In this episode of Hey Charles, Charles Ernst breaks down the real meaning of emotional intelligence and how mastering it can change your success in business and life. He describes how people often express frustration or anger when what they really want is help — and how recognizing those emotional cues can de-escalate almost any situation.

Charles walks listeners through real-world scenarios of confrontation, explaining how to stay composed, lead with empathy, and guide conversations toward resolution instead of conflict. He emphasizes that calmness alone isn’t enough; real power comes from reading the emotion beneath the words and responding with understanding and authority.

The episode reveals that most angry exchanges boil down to misunderstanding and unmet needs, not hostility. By controlling your own emotions and responding with empathy and respect, you can transform conflict into connection

00:00:55 – 02:20 – Reading the Room – Charles introduces the concept of emotional intelligence, explaining how to recognize frustration, tension, and anger as signals—not attacks.

00:02:21 – 04:15 – The Calm Before the Storm – How to respond when someone confronts you with anger, including the importance of leading with politeness and maintaining control of the conversation’s tempo.

00:04:16 – 06:45 – Let Them “Vomit” the Emotion – Charles explains the importance of letting people vent their frustration completely before moving to solutions, allowing emotions to defuse naturally.

00:06:46 – 09:05 – Empathy Over Ego – Why showing empathy isn’t weakness—it’s strategy. Understanding someone’s frustration and acknowledging it builds trust and opens the door to problem-solving.

00:09:06 – 10:41 – From Conflict to Connection – Once emotions subside, how to steer the discussion toward solutions and turn potential confrontations into long-term positive relationships.

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In this episode of Hey Charles, Charles Ernst dives into the modern epidemic of information fatigue—the mental exhaustion caused by constant exposure to digital content and endless notifications.

He compares our brains to overloaded computer systems that slow down when too many programs run at once. Through personal stories and business insights, Charles highlights how information overwhelm is damaging productivity, relationships, and mental clarity.

He explains that many people are so inundated that they default to doing nothing—not from apathy, but from mental exhaustion. Charles encourages listeners to take control by setting digital boundaries and creating intentional quiet time. His takeaway is simple but powerful: unplug, step outside, and let your brain reset before it crashes.

00:00:55 – 02:07 – The Mental Burnout Trap – Charles describes the feeling of being overwhelmed before noon, introducing the idea of information fatigue and comparing the brain to a computer with too many tabs open.

00:02:08 – 03:15 – When Logic Shuts Down – He shares a story about a client too overwhelmed to make an obvious business decision, showing how overload can literally paralyze good judgment.

00:03:16 – 04:24 – Overwhelmed Society Syndrome – Charles connects the dots between constant information exposure and the emotional numbness seen in workplaces, families, and relationships.

00:04:25 – 05:26 – Escaping the Noise – He reflects on the nonstop influx of data—from screens, devices, and people—and how it’s robbing us of focus, presence, and peace.

00:05:27 – 06:49 – The Power of Unplugging – Charles concludes with practical solutions: turn off the screens, go outside, find stillness, and give your brain space to recover and reconnect.

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In this episode of Hey Charles, Charles Ernst sits down with Dr. Hugh Beatty to explore the powerful connection between gut health, brain health, and hormonal balance. Dr. Beatty explains how stress, poor diet, and environmental toxins can cause inflammation that disrupts the body’s natural equilibrium.

They discuss how functional medicine focuses on the “why” behind illness — not just the diagnosis — and how root-cause healing can reverse many chronic conditions. The conversation touches on modern lifestyle traps like blue light exposure, endocrine disruptors, and the cultural addiction to convenience.

Charles also opens up about his own weight-loss journey, emphasizing the discipline and mindset required for sustainable health. Together, they remind listeners that small, consistent actions build the foundation for lasting wellness

00:01:10 – 04:00 – The Gut-Brain Connection – Dr. Beatty explains how the vagus nerve links the gut and brain, showing how gut inflammation directly affects mood, hormones, and cognitive health.

00:04:01 – 09:15 – Functional Medicine vs. Traditional Medicine – Why functional doctors focus on why illness happens instead of just what it is, and how addressing root causes can reverse chronic issues.

00:09:16 – 14:40 – Stress, Hormones, and Low Testosterone – Dr. Beatty breaks down how chronic stress, cortisol, and modern overwork lead to hormonal imbalances and declining testosterone in young men.

00:14:41 – 20:10 – Blue Light, EMF, and Inflammation – The hidden dangers of screen time and electromagnetic exposure on the brain, retina, and mitochondria — especially in children.

00:20:11 – 27:00 – Discipline, Detox, and Daily Habits – Charles shares his 83-pound weight-loss journey, and Dr. Beatty explains how habits, diet, and avoiding toxins create true mitochondrial health and long-term energy.

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