What happens when an Occupational Therapist identifies a problem in daily workflow and creates a solution that has the potential to change how therapy is delivered?

In this rerun episode, Laura Simmons, Occupational Therapist, founder and CEO of Theratrak, explored how technology can help bridge the gap between therapy sessions while supporting clinicians, families and clients.

What began as a simple way to share therapy activities with families has evolved into a platform designed to make therapy more accessible, engaging and connected. Laura shared the journey behind Theratrak, the role of gamification and collaboration in therapy, and how technology can help clinicians create more sustainable ways of delivering care.

Topics covered include:

• Making therapy more engaging – How gamification and interactive tools can help clients stay motivated and engaged with therapy between sessions.
• Connecting families and clinicians – How real-time communication and journaling can give families a greater role in the therapy process while helping clinicians stay informed.
• Breaking down barriers to access – Exploring how technology can support therapy beyond the clinic and create greater accessibility for clients and families.
• Building sustainable therapy models – How Allied Health businesses can use technology to reduce administrative pressure, support their teams and extend their impact.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

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More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

When is the right time to let go?

Beth Dermer is an occupational therapist and founder of DOTS Allied Health. She also built and scaled Squish Kids Occupational Therapy, a business she recently sold after pouring into it for 15 years.

In this episode, Cathy and Beth unpack the realities behind that journey. From learning how to delegate and building systems that work without you, to finding the right people and navigating the surprisingly demanding process of selling a business.

But the conversation goes well beyond business mechanics.

Beth shares her deep commitment to clinical supervision, supporting new and recent graduates and protecting the joy of the profession. She reflects on the increasing commercialisation of Allied Health, workforce burnout and why business owners need to keep people and quality service at the centre of what they build. Beth talks candidly about the strange process of stepping away, recognising the impact made along the way and turning her attention to what comes next.

Topics covered on people-first leadership, business transition and workforce sustainability:

• People-first leadership
• The strongest Allied Health businesses start with the right people, meaningful work, and a team that genuinely enjoys being there.
• Building a business that works without you
• The systems, delegation and people management lessons Beth learned while growing two businesses, plus what surprised her about preparing and selling Squish Kids.
• Protecting the Allied Health workforce
• Beth shares her concerns about burnout, high KPIs and commercialisation, and why quality supervision and support will be critical as the sector continues to change.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join us as a podcast guest by emailing podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Waiting for certainty is not a business strategy.

In this fireside chat, Cathy Love and Layland Webb unpack why being change ready is becoming non-negotiable for Allied Health business owners.

With NDIS, Thriving Kids and aged care reforms reshaping the sector, change is not limited to the big external shifts. Markets change. Clients change. Teams change. Systems change. And businesses need to keep moving with them.

Cathy and Layland explore how to make intentional change part of business as usual, without exhausting yourself or your team. They discuss assessing downstream impacts, communicating the why, building team buy-in and using change champions to help new ways of working actually stick.

Because staying still is not really standing still. As Layland puts it, stagnation can quickly become a slow downward drift.

Topics covered on change readiness, team buy-in and business adaptability:

• Change readiness: Build the muscle before you need it

Why business owners need to become more comfortable with change, continuous improvement and making decisions before every detail of the future is known.

• Team buy-in: Communicate change so it weaves into your culture

Clear communication, thoughtful planning and the right change champions can reduce resistance and make change part of your business culture.

• Business adaptability: Think like a director, not just a clinician
• Why owners need protected time to work on and beyond the business, understand what is changing around them and make decisions based on what the business needs next.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join us in The Opportunity Pathway Masterclass

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Kate McMahon has built Kids and Co.Lab with intention from day one. As an occupational therapist, clinical supervisor and passionate inclusion advocate, Kate has created a business designed around excellent service, family life and the freedom to keep improving how things are done.

In this episode, Kate joins Cathy to unpack how values show up in position descriptions, team conversations and service delivery, why she prioritised systems early, and how those systems helped the business continue through maternity leave.

They also explore Kate’s approach to diverse revenue streams, from NDIS and private services to clinical supervision, training and specialist work, all while staying firmly connected to her niche expertise.

And with Thriving Kids ahead, Kate shares a thoughtful perspective on inclusion, collaboration and the opportunities that may emerge as the sector changes.

Topics covered on grounded values, smart systems and intentional growth:

• Know your why
• Listen to how Kate embeds values into team systems, one-on-ones, service delivery and everyday behaviours rather than leaving them sitting on the website.
• Systems that create freedom
• Why building repeatable systems early helped Kate create team autonomy, step away for maternity leave and build a business that works around family life.
• Diversifying without losing your niche

How Kids and Co.Lab has expanded into supervision, training and other revenue streams by leveraging specialist expertise rather than simply adding more services.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join us for The Opportunity Pathway Masterclass on 25th August

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Layland Webb and Cathy Love get candid and unfiltered about revenue diversification for Allied Health businesses. They discuss the looming impact of the Thriving Kids transition and ongoing NDIS pricing pressures, warning that a significant share of Allied Health providers could be out of business within 12–18 months if they don’t start planning now. Rather than sugarcoating the risks, they lay out why “wait and see” isn’t a strategy, and how business owners can start identifying real opportunities hiding in plain sight within their own teams and services.

This episode explores how Allied Health businesses can move beyond selling therapy by the minute, uncover the capability already sitting within their teams and build revenue streams that are stronger, broader and less dependent on a single funding source.

Topics covered on revenue diversification, mindset shifts, and strategic action:

• Revenue diversification: Where will your income come from?
• Assess how reliant your business is on current funding pathways and consider what would happen if referrals, plans or margins gradually declined.
• Building beyond therapy and traditional service models
• Look past discipline labels to identify the knowledge, skills and problem-solving capability that could be repackaged for new audiences and markets.
• Taking action before certainty arrives

Explore why business owners need to challenge assumptions, plan for different scenarios and begin implementing rather than waiting for every reform detail.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Upcoming Masterclass – The Opportunity Pathway. Register today.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Growing a business often requires growing into a new version of yourself.

In this episode, Cathy speaks with Occupational Therapist and Owner, Jessie Ellis about the shift from clinician to director, leader and future-focused Allied Health Business Owner. Jessie shares how Skye Therapy evolved from a small experiment into a growing paediatric Allied Health business, including the bold move from a home studio into a clinic designed with room to expand.

They explore the decision to niche around children’s attention, how that clarity now guides the business and why niching began to feel less risky than remaining broad. Jessie also reflects on strengthening systems, leading through unexpected team changes, preparing the business for maternity leave and building foundations that can support sustainable growth.

Topics covered on business owner identity, niche strategy and leading growth:

• Business owner identity: Becoming intentional about who you are as a leader

Jessie reflects on moving beyond her clinician identity and consciously growing into her role as a director, people leader and business owner.

• Niche strategy: Creating clarity around what the business does best
• Explore why Sky Therapy chose to focus on children’s attention and how that niche is shaping its services, marketing, partnerships and business planning.
• Leading growth: Building foundations with room to grow

Jessie shares the strategic decisions behind the new clinic, stronger systems and future service models that extend beyond traditional one-to-one therapy.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Financial governance is not reserved for large organisations. It starts with knowing your numbers, planning for uncertainty and building habits that support better decisions.

In this episode, Cathy Love and Layland Webb unpack the practical difference between a budget and a forecast, and explain why uncertainty is a reason to scenario plan rather than delay it. They also challenge the industry’s narrow focus on billable KPIs and explore how lead indicators can create better performance, accountability and support for employees.

The episode closes with a listener question about turning an informal business relationship into a clear commercial partnership.

Topics covered on financial governance, forecasting and meaningful KPIs:

• Financial governance through uncertainty: Why NDIS reform, Thriving Kids, cancellations and workforce changes should be built into different financial scenarios.
• Budgeting and forecasting: How a budget sets the destination while regular forecasting helps business owners respond to what is actually happening.
• KPIs beyond billables: The difference between lead and lag KPIs, and why behaviour, client satisfaction and employee satisfaction also matter.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join the Thriving Providers: The S.E.C.U.R.E. Game Plan Masterclass

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Kate Broderick is the Founding Director of Spot Therapy Hub, founder of Neuroway, and a dual-qualified occupational therapist and speech pathologist.

Kate joins Cathy to discuss growing a three-site Allied Health business while keeping neurodiversity-affirming values and trauma-informed care at its core. She shares why values must be supported by strong operations, commercial awareness and an aligned leadership team.

They also explore accessible parent education, the uncertainty surrounding Thriving Kids and the growing need for Allied Health professionals to advocate for their clients, businesses and profession.

Topics covered on values-led leadership, inclusive services and Allied Health advocacy:

• Values-led business sustainability – Why purpose and passion must be backed by strong governance, systems and commercial discipline.
• Neurodiversity-affirming services – How Kate’s clinical, parenting and lived experience shaped Spot Therapy Hub, Neuroway and her wider community work.
• Thriving Kids and advocacy – The potential role of parent coaching, concerns about access to quality support and why Allied Health professionals need to speak up together.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join us for our upcoming Masterclass – Thriving Providers: The S.E.C.U.R.E. Game Plan

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.