『Hey Docs!』のカバーアート

Hey Docs!

Hey Docs!

著者： Jill Allen
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Welcome to the Hey Docs! Podcast – your all-in-one resource for achieving orthodontic excellence at every stage of your practice journey.

Hosted by Jill Allen of Jill Allen & Associates, each episode offers practical tips, expert interviews, and inspiring stories that empower you to build, grow, and refine your practice—whether you’re just starting out, expanding your reach, or fine-tuning a well-established operation.

Join us as we sit down with forward-thinking entrepreneurs and industry experts who share their insights, experiences, and actionable strategies for driving success in your practice.

Tune in weekly. Episodes drop every Thursday!Copyright Jill Allen マネジメント マネジメント・リーダーシップ リーダーシップ 経済学 衛生・健康的な生活 身体的病い・疾患
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  • Real Estate and Practice Ownership: Lending Tips from Live Oak Bank’s Chandler Wrightenberry

    Real Estate and Practice Ownership: Lending Tips from Live Oak Bank’s Chandler Wrightenberry
    2026/07/16
    "You can never have enough cash.”

    Connect With Our Sponsors
    Solventum - https://go.solventum.com/clarity
    GreyFinch - https://greyfinch.com/jillallen/
    A-Dec - https://www.a-dec.com/orthodontics
    SmileSuite - https://getsmilesuite.com/


    Summary

    In this episode of Hey Docs!, Jill chats with Chandler Wrightenberry from Live Oak Bank to discuss the intricacies of healthcare lending, particularly focusing on practice purchases and real estate investments. Chandler shares insights from his extensive experience at Live Oak Bank, emphasizing the importance of understanding costs, building a supportive team, and maintaining transparency in banking conversations. They explore the current market conditions, project timelines, and the significance of long-term investments in healthcare real estate. Jill and Chandler also touch on the complexities of construction timelines, the importance of zoning, and the necessity of having the right team when expanding an orthodontic practice. They emphasize the need for realistic expectations regarding project durations and financial preparedness, including cash management strategies.


    Connect With Our Guest

    Live Oak Bank - https://www.liveoak.bank/
    Chandler’s Phone Number: (828) 337-1374


    Takeaways
    • Chandler Wrightenberry has over 12 years of experience in healthcare lending.
    • Live Oak Bank is the largest SBA lender in the country by volume.
    • Building a supportive team is crucial for successful real estate projects.
    • Transparency in financial discussions leads to better outcomes.
    • Interest rates are currently stable and reasonable for borrowing.
    • It's important to have early conversations with lenders about financing.
    • Investing in real estate is a long-term commitment that can yield significant returns.
    • Doctors often experience growth after relocating to new facilities. You should have an expectation of working with a city to get everything finalized in about six months.
    • Ground-up construction typically takes nine to twelve months for planning and an additional 18 to 24 months for completion.
    • Zoning issues can significantly delay project timelines, so it's crucial to ensure proper zoning before purchasing a property.
    • Having a specialized commercial real estate agent is essential for navigating zoning and permits.
    • Expect projects to take longer and be more expensive than initially anticipated.
    • Financial preparedness is key; saving cash and having a safety net is crucial for large projects.
    • A good rule of thumb is to have at least 10% of the project cost in cash reserves.
    • Investing in liquid assets can provide quick access to cash when needed for projects.

    Chapters

    00:00 Introduction
    04:35 Market Reality Check
    07:16 Costs and Rates Today
    11:25 Build Your Project Team
    15:04 Be Candid With Lenders
    19:21 Realistic Project Timelines
    22:23 Remodel vs Ground Up Schedule
    23:29 Zoning Pitfalls and Team
    26:08 Lease Timing and Overlap
    28:03 Cash Reserves and Liquidity
    32:00 How to Contact Chandler

    Episode Credits:

    Hosted by Jill Allen
    Produced by Jordann Killion
    Audio Engineering by Garrett Lucero

    Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

    Reach out to me- www.practiceresults.com.

    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.

    New episodes drop every Thursday!
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    38 分
  • Maximizing New Patient Opportunities with LeadSigma

    Maximizing New Patient Opportunities with LeadSigma
    2026/07/09
    “We can track everything.” Connect With Our SponsorsSolventum - https://go.solventum.com/clarityGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill sits down with Scott Hansen to discuss his journey in the orthodontic field and the creation of LeadSigma, a company focused on improving patient engagement and practice growth through innovative solutions. The discussion highlights the critical importance of managing new patient calls, leveraging AI technology for better patient interaction, and understanding patient attribution to make informed marketing decisions. The conversation emphasizes the need for collaboration between orthodontic practices and marketing agencies to achieve optimal results. Jill and Scott discuss the integration of marketing and operational systems in healthcare practices, emphasizing the importance of a feedback loop to measure marketing investments. They explore the role of AI in enhancing business efficiency, sharing insights on practical applications and the need for cohesive team collaboration. The discussion highlights the potential of technology to transform practices and improve patient engagement, while also addressing the challenges of implementation and the importance of providing value in networking. Connect With Our Guest LeadSigma - https://www.leadsigma.com/ AI Model Training Spreadsheet: https://docs.google.com/spreadsheets/d/1Pb6FFSHbguxIQwCxbC_lSYDUeKYoQhuNi3IU8u-iAjk/edit?usp=sharingTakeaways Scott Hansen went from managing an orthodontic practice to founding LeadSigma.Missed new patient calls represent a significant revenue loss for practices.LeadSigma's AI technology helps practices manage patient calls effectively.Understanding patient attribution is crucial for marketing success.Data-driven decisions empower practices to optimize their marketing strategies.Collaboration between doctors and marketing agencies enhances practice growth.Practices often overlook the importance of follow-up on missed calls.Tracking leads and conversions provides valuable insights for practices.Effective communication is key to converting leads into patients. The integration of marketing and operational systems is crucial for practice success.A feedback loop is essential for measuring marketing investments.Practical tools and systems must be in place for effective AI implementation.Team collaboration is key to leveraging AI effectively.Networking should focus on providing value to be effective.Chapters 00:00 Introduction04:38 Missed Calls and Lost Revenue10:14 CoPilot AI Receptionist13:39 Marketing Attribution and ROI21:38 Feedback Loop and Accountability24:55 Using AI Inside LeadSigma28:54 AI Call Coaching and HIPAA34:00 Context Engineering Tips34:29 How to Contact Scott and LeadSigma Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
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    40 分
  • Building Strong IT Foundations with Jack Wiley from Legend Networking

    Building Strong IT Foundations with Jack Wiley from Legend Networking
    2026/07/02
    "Don't wait for IT issues to arise."

    Connect With Our Sponsors
    Solventum - https://go.solventum.com/clarity
    GreyFinch - https://greyfinch.com/jillallen/
    A-Dec - https://www.a-dec.com/orthodontics
    SmileSuite - https://getsmilesuite.com/


    Summary

    In this episode of Hey Docs!, Jill interviews Jack Wiley from Legend Networking about the critical role of IT in orthodontic and dental practices. They discuss the importance of maintaining updated technology, especially for established practices, and the risks associated with outdated systems. Jack emphasizes the need for younger doctors to consider technology when acquiring practices and provides insights on building a strong technology foundation for startups. The conversation also touches on the challenges of HIPAA compliance and the necessity of ongoing employee training in cybersecurity. Jill and Jack also discuss the critical aspects of cybersecurity, backup strategies, and the differences between Mac and PC usage in healthcare settings. The discussion also touches on the distinctions between managed services and static IT, highlighting the benefits of a proactive IT strategy.

    Connect With Our Guest

    Legend Networking - https://www.legendnt.com/
    https://www.cyber.mil/cyber-awareness-challenge

    Takeaways
    • Jack Wiley works at Legend Networking, a dental-specific IT provider.
    • IT infrastructure is crucial for the growth of practices.
    • Many established practices operate on outdated technology, risking patient data.
    • Younger doctors often overlook technology when acquiring practices.
    • Evaluating the age of computers and network equipment is essential during acquisitions.
    • Startups should prioritize hardwired connections over wireless for reliability.
    • Planning for future growth in technology is vital for new practices.
    • HIPAA compliance is an ongoing challenge for orthodontic practices.
    • Regular technology evaluations can prevent costly upgrades later. Employee training is often the cause of network vulnerabilities.
    • Backups should be incremental and frequent for quick recovery.
    • Macs can be secure but require specific considerations.
    • Proactive IT management prevents costly downtime.
    • Regular checkups on IT systems can reveal vulnerabilities.

    Chapters

    00:00 Introduction
    04:55 Aging Hardware Risks
    08:31 Acquisition IT Checklist
    14:45 Startup Tech Foundation
    23:30 Security and HIPAA Basics
    26:32 Backups and Access Control
    28:15 Mac vs PC in Ortho
    31:43 WiFi Segmentation Story
    33:35 Managed IT Explained
    36:23 How to Contact Legend Networking

    Episode Credits:

    Hosted by Jill Allen
    Produced by Jordann Killion
    Audio Engineering by Garrett Lucero

    Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

    Reach out to me- www.practiceresults.com.

    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.

    New episodes drop every Thursday!
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    42 分
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