Noel Pulanco's life has been filled with resilience, ambition, and transformation. From his early sales career in high school to surviving a life-threatening stabbing, Noel has thrived in the world of property management and real estate. He shares his experiences of working in a shoe store, becoming a DJ, and working as a bouncer in a popular bar. Despite facing challenges and altercations, Noel's sales skills and ability to connect with people have always been his strengths. Noel shares his journey from being a bartender to becoming a successful property manager and real estate investor. He talks about his experience as a bouncer and how it taught him to handle difficult situations and manage conflict. Noel also discusses his transition from the bar scene to real estate, where he found success in property management. He emphasizes the importance of taking care of people and providing excellent customer service. Noel shares his passion for teaching and his desire to share his knowledge and experience with others in the industry. He also highlights the value of virtual assistants in streamlining business operations and improving efficiency. Chapters 00:00:00 Introduction to Noel Polanco's Resilient Journey 00:08:02 Sales Career: From Shoe Store Employee to DJ 00:34:58 Surviving a Life-Threatening Stabbing 00:36:49 Conflict Resolution and Problem-Solving in Sales 00:37:19 From Bartender to Property Manager 00:39:16 Transitioning to Real Estate 00:41:41 Starting a Property Management Company 00:44:32 Building a Family-Owned Business 00:46:45 The Importance of Customer Service 00:49:08 Teaching and Sharing Knowledge 00:52:47 The Role of Virtual Assistants 00:57:00 The Ever-Changing Real Estate Industry 01:05:10 Treating People Right 01:09:04 The Power of Reviews and Referrals Takeaways * Resilience and ambition are key factors in Noel Polanco's success * Sales skills and the ability to connect with people are valuable in any industry * Working in different roles, such as a shoe store employee, DJ, and bouncer, provided Noel with diverse experiences * Conflict resolution and problem-solving are essential skills in sales and customer service * Experience as a bouncer taught Noel how to handle difficult situations and manage conflict. * Transitioning from the bar scene to real estate, Noel found success in property management. * Taking care of people and providing excellent customer service is crucial in the property management industry. * Noel has a passion for teaching and wants to share his knowledge and experience with others. * Virtual assistants can help streamline business operations and improve efficiency in property management. This episode is sponsored by YesVirtual - www.yesvirtual.com Tell your story on Before You Knew Me - email your story highlights to drea@dreahespen.com