In this episode, we speak with Reuben Mattinson from RJM Tax Exemption, a UK-based consultancy helping eCommerce sellers navigate the complexity of US sales tax.

RJM specialises in supporting both US and non-US sellers with sales tax compliance, exemption strategies, and US business setup, enabling brands to enter and scale in the US market without getting caught out by tax obligations.

We break down:

• Why US sales tax is one of the biggest hidden risks for Amazon and Shopify sellers
• How sales tax exemption works and when it applies
• The operational and financial impact of getting compliance wrong
• Practical steps to simplify tax across multiple states

To find out more, visit: https://rjmtaxexemption.com/

This episode breaks down the most important Amazon seller updates from Q2 2026, focusing only on changes that require action.

We cover new fee structures, stricter enforcement on pricing and fulfilment, and operational changes that will directly impact margins and account health. The updates are grouped into clear themes so you can quickly identify what matters for your business.

Key topics include:

• Changes to FBA removal and disposal charges
• Crackdown on reference pricing and discount compliance
• Major Amazon investment signals and what they imply for sellers
• Updates across fees, fulfilment, and account management

The focus is practical: what’s changed, why it matters, and what you should do next.

How to grow your eCommerce business is brought to you by the Amazon Growth Agency, VendLab.

This episode is sponsored by ⁠eFulfillment Service⁠, a family-owned 3PL that has been in the business for over 25 years. They handle everything from FBA prep and Amazon overflow warehousing to direct-to-consumer fulfilment, and have built their entire model around making things simple for growing sellers.

In this episode, we explore the art and psychology behind the unboxing experience. From first impressions to lasting brand impact, we’ll dive into why thoughtful packaging and presentation matter more than ever. Join us as we uncover how a great unboxing moment can turn customers into loyal fans.

This episode is sponsored by eFulfillment Service, a family-owned 3PL that has been in the business for over 25 years. They handle everything from FBA prep and Amazon overflow warehousing to direct-to-consumer fulfilment, and have built their entire model around making things simple for growing sellers.

There are zero setup fees, no minimum order requirements, and no long-term contracts. You only pay for what you use.

Stop letting logistics throttle your Amazon sales. Start an 8-week risk-free trial today:
https://www.efulfillmentservice.com/vendlab/

Shipping is often an afterthought, but it plays a critical role in the growth and success of any eCommerce business. It is the final touchpoint between the seller and the customer and has a major impact on customer satisfaction, trust and repeat purchases. Offering the right shipping options can improve the customer experience and help differentiate your brand from competitors.

In this episode, we discuss:

• How important shipping really is for eCommerce growth
• What shipping options you should offer customers
• Free shipping vs paid shipping
• When to send orders tracked vs untracked
• Shipping thresholds and how they influence basket size
• International shipping options
• Returns and whether they should be free
• When fulfilment houses make sense for scaling brands
• Channel based shipping strategies for marketplaces and DTC stores

Amazon has rolled out several key seller updates in Q1 2026, and while some look minor on the surface, they carry real implications for account health, customer experience, and revenue protection.

In this episode, we break down the most important changes across seller feedback, customer service metrics, and seller-fulfilled operations. More importantly, we explain how these updates affect day-to-day decision-making for Amazon brands and what to monitor to prevent avoidable performance issues.

You will learn:

• Which Q1 updates actually matter for Amazon sellers

• How new feedback and service metrics change risk management

• What actions operators should take now to stay compliant and competitive

This episode is designed for Amazon brand owners, operators, and agency teams who want clarity, not noise, and who are focused on scaling profitably in 2026.

In this episode, we break down the most important changes Amazon has introduced over the past three months, along with what’s coming next. From new fulfilment fees and logistics updates to seller tools, pricing incentives, and advertising innovations, we cover everything you need to know to stay ahead.

Key topics include:

• Holiday peak fulfilment fees and the end of FBA prep services

• Updates to delivery policies, multipack options, and Pan-EU expansion

• Business FBA discounts, flexible customer financing, and year-round Prime deals

• New seller tools: Image Manager, Account Health Assurance, and AI-powered Seller Assistant

• Amazon Ads UEFA sponsorship, AI advertising tools, and MCF expansion

• Major event: Prime Big Deal Days (October 7–8, 2025)

• Amazon is ending the co-mingling program after years of seller complaints

Grow your Amazon sales with VendLab: https://www.vendlab.com

In this episode, I sit down with Chris Kasper, founder of Wisephone, the minimalist phone designed to reduce digital distraction and help people live more intentionally. We discuss the origins of Wisephone, who it’s built for, and how it’s being used by families, professionals, and students to boost focus and productivity. Chris shares the journey from product development to launch, the challenges of marketing a mission-driven device, and how Wisephone is winning consumer trust in a market dominated by tech giants. We also explore the company’s mission, competing in a crowded space, and Chris’s advice for founders looking to build products with purpose.

Check our Wisephone here: https://wisephone.com/

And Sage mobile: https://www.sagemobile.com/

In this episode of the How to Grow Your eCommerce Business Podcast, Trevor is joined by Matt Stafford, the founder of Build Grow Scale, a company that's become a leader in helping eCommerce brands scale profitably through data-driven optimisation. Matt shares his own eCommerce journey and the story behind Build Grow Scale, explaining what makes their approach unique in a crowded market.

We cover a wide range of topics that every online seller will find valuable, from the most common mistakes eCommerce businesses make, to the client journey at Build Grow Scale and what it really takes to transform a good business into a great one. Matt also dives into the kinds of companies they love to work with, the channels they specialise in, and the trends sellers should be paying attention to right now.

Of course, we can't ignore the impact of AI! Matt shares his perspective on how it's shaping the future of eCommerce, and what's been inspiring him personally and professionally.