Missed calls, slow follow-ups, and messy data don’t just frustrate customers—they drain revenue. We sat down to map the places where sales really leak and shared how digital voice workers close those gaps with instant response, precise information, and seamless handoffs into your CRM. From the first ring to a booked appointment or signed contract, we walk through the systems that turn chaos at the front desk into consistent, measurable growth.

We start with the dental world—post-op calls, six-month reactivations, and overrun reception teams—because it’s full of friction points most practices can’t staff their way through. Then we zoom out to high-velocity verticals like legal, HVAC, and med spas, where speed-to-lead wins the deal and a missed call hands your customer to a competitor. You’ll hear how a seller replaced 12-hour dial days with a digital worker that books 30–40 meetings a week, why accuracy is the foundation of trust, and how language detection unlocks entire communities by switching between English, Spanish, and more on the fly.

This isn’t about chatbots for the sake of it. It’s about a done-for-you, tailored voice system that picks up every time, qualifies intelligently, triggers the right workflows, and creates clean records—so humans can focus on judgment, empathy, and closing. If you’ve wondered how to stop voicemails from killing conversion, how to automate 45-minute onboarding calls, or how to integrate tightly with a proprietary CRM, you’ll get a clear, practical playbook. Subscribe, share with a teammate who owns revenue, and leave a review to tell us where a digital voice worker could save your next deal.

A snow-blown driveway, a paper bag full of cash, and a relentless urge to fix real problems—that’s where Jimmy Ralph’s journey begins. We meet at the Ritz-Carlton in Las Colinas to trace how those early instincts grew into SalesMakers, the EPM operating model, and a 200-store rollup built through 40 acquisitions. Jimmy details the moments that forged his operating edge: staffing and training 4,000 people in weeks during the RadioShack–Sprint transition, advising global brands like Microsoft and Duracell, and then flipping the script to own the outcomes. EPM emerges as the quiet hero—centralized coaching, real-time QA, and layered visibility that let a dozen leaders drive performance across hundreds of reps long before Zoom was the norm.

We also talk about the messy truth of growth: the churn cycles of enterprise contracts when CFOs target the most visible cost line, the hidden liabilities you discover post-close, and the disciplines that keep a rollup from unraveling—capital literacy, unit economics, inventory control, and bulletproof training. That’s exactly why Jimmy’s now at the helm of Board of Advisors. Operators build different kinds of rooms. With BA’s member-first culture, a leadership team focused on rails for scale, and no external investors setting the tempo, we can grow where quality grows—expanding satellite events in LA, New York, Long Island, and Jacksonville while keeping the flagship gatherings deep and useful.

If you’re an entrepreneur who values real operating insight—how to turn visibility into accountability, convert systems into leverage, and translate outcomes into a story a CFO respects—you’ll feel at home here. We map the road from scrappy side hustles to scalable platforms and show how a curated network of practitioners becomes your fastest path to better finance, better deals, and better execution. Subscribe, share this with a founder who needs operator-grade advice, and leave a review with the toughest growth challenge on your mind—we’ll bring the right people to the table.

Menopause isn’t a footnote in women’s health—it’s a turning point that shapes brain, heart, and bone outcomes for decades. We sit down with Dr. Betty Murray to unpack why 87% of women face significant symptoms for an average of eight years, how a single misread study sidelined hormone therapy for a generation, and what it takes to move from guesswork to guardrails using bioidentical hormones, labs, and wearable data. The conversation is candid, data-rich, and focused on practical change: restoring sleep, improving mood and cognition, reducing fracture risk, and protecting long-term vitality with individualized care.

We walk through the vision for Minerva, a women’s health platform that unifies symptom tracking, lab ordering, and device data into one simple workflow—then adds telemedicine and a dosing framework built on twenty years of clinical experience. Instead of chasing hot flashes alone, the approach targets protective benefits, recognizing that many women are underdosed for the brain, heart, and bones even when night sweats fade. We also talk timing, delivery routes, and hormone metabolism—why personalized pathways matter if you want real outcomes, not just temporary relief.

There’s a hard look at insurance gaps and the long shadow of research that excluded women for far too long. With 57,000 survey responses and a rapidly growing community, the team is building a flywheel for discovery—turning real-world care into better evidence for PMDD, PCOS, autoimmunity, osteoporosis, and cognitive health. If you care about smarter menopause care, tech that actually simplifies life, and a future where women aren’t left out of the data, this conversation is for you.

If this resonates, follow along, share the episode with someone who needs it, and leave a quick review so more women can find it. Your feedback helps shape what we build next.

What if you stopped chasing and started attracting? We sat down in Dallas with patent attorney Rich Goldstein to unpack how alignment shows up in real life—through repeated serendipity, honest conversations, and clean boundaries—and how those same principles shape smarter sales, stronger teams, and sharper IP strategy.

We start with the power of social audio and why conversation beats clout. Rich explains how he filters out the “know-it-alls” by using earned follow-up and integrity as screens, then flips the sales script from endless chasing to an attraction model built on clarity and next steps people actually want. From there, we get tactical about decision-making and leverage: why decisive buyers are easier to serve, how done-for-you services unlock momentum, and where delegation turns attention into an unfair advantage. Rich shares the inner workings of his team—long-tenured admins with complementary strengths—and how to build capacity with systems, contracted experts, and role design that keeps him focused on diagnosis and direction rather than getting stuck in the weeds.

The back half dives into intellectual property with plain-English clarity. You’ll hear when a patent makes sense, when a trademark is the better moat, and why you can’t copyright an idea or patent a name. Rich breaks down why initial rejections are normal, how strategic prosecution converts “no” into “yes,” and how a strong patent portfolio can materially lift a company’s 409A valuation. We even touch ethics around taking equity and why aligned incentives matter for trustworthy counsel. Whether you’re scaling a product, refining your client pipeline, or trying to decide between filing a provisional or building brand equity, this conversation gives you practical filters and language you can use today. If you are looking to understand the do's and dont's of patent law as an entrepreneur, this is the podcast for you!

If this resonated, follow the show, share it with a founder who needs stronger filters, or more information and leave a review with your biggest takeaway. Want more from Rich?

Visit goldsteinpatentlaw.com

A good life can look perfect from the outside and feel wrong on the inside. That’s where our guest, Marjah Simon, found herself—decorated service in two branches of the U.S. military, a prestigious legal role in Europe, the corner office, the status—and a soul-deep sense that she was built for something different. What followed was a five-year wrestle with fear and loyalty, a decision to walk away, and a leap into faith-fueled entrepreneurship that turned her pain into purpose and her words into impact. Learn more about Marjah's mission to live her next life now.

We unpack how service became Marjah’s throughline—from asking “How can I help?” after 9/11 to giving the voiceless a voice as an attorney, and ultimately to founding Author Writers Academy. She breaks down the four types of courage—mental, physical, emotional, and spiritual—and adds a fifth most people miss: communal courage. When you’re surrounded by a high-standard community, you move faster and braver. We talk about daily gratitude after profound loss, the practice of reflection as a lever for elevation, and how to hear life’s “taps” before the Mac truck arrives. Faith is not a slogan here; it’s an operating system that guides every pivot.

Marjah shares how her team helps entrepreneurs go from idea to bestselling book in 90 days, then pushes further with a done-for-you model to sell 1,000 copies in 90 days—because impact happens when books reach real readers. We explore author authority, legacy building, and why protecting your dreams from casual doubters matters. She also gets candid about creating space for aligned love by delegating more, speaking on more stages, and holding standards that invite the right partner to co-create a life of mission and momentum.

If you’re feeling the nudge to change—career, business, or relationships—this conversation offers a blueprint: tighten your circle, raise your standards, trust your calling, and act before the pressure mounts. Subscribe, share this episode with someone who needs courage today, and leave a review to help more people find these stories. Your next life starts now—what tap are you answering?

If you’ve ever tried to price a custom home and felt stuck in a loop—needing a plan to get a price but needing a price to shape the plan—you’re not alone. We unpack that tension and share a practical path that moves you from vague ballparks to line-item clarity without getting burned by hidden assumptions or wishful thinking.

We start by mapping where uncertainty hides: unrealistic square-foot targets, overlooked site prep, and the quiet compromises buried behind the walls. From allowances that make bids look “pretty” to structural and mechanical choices that define long-term comfort and durability, we lay out how early decisions ripple through your budget. Then we compare the big three contract models—flat price, cost-plus percentage, and cost-plus flat fee—explaining how each handles risk, transparency, and incentives when changes and unknowns show up.

From there, we outline a progressive estimating workflow that keeps you out of trouble: fast feasibility checks to set expectations, schematic-level estimates with honest allowances, and a fully bid hard estimate that includes suppliers, trades, insurance, and even site services. Along the way, we dig into change management—how to document scope, manage upgrades, and avoid “mystery increases”—and why aligned incentives and open-book communication reduce stress for everyone.

If you want fewer surprises and a home that matches your vision without budget whiplash, this conversation gives you the tools and language to ask sharper questions, choose the right pricing model, and build with confidence. If this helped, follow the show, share it with a friend planning a build, and leave a quick review so others can find it too.

What if every call was answered, every time—and the voice on the other end never got tired, forgot to follow up, or placed you in a phone tree? That’s the world Mike Weiss is building with Voice ROI, a voice-first AI that turns missed calls and slow response times into booked appointments, live transfers, and real revenue.

We dig into why small businesses have been stuck operating at the speed of typing and bound by human capacity. Mike breaks down the core friction points—missed spikes in call volume, nights and weekends without coverage, and the ad spend that drives calls no one picks up—and shows how intelligent voice agents remove those bottlenecks. With natural conversation, sub-second latency, and a living knowledge base, one digital agent can handle hundreds of simultaneous calls while staying focused on a single outcome: schedule the right person, qualify the right lead, or route with full context. It’s not a gimmick; it’s a new operating system for inbound demand.

You’ll hear field-tested examples from dental practices, HVAC and plumbing shops, and legal teams where urgency and trust are everything. We talk speed-to-lead, why the first responder usually wins, and how customer expectations have outpaced old phone trees and offshore call centers. Mike also shares the partnerships powering growth—industry veterans, product builders, and strategic advisors—and the feedback loop that improves performance with every red, yellow, or green call review. The result is a measurable lift in revenue, lower labor costs, and more time for teams to tackle the work only humans should do.

Ready to see how Voice AI fits your workflow? Subscribe, share this episode with a business owner who lives by the phone, and leave a review with the one process you’d hand to a digital voice first. Want a deeper dive or a free consultation? Visit VoiceROI.com or connect with Mike on LinkedIn.

What if the most transformative workout you ever did wasn’t for your abs, but for your frequency? Jessica sits down with Equinox cofounder Lavinia Errico to unpack the story behind JoyLift—a movement and community built to trade body punishment for inner vitality, real connection, and sustainable confidence. From Friday-night rehearsals as a teen to a career at the heart of fitness, Lavinia followed a single thread: joy through movement and belonging. Then life hit hard. After a season of despair that money and biohacks couldn’t fix, a clear word arrived—move—and she rebuilt from the inside out with breathwork, spinal patterns, visualization, and service.

We explore why so many of us enter the gym carrying shame and comparison, and how a simple gratitude practice can raise our baseline: thanking the heart, smiling into our cells, and shifting attention toward what’s alive and working. Lavinia breaks down JoyLift’s four pillars—movement that integrates qigong, lymphatic flow, and neuromuscular efficiency; education spanning spiritual, emotional, sexual, and financial health with trusted experts; women’s circles where masks come off and voice returns; and retreats that weave everything into real community. Along the way, she shares the Release–Reclaim–Rise framework to rebuild resilience: let go of stagnation, reclaim your birthright to strength and joy, and rise with habits that hold when life gets messy.

If you’re tired of chasing “anti-aging,” consider Lavinia’s reframe: youthing. Move to celebrate the body you have, not the one an algorithm sells. Learn from mentors you can trust instead of Dr. TikTok. Sit in a circle that sees the real you. Then carry that lift into your family, your work, and your neighborhood. Ready to feel lighter from the inside out? Subscribe, share this episode with someone who needs a lift, and leave a review with the pillar you’re starting with today.