process." – Steven Forth

    "You're going to be creating more content, not less. But that content is primarily going to be consumed by AIs." – Steven Forth

    "I think that many of the common packaging assumptions such as good, better, best are going to dissolve away over the next two or three years." – Steven Forth

    Resources Mentioned:

    • Michael Mansard's 14-factor model: https://www.linkedin.com/in/michaelmansard/

    Connect with Steven Forth:

    • LinkedIn: https://www.linkedin.com/in/stevenforth/
    • Email: steven@ibbaka.com

    Connect with Mark Stiving:

    • LinkedIn: https://www.linkedin.com/in/stiving/
    • Email: mark@impactpricing.com

    続きを読む 一部表示
    27 分
  • Blogcast: The Secret Link Between Market Segments and the “Will I” Decision
    2025/08/15

    This is an Impact Pricing Blog published on June 16, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/the-secret-link-between-market-segments-and-the-will-i-decision/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/
    続きを読む 一部表示
    5 分