Hoe is het om ambulanceverpleegkundige te zijn? In deze aflevering van de @ICT&health Podcast spreekt Lucien Engelen met ambulanceverpleegkundige John Joosten over de realiteit achter de sirenes. Van indrukwekkende patiëntcasussen en moeilijke beslissingen tot de kracht van sociale media, technologie en de toekomst van de ambulancezorg.

John deelt openhartig waarom hij begon met het schrijven van blogs over zijn werk, hoe hij duizenden zorgprofessionals en studenten inspireert via LinkedIn en Instagram, en waarom transparantie, reflectie en ervaring essentieel zijn in de acute zorg.

Wil je niks missen van ICT&health en toegang krijgen tot alle premium artikelen? Kies het lidmaatschap dat past bij je rol of organisatie en blijf op de hoogte van de ontwikkelingen die de toekomst van de gezondheidszorg bepalen. Lid worden: https://bit.ly/lidwordenicthealth

Tijdens een studiereis met een groep Belgische ziekenhuis IT specialisten naar Dubai, had ik meerder conversaties met Jo vander Schueren, de CEO van Jarviss.

Een van die gesprekken ging over de uitdagingen in dit tijdperken AI, worden de dreigingen groter, of -met hulp er van- beter ? We deden dit dunnetjes over eenmaal terug in eigen land.

Jarviss is een bedrijf wat veel zorgorganisaties in België helpt, en nu ook in Nederland actief is, die ik op hun verzoek ondersteun de zorgmarkt nog beter te begrijpen.

Nurses : notes in your pocket, trailing messages & colleagues, a thousand tasks to fill and three phones in your scrubs. Sounds familiar èh.With the ever-increasing number of programs, screens and systems handling during shifts did not get easier, there are growing places to interact with and find info. In my travel and speaking activities I came across a program of Microsoft with a name that (growing up in acute healthcare) caught my attention, #MSFrontline which kind of promised a solution for just that. Never heard about it and they explained it to me as kind of one place where it all comes together, pulling data from the different systems and giving you a multi-communications platform. Yeah, I know heard that one before... But in my work helping solve healthcare’s challenges, like clinicians getting more satisfaction out of their work, I thought it made sense to have a brief conversation over here about it. Particularly when they started to explain to me what they've done to other 'frontlines' like airlines.Join me for a brief 20-minute explanatory conversation during which I'm curious to hear from you if this is what we were waiting for, with Tulsi Keshkamat of Microsoft, not for a sales pitch! (Disclosure: they do compensate for my time.)

Myriam Fernández Martín, Healthcare lead AWS :

💙 I became a nurse to care for people. I moved to the cloud to make sure millions more could be cared for too.
That's the lens I carry with me. Every single day.
I sat down with Lucien Engelen and Jessica Workum on the ICT&health Global Podcast to explore a question that keeps me up at night:
How do we build resilience into healthcare without losing its soul?
Here's what I believe 👇
1️⃣ 🏥 The cloud isn't cold infrastructure, it's the backbone of healthcare systems that can bend without breaking
2️⃣ 🤖 AI doesn't replace the clinician's instinct, it sharpens it. Early detection. Pattern recognition. Precision that saves lives
3️⃣ 🌍 Europe is writing the next chapter leading with values, sovereignty, and innovation that puts patients first
4️⃣ 💙 Behind every data point is a heartbeat, a diagnosis, a family waiting, a life that matters. That's the compass
The question isn't if healthcare goes digital. It's whether we have the courage to make it human-first.
Because sooner or later, we all become patients. And when that moment comes, the system we built should be ready, resilient, compassionate, and worthy of trust.

We roepen vaak dat de zorg moet veranderen, maar in de praktijk blijven we vaak hangen in oude patronen. In de nieuwste ICT&health Podcast spreekt @Marjolein Heemels klare taal over de noodzakelijke transitie in de zorg.

Marjolein Heemels en Eugène Waterval vertellen over het magnetmodel: een accreditatieprogramma dat onderzoekt waarom verpleegkundigen in sommige ziekenhuizen blijven en in andere vertrekken. Het geheim zit in professionele autonomie, zeggenschap over praktijkhandelen en een cultuur waarin verpleegkundigen voorop staan bij zorginnovatie.

Breaking habits, not foundations. Jeroen Tas.

"Changing the healthcare sector is not a sprint, but a marathon against the current. In the latest podcast with Lucien Engelen for @ict & Health, Jeroen Tas shares how we can use AI for better patient outcomes and why we must dare to let go of control a little."

This is the first essay sharing my thoughts about the transformation needed around AI, and is at ground level, establishing the foundational principles and clarifying why healthcare must treat AI as infrastructure rather than as departmental software.
The second essay I'm developing will dive more deeply into the how-to, how we transition from operational implementation to strategic transformation, addressing the ecosystem approach that extends beyond individual organizations.
That second essay (probably in a series of 3-4) will also explore a critical shift in perspective: how we ourselves become an integral part of this infrastructure, rather than merely being passive users of it.
But first, let's take a clear-eyed look at what is happening now, at the current state of AI implementation in healthcare, why well-intentioned efforts are struggling, and what the actual barriers and opportunities are.

During the ⁠ICT&health World Conference⁠, ⁠Lucien Engelen⁠ sat down with Amber Vodegel. Why does the best tech talent end up at TikTok instead of healthcare? Amber sold her company to Philips and took a year off. But sitting still wasn’t an option. Inspired by Rutger Bregman’s ‘Moral Ambition’, she decided to put her talent where it truly matters. The result is 28X, a femtech app for cycle tracking that does everything differently. No subscription to log your own health, no data sales, no ads. Amber explains why venture capital is bad news for consumer health apps and how she’s building a model that puts the user first.

Recorded at the @ict&health world conference 2026 Maastricht.