Maureen Brown joins the HRchat Podcast to reveal why employee voice isn't just another corporate buzzword—it's the untapped resource transforming workplace culture and employer branding across industries. As founder of Sullivan Brown Resourcing Partners and MySay, Maureen brings 16+ years of recruitment expertise to this conversation about why companies struggle to truly hear their employees.

We dive deep into the disconnect between conducting engagement surveys and implementing genuine listening strategies. Maureen explains why even well-intentioned HR teams and managers often can't hear feedback without bias, and how independent partners create the psychological safety essential for honest communication. "People want to feel heard," Maureen emphasizes, "and I don't know how heard you feel when you've filled in an online survey."

The conversation with Bill Banham reveals a fascinating post-pandemic shift in workplace dynamics. While pre-COVID exit interviews often contained negative feedback about direct managers, today's employees express positive sentiments about their managers while directing frustration toward leadership teams. Maureen unpacks the complex reasons behind this change—from decreased leadership visibility to middle managers increasingly identifying with their teams rather than with leadership.

Perhaps most compelling is Maureen's challenge to conventional employer branding approaches. Rather than investing in slick recruitment websites or referral schemes, she advocates for fostering genuine employee advocacy through meaningful listening practices. "There's nothing more powerful than genuine advocacy," she asserts, pointing to the missed opportunity when companies fail to amplify authentic employee voices.

Whether you're struggling with retention, rebuilding your culture post-pandemic, or simply wanting to strengthen your employer brand, this episode offers actionable insights on creating psychological safety, conducting effective stay interviews, and transforming employee feedback into strategic advantage. Connect with Maureen on LinkedIn or visit sullivanbrown.co.uk and mi-say.com to learn more about amplifying employee voice in your organization.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when engineering principles meet people strategy? Sara Andrews, Chief People Officer at Ecovyst, brings this powerful combination to the HRchat Show, revealing how her background as an engineer transformed her approach to human resources leadership.

Looking toward her upcoming presentation "HR as a Shockwave: From Compliance to Competitive Edge" at DisruptHR Birmingham, Sarah previews how trust, talent frameworks, and culture serve as driving forces for organizational transformation. She also offers practical insights on balancing legacy practices with innovation, adapting strategies across different business environments, and leveraging AI for talent attraction, workforce planning, and personalized development.

Sarah also shares her journey of recognizing that truly effective HR requires building "strong, capable, competent and coherent teams" that directly impact business outcomes. Rather than viewing HR as a support function, she positions it as a strategic driver of enterprise value. Her refreshing perspective cuts through typical HR rhetoric to focus on measurable results: "My entry into HR was always about making a difference, having an HR function that created value and initiatives that really spoke to the bottom line."

While acknowledging HR's progress in gaining organizational influence, Sarah candidly assesses our current reality: "I think we have a seat at the top table. I'm not quite sure that our voice is as clearly heard as it should be." She outlines how HR professionals must develop skills to demonstrate how people management directly connects to growth, revenue, and DEI. This represents the evolving frontier for HR leadership – moving beyond presence to genuine influence.

Ready to transform your HR function from a support role to a competitive advantage? Listen now to discover how engineering principles can revolutionize your people strategy and drive measurable business impact.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, Christina Luconi, dubbed "the original people innovator," takes host Bill Banham on a fascinating journey through her pioneering career in transforming how fast-growing companies approach their most valuable asset - their people. With refreshing candor and hard-earned wisdom, she reveals how she's helped multiple tech startups scale from dozens to thousands of employees without sacrificing their cultural foundations.

The conversation explores Christina's unconventional entry into HR after studying psychology, where her willingness to question established norms ("why do we call humans 'resources'?") set her on a path of people-centered innovation. Her formative experience at Sapient during the 90s tech boom—where she helped scale from 150 to 3,500 employees in just four years—established her philosophy that culture isn't just important for growth; it's the essential foundation that makes rapid growth possible.

Christina shares practical strategies from her 14-year tenure at Rapid7, where she developed the concept of "scaling with soul." Rather than imposing values from the top down, she engaged employees directly in defining the company's identity and integrated these values throughout the employee lifecycle. The approach was so successful that even terminated employees would recommend the company to others—perhaps the ultimate test of cultural strength. She eloquently articulates how diversity of thought and cultural alignment can coexist when organizations focus on shared values while encouraging authentic self-expression.

Now launching her consulting practice, People Innovations, Christina aims to help early-stage companies recognize the critical importance of human-centered approaches from day one. Having faced personal health challenges that shifted her perspective, she's passionate about maximizing her impact across multiple organizations. Despite acknowledging the current difficulties in people leadership, she remains optimistic: "This could be one of the most pivotal and important roles in a company because ultimately, it doesn't matter what you're building or selling...AI might replace a lot of stuff, but it can't replace human relationships and trust and collaboration."

Ready to transform how your organization approaches culture and growth? Subscribe to the HRchat Show for more insights from visionary leaders who are redefining the world of work.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Frontline worker recruitment demands fundamentally different approaches than traditional corporate hiring – a distinction Sean Behr, CEO of Fountain, expertly unpacks in this illuminating episode of the HRchat Show. As companies adapt to the latest hiring challenges, understanding these crucial differences could mean the difference between struggling with high turnover and building a stable, engaged hourly workforce.

The scale alone creates an entirely different paradigm. "When you're hiring a corporate office employee, you're generally hiring very few of them," Sean explains. "When you're hiring in the frontline, you write the job description and then you have to find a thousand of those people." This volume requires specialized technologies and strategies that traditional applicant tracking systems simply weren't designed to handle.

Communication preferences represent another critical divergence. While corporate candidates respond to emails and maintain LinkedIn profiles, frontline workers primarily use mobile devices and text messaging. The challenge for employers? Creating a hiring process that meets these candidates where they are – on their phones, often during non-traditional hours, sometimes speaking different languages. As Sean notes, "The ability for a frontline worker to use their phone to apply for a job is great... The flip side, though, is it's so easy that you're only one click away from someone else's job application."

The conversation explores innovative solutions throughout the hourly worker lifecycle – from AI-powered on-demand interviews that accommodate late-night scheduling to paperless I-9 processing that transforms first-day experiences from paperwork drudgery to meaningful orientation. Particularly intriguing is Fountain's new Shift product, addressing the reality that schedule compatibility often determines whether a frontline worker stays or leaves, regardless of how much they enjoy the job itself.

For HR leaders feeling overwhelmed by the prospect of system overhauls, Sean offers practical advice: identify one critical area of your hiring process most in need of transformation, then seek specialized solutions for that specific pain point. This focused approach allows for meaningful improvement without the paralyzing prospect of replacing everything at once.

Ready to change up your approach to hourly worker recruitment? Subscribe to the HRchat Show for more insights, and visit HRG

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Shakil Butt never planned to leave his comfortable 20-year finance career for HR leadership. What began as a three-month interim assignment transformed into a passionate pursuit that would redefine his understanding of strategic people management and earn him recognition as one of the UK's most influential HR leaders.

Bringing his finance background to HR gave Shakil a unique advantage. "Every single decision I'd ever made as a finance person had a people implication," he reflects, highlighting the critical intersection between financial decisions and human capital. This perspective helps him bridge the persistent gap between HR's traditional focus on people and the data-driven approach that commands attention in the boardroom.

Shakil, a speaker at next month's DisruptHR Birmingham Summit, challenges HR professionals to move beyond trendy but superficial initiatives like "Fresh Fruit Fridays" by focusing on measurable impact. "What's the problem you're trying to fix? What's the opportunity you're trying to take advantage of?" Without answers to these fundamental questions, HR initiatives lack strategic value. His approach transforms HR from what he calls "the poor cousin to finance" into a vital strategic function with demonstrable business impact.

When discussing organizational culture and equity initiatives with HRchat show host Bill Banham, Shakil offers a critique of "performative EDI" – actions taken for show rather than substance. "Culture is exactly what you allow to happen in the absence of any real thought," he notes, emphasizing that meaningful cultural change requires intentional leadership rather than disconnected programs. True equity work means addressing systemic issues throughout the employee lifecycle with clear metrics and ownership, not simply creating employee resource groups or celebrating diversity events without purpose.

Drawing inspiration from his love of sci-fi and fantasy, Shakil envisions HR professionals as potential organizational heroes who have the courage to "do the right thing" even when difficult. His message resonates with HR practitioners seeking to elevate their impact: embrace data without losing humanity, lead with purpose rather than trends, and have the bravery to champion meaningful change.

Connect with Shakil on LinkedIn

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Kim Chaumillon believes HR leaders must champion AI adoption from the inside out. "HR goes first" isn't just her mantra—it's the foundation of effective organizational transformation. Drawing from 30 years of global HR experience, Kim reveals how she's reimagining traditional people practices through AI implementation at two different organizations where she serves as fractional Chief People Officer.

Kim's conversation with hosts Pauline James and David Creelman explores practical strategies for building AI fluency within HR teams, starting with curated use cases and ongoing experimentation. Kim distinguishes between leveraging existing solutions with embedded AI capabilities and developing bespoke applications—highlighting three key opportunities for custom solutions: automating repetitive tasks, creating disruptive capabilities, and developing "chief of staff" functionality that transforms how work gets managed.

What makes Kim's approach particularly effective is her focus on enablement rather than restriction. While addressing important governance and ethical considerations, she frames AI guidelines in terms of possibilities rather than limitations. This positive orientation accelerates adoption and fosters innovation while maintaining appropriate boundaries around confidential information and potential biases.

The discussion provides a compelling vision of AI as HR's historic opportunity. Just as finance led during the 2008 financial crisis and HR guided organizations through COVID-19, AI transformation offers HR leaders the chance to drive tremendous business value while fundamentally reimagining work. For those who have long sought "a seat at the table," AI implementation provides the perfect blend of business impact and people-centered innovation—so significant that Kim delayed her retirement to participate in this transformative period.

Ready to take your HR function from reactive to proactive? Connect with Kim on LinkedIn to continue the conversation about leading your organization's AI transformation journey.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The recruitment landscape is transforming at breakneck speed, with business models that once lasted decades now becoming obsolete in just a few years. How can talent leaders navigate this change while maintaining the essential human elements that technology can't replace?

Recruitment veteran and Disrupt Manchester speaker Ian Knowlson draws on his 40+ years of experience to illuminate the path forward in this compelling conversation. Having established and scaled recruitment operations across Europe and led public sector initiatives that grew from 2% to 52% of Hays IT's turnover in just four years, Ian brings practical wisdom to the AI revolution.

"AI will not replace people," Ian asserts with conviction. "What will happen is AI with people - augmented AI - will replace those recruiters who aren't using AI." This distinction is crucial. While automation streamlines processes, the uniquely human capabilities of empathy, emotional intelligence, and contextual reasoning remain irreplaceable. When a candidate inexplicably declines an apparently perfect offer or a client has complex talent challenges requiring creative solutions, artificial intelligence alone cannot navigate these nuanced waters.

The conversation with host, Bill Banham explores VUCA leadership principles (Vision, Understanding, Clarity, Agility) that leaders need to master, plus the critical fifth element for our times: Emotional Intelligence. As jobs undergo "fractionalization"—being deconstructed and redesigned with AI integration—recruiters must shift from being aggressive hunters to relationship builders who can identify candidates with transferable skills for emerging roles.

For Gen Z candidates seeking authentic connections rather than hard sells, this evolution in recruitment approaches couldn't be more timely. Whether you're a talent acquisition leader, recruitment professional, or business executive navigating workforce transformation, this episode provides both strategic vision and practical insights for thriving in an AI-augmented future.

Connect with Ian on LinkedIn to continue the conversation about recruitment's exciting evolution in the age of AI.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What makes a leader truly memorable? According to Bobby Umar, one of Inc Magazine's top 100 leadership speakers globally, it's the courage to tell authentic stories that showcase vulnerability and build genuine human connections.

Bobby joins the HRchat Show to share his expertise on storytelling as a leadership superpower that transforms personal brands and organizational cultures. Drawing from his experience delivering thousands of keynotes across four continents and as a five-times TEDx speaker, Bobby reveals why so many leaders remain trapped in outdated communication approaches that limit their impact.

"There are lost, stuck or unfulfilled leaders everywhere," Bobby explains, highlighting his mission to help professionals escape career stagnation. The conversation explores the striking disconnect between what we know about effective communication and what leaders actually practice – while LinkedIn boasts over a billion users, only 7-8% actively create content, with an even smaller fraction sharing vulnerable stories that truly connect.

The episode dives deep into practical strategies for optimizing your digital presence, from crafting a compelling LinkedIn profile to navigating content creation across multiple platforms. Bobby offers his 80/20 rule for balancing professional expertise with personal authenticity, while providing tactical advice for handling online trolls and leveraging feedback to continuously improve your messaging.

Perhaps most valuable is Bobby's insider perspective on why TEDx talks represent the ultimate thought leadership opportunity. With just 20-30 hours of preparation spanning 3-6 months, a well-crafted TEDx talk can amplify your professional brand more effectively than strategies requiring significantly more time and resources.

Whether you're an HR professional looking to elevate your personal brand, a leader seeking to communicate more authentically, or simply someone who wants to create more meaningful connections in your professional life, this conversation offers invaluable insights into the transformative power of storytelling. Follow Bobby on LinkedIn to learn more about his speaking engagements, TEDx coaching, and personal branding support.

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Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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