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Melanie Purdey is an experienced CEO with extensive experience across the financial services industry. She is presently Head of Governance at Compliance Refinery, and (among other things) helps principals of financial advice businesses understand good business governance through training, sitting on advisory boards, and compliance reviews.
Mark Banicevich asks Melanie about governance for small businesses, including why it is important, and how it differs from corporate governance. They discuss training and director obligations, and talk about the value of seeking independent feedback, particularly for businesses with a sole owner/director.
#governance #governancebites

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Don Allerston is an experienced executive manager with a strong background in life insurance from New Zealand and the United Kingdom. He is particularly focused on the customer experience, marketing and strategy.
Mark Banicevich asks Don about the tension between governance and innovation - particularly the need for businesses to innovate to remain relevant, while boards of directors are incentivised to be conservative (particularly through their legal liabilty). Mark and Don discuss incrementalism versus innovation, short-term versus long-term thinking, and many other areas related to innovation and governance.
#governance #governancebites

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Kendall Flutey is founder and Co-Chief Executive of the amazing social purpose business Banqer (banqer.co), which teaches financial literacy by running classrooms as virtual economies. Kendall was Young New Zealander of the Year in 2019, and she now sits on boards including the Financial Markets Authority and the Insurance & Financial Services Ombudsman.
Mark Banicevich asks Kendall about her experiences being inducted onto Boards of Directors, and some of the things she's learned during her journey. He asks about advice she's received, and lessons she's learned from being a Chief Executive and a Director simultaneously. Mark and Kendall also discuss governance and the role of the board compared to the role of the CEO, not-for-profit and for-profit governance, and governance overseas.
#governance #governancebites