Success doesn't happen in one big moment. It's built in the small decisions, the hard lessons, and the chapters you almost quit.

Chris and Chad are joined by Aaron Gainor to unpack the real turning points that shaped their businesses. From writing down bold revenue goals before they knew how to reach them, to surviving bad hires, sales struggles, and the weight of leadership, this episode dives into what actually changes a company's trajectory. It's not theory. It's lived experience from leaders who built, scaled, stumbled, and kept going.

If you're a home service leader navigating growth, culture shifts, or the pressure of scaling, this one will challenge you to look in the mirror, refine your vision, and lead with intention. Because the turning point isn't luck. It's ownership. 💥

Additional Resources:

Listen to To the Point, wherever you get your podcasts!

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Chad on LinkedIn

Chad Peterman | CEO | Author

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Key Takeaways:

• Vision must be written, shared, and reinforced daily
• Leadership failures often start in the mirror
• Sales teams need direction, coaching, and accountability
• Culture fit matters more as companies scale
• Growth requires personal development first

In this Around the CAMPFire episode, CAMP Digital CEO Katie Donovan sits down with VP of Marketing, US Dock & Door Michelle Fadeley to talk about something every HVAC, plumbing, electrical, and garage door business needs to nail: brand, trust, and hyperlocal marketing that actually drives calls.

The conversation digs into the "same day challenge" every home service leader feels: balancing low-interest, high-intent emergencies with long-term brand building. Michelle and Katie walk through practical ways small and midsize shops can lean into being local, family-owned, and community-rooted, without trying to be everywhere at once or wasting money on scattered marketing experiments.

Whether the goal is to grow from 1 to 3 trucks or from $3M to $5M, this episode gives HVAC, plumbing, and other trade leaders simple, high-impact actions to build brand equity, stand out in a crowded market, and support sales with smarter local marketing.

Additional Resources:

Michelle Fadeley on LinkedIn
Learn more about US Dock & Door
Connect with Katie Donovan on LinkedIn
Follow Camp Digital on LinkedIn
Learn more about Camp Digital

Key Takeaways:

• Start with "Who You Serve," not just who you are
• Own your hyperlocal story
• Market where your customers actually are
• Balance same day demand with long-term brand
• Fix the marketing "foundation" before adding more
• Ask directly for what is needed
• Longer decision funnels demand more touchpoints
• Commercial and residential share the same fundamentals

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Chad Peterman | CEO | Author

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Most HVAC, plumbing, and electrical companies obsess over bookings, average ticket, and close rate. Very few obsess over how people feel at work.

In this episode of Can't Stop the Growth, host Chad Peterman interviews Mark Mears, founder and Chief Growth Officer of LEAF Growth Ventures and author of Love at Work and The Purposeful Growth Revolution. Mark explains why "love" is not soft, why disengagement is costing companies trillions globally, and how leaders in the trades can turn culture from a buzzword into a competitive advantage.

Additional Resources:

Connect with Mark Mears on LinkedIn

Love @ Work Book

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Chad Peterman | CEO | Author

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Key Takeaways:

Mark breaks down his L.O.V.E. Leadership Model:

• Listen graciously to build trust
• Observe generously to show investment
• Value the whole person, not just the job title
• Empower teammates to grow into their full potential

Growth looks glamorous from the outside. Until the summer never comes.

Chad sits down with Stephanie Allen, co-founder of Airworks, to unpack what really happens when bold goals, big budgets, and leadership transitions collide with economic reality.

Stephanie shares the raw truth behind scaling from gut instinct to structured systems, why their first revenue backslide in 15 years forced personal reinvestment, and how nearly losing momentum strengthened both their business and marriage. From navigating husband and wife leadership dynamics to redefining accountability, Stephanie reveals how raising the floor, not just the ceiling, is the secret to sustainable growth.

They dive deep into EOS, the discomfort of holding people accountable, and why clarity is kindness. Stephanie also introduces her "AI barbell" philosophy, explaining how technology should strengthen human development, not replace it.

This conversation is for leaders who want real growth, not just bigger numbers. It is about systems, ownership, resilience, and the courage to evolve when the plan fails.

Additional Resources:

Connect with Stephanie on LinkedIn

Learn more about AirWorks

Learn more about Boxed for the Trades

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Chad Peterman | CEO | Author

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Key Takeaways:

• Raise your floor before chasing higher ceilings
• Clarity is kindness in leadership
• Accountability unlocks team potential
• AI should amplify humans, not replace them
• Systems create freedom, not restriction

Avoiding hard conversations does not protect the team. It quietly erodes culture until problems turn into full-blown crises.

In this Future Leaders session, Andrew Hasty uses vivid lessons from World War I to challenge passive leadership and comfort-zone management inside HVAC and home service businesses.

If the business sometimes feels like trench warfare, this conversation will help reset how to lead, coach, and "hold the line" for the team.

Want a place to work on this in real time with other home service leaders? Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network)

Additional Resources:

Subscribe to CSTG on YouTube!

Connect with Chad on LinkedIn

Chad Peterman | CEO | Author

Learn more about the Peterman Brothers

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Key Takeaways:

This episode is designed for HVAC, plumbing, electrical, and other trade leaders who want to:

• Address misalignment early instead of fighting cultural "world wars" later
• Update their leadership and training playbook as the company scales
• Hold high standards while still leading with empathy and humanity
• Become the steady presence their teams can borrow confidence from on chaotic days

What if one of the biggest legends in home services wasn't done yet?

In this episode of To The Point - Home Services Podcast, Chris sits down with Paul Kelly, the man who scaled Parker & Sons from $7M to $250M, to dig into why he's back in the game. From exotic dancing jokes to deep industry insights, this episode brings both laughs and leadership gold.

Paul unveils Raising GOATS, his exclusive new initiative to mentor the next generation of high-performing home service business owners. It's not a class. It's not just coaching. It's a full-on movement to cultivate the Greatest of All Time in HVAC, plumbing, and electrical. Chris and Paul explore what really sets GOATs apart: elite-level implementation, simplicity in strategy, and learning to think differently.

If you're leading a $3M+ business and hungry to scale, this episode might just change your mindset, and your trajectory.

Additional Resources:

Listen to To the Point, wherever you get your podcasts!

Learn more about To the Point and RYNO

Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network)

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Connect with Chris on LinkedIn

Chad on LinkedIn

Chad Peterman | CEO | Author

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Key Takeaways:

• Think differently to lead effectively and scale faster
• Simplicity is the ultimate strategy for implementation
• Surround yourself with GOATs to become one
• Great leadership starts with clarity and curiosity
• Implementation > Information. Do the work

Trades grow when leaders grow.

In this solo episode, Chad breaks down the real work of leadership in HVAC, plumbing, and electrical: sacrifice, habits, unseen effort, and passion. He shows how a leader's day-to-day routine quietly shapes technicians' income, families, and even Christmas mornings.

Hear how to trade busy work for high-impact work, build simple daily habits that move revenue and culture, and embrace the "unrequited work" no one sees, but everyone feels. Chad also shares why working hard is only the starting line, and how passion and belief separate an average shop from a market leader.

Perfect for owners, GMs, and service leaders who feel stuck in the grind and want a clear reset on what actually scales a team: https://cantstopthegrowth.com/the-arena

Additional Resources:

Subscribe to CSTG on YouTube!

Connect with Chad on LinkedIn

Chad Peterman | CEO | Author

Learn more about the Peterman Brothers

Follow PeopleForward Network on LinkedIn

Learn more about PeopleForward Network

Key Takeaways:

• Growth requires giving up comfort, control, and credit so the team can win.
• How a leader spends time tells the team what actually matters.
• Consistent coaching and follow-up beat annual goals and crossed fingers.
• The extra training, scripts, and process fixes quietly change families' lives.
• Deep belief in the mission helps teams push through broken systems and hard seasons.

Andrew Hasty, COO at Peterman Brothers, challenges HVAC, plumbing, and electrical leaders to stop using the word "premium" as a label and start treating it as a daily standard. If pricing, marketing, and wrapped trucks all scream premium, but leadership behavior, culture, and follow-through do not match, that is not just a soft issue. It is a full-blown business identity crisis.

Andrew reframes what "premium" actually means in a home service company: how your leaders talk, how they handle conflict, whether they walk past sloppy trucks, tolerate gossip, or avoid hard conversations. Listeners hear why inconsistency is expensive, why gossip is "fun" but toxic, and how every one-on-one conversation, Slack message, or branch visit becomes a brushstroke on the picture of the brand.

For owners, GMs, and managers in the trades, this episode is a direct call-out: premium cannot just be demanded from technicians in the field. Leadership must model the premium first in how standards are set, how wins are celebrated, how accountability is handled, and how people are cared for. Commit to consistent, above-the-line behavior, join The Arena now: https://cantstopthegrowth.com/

Additional Resources:
Learn more about the Peterman Brothers

Subscribe to CSTG on YouTube!

Connect with Chad on LinkedIn

Chad Peterman | CEO | Author

Follow PeopleForward Network on LinkedIn

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Key Takeaways:

• Premium is lived, not priced

  Your rates can be premium only if leadership behavior and culture feel premium to the team and the customer.

• Leaders set the true standard

  Trucks, installs, and communication all follow the level of ownership and consistency modeled by leaders.

• What you allow becomes normal

  Ignoring gossip, sloppiness, or excuses silently tells the team that mediocrity is acceptable.

• Gossip destroys a premium brand

  Gossip and blame culture erode trust, clarity, and the identity you are trying to build.

• Consistency makes excellence "boring."

  When coaching, standards, and follow-through are consistent, high performance becomes predictable instead of dramatic.