Financial governance is not reserved for large organisations. It starts with knowing your numbers, planning for uncertainty and building habits that support better decisions.

In this episode, Cathy Love and Layland Webb unpack the practical difference between a budget and a forecast, and explain why uncertainty is a reason to scenario plan rather than delay it. They also challenge the industry’s narrow focus on billable KPIs and explore how lead indicators can create better performance, accountability and support for employees.

The episode closes with a listener question about turning an informal business relationship into a clear commercial partnership.

Topics covered on financial governance, forecasting and meaningful KPIs:

• Financial governance through uncertainty: Why NDIS reform, Thriving Kids, cancellations and workforce changes should be built into different financial scenarios.
• Budgeting and forecasting: How a budget sets the destination while regular forecasting helps business owners respond to what is actually happening.
• KPIs beyond billables: The difference between lead and lag KPIs, and why behaviour, client satisfaction and employee satisfaction also matter.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join the Thriving Providers: The S.E.C.U.R.E. Game Plan Masterclass

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Kate Broderick is the Founding Director of Spot Therapy Hub, founder of Neuroway, and a dual-qualified occupational therapist and speech pathologist.

Kate joins Cathy to discuss growing a three-site Allied Health business while keeping neurodiversity-affirming values and trauma-informed care at its core. She shares why values must be supported by strong operations, commercial awareness and an aligned leadership team.

They also explore accessible parent education, the uncertainty surrounding Thriving Kids and the growing need for Allied Health professionals to advocate for their clients, businesses and profession.

Topics covered on values-led leadership, inclusive services and Allied Health advocacy:

• Values-led business sustainability – Why purpose and passion must be backed by strong governance, systems and commercial discipline.
• Neurodiversity-affirming services – How Kate’s clinical, parenting and lived experience shaped Spot Therapy Hub, Neuroway and her wider community work.
• Thriving Kids and advocacy – The potential role of parent coaching, concerns about access to quality support and why Allied Health professionals need to speak up together.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join us for our upcoming Masterclass – Thriving Providers: The S.E.C.U.R.E. Game Plan

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for an insightful conversation about one of the most challenging topics for Allied Health Business Owners: making confident decisions about pay rises. Rather than relying on industry norms or blanket annual increases, Cathy and Layland explore why salary decisions should be guided by business performance, financial capacity, and individual contribution.

Together, they unpack how to move beyond a one-size-fits-all approach to salary reviews, offering valuable perspectives on balancing fairness, rewarding performance, and protecting the long-term sustainability of your business.

Topics Covered

• Salary Reviews – Why annual pay rises shouldn’t be automatic and how to approach them strategically.
• Business Sustainability – Understanding what your business can realistically afford before making remuneration decisions.
• Performance-Based Pay – Recognising and rewarding high performers without treating every employee the same.
• Financial Planning – Using data, forecasting, and business metrics to make confident pay decisions.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love speaks with Rebecca Lockyer, Occupational Therapist and founder of Little Therapies on the Sunshine Coast. Rebecca shares the story of growing her paediatric OT practice from a mobile start-up launched just three weeks before COVID into a clinic-based, multidisciplinary Allied Health team.

This conversation explores paediatric OT business growth, clinician-to-business-owner identity, team leadership, supervision, professional development, NDIS revenue diversification and the creation of Paediatric OT Conference Australia, also known as POTCA. Rebecca speaks honestly about the lessons learned through fast growth, business partnership, ethical profit, marketing confidence and building learning experiences that feel practical, playful and deeply connected to the Australian paediatric OT community.

Topics covered on paediatric OT business growth, revenue diversification and POTCA:

• Paediatric OT business growth – Rebecca shares how Little Therapies grew from a COVID-era mobile start-up into a clinic-based team, shaped by stronger systems, values and sustainable decisions.
• Revenue diversification – Rebecca explores expanding beyond NDIS therapy into supervision, professional development, educator talks and report support, while staying grounded in quality and purpose.
• The Paediatric Occupational Therapy Conference Australia (POTCA) – Rebecca explains the vision behind Paediatric OT Conference Australia and why she wanted to create a professional development experience that brings Australian paediatric OTs together through practical learning, community, playfulness and meaningful connection.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

This is a timely conversation about what the federal budget is signalling for Allied Health Business Owners.

This episode is a business conversation about what owners need to notice, question and prepare for as NDIS reform, Thriving Kids, tax changes, workforce movement and government decision-making continue to reshape the sector.

Cathy and Layland discuss why this season requires more than clinical quality and a strong reputation. Allied Health businesses now need sharper financial discipline, stronger governance, clearer operations, compliance readiness, workforce strategy and owner-level thinking.

Topics covered on budget signals, NDIS reform and business readiness:

• Budget signals – Layland explains why the federal budget does not give every answer, but it does show where government attention, pressure and future decisions may be heading.
• NDIS reform and Thriving Kids – Explore how reform, foundational supports and state-based procurement could reshape private Allied Health business models.
• Business structure and financial discipline – The episode looks at tax changes, succession planning, workforce movement, governance, operations and why owners need to think beyond day-to-day clinical delivery.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, we welcome back Occupational Therapist, Allied Health Business Owner and Founder of the OT Lifestyle Movement, Rhiannon Crispe.

Lovely Rhiannon shares the story behind the Burn In Model, a contemporary framework created to help clinicians, teams and everyday humans understand what fuels their inner fire, what dims it, and what boundaries are needed to protect it.

This conversation moves through burnout, compassion fatigue, toxic systems, professional identity, creativity, parenting, business ownership and the deep need for occupational alignment in a sector experiencing enormous change.

Topics covered on burnout, the Burn In Model, and boundaries:

• Burnout beyond the individual – Rhiannon explores burnout as more than personal stress, unpacking the role of systems, workload, environment and emotional load in Allied Health.
• The Burn In Model – A practical and visual framework for understanding what fuels our inner flame, what dims it, and what helps clinicians stay connected to meaningful work.
• Boundaries and occupational alignment – A grounded conversation about protecting energy, rebuilding boundaries and staying aligned with work, life and values during sector change.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode of Allied Health Business Brilliance, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for a timely conversation recorded during a significant week of sector change, policy discussion and budget anticipation.

Cathy and Layland unpack the early signals emerging from the New South Wales procurement model, the likely implications for Thriving Kids, and what Allied Health Business Owners need to be thinking about now.

This conversation goes beyond clinical service delivery. It looks at governance, evidence, risk exposure, diversification, subcontracting opportunities, government expectations, and the growing need for Allied Health businesses to operate with stronger commercial sophistication.

For business owners watching NDIS reform, Thriving Kids, state budgets and procurement decisions unfold, this episode is a clear reminder: waiting quietly is not a strategy.

Topics covered on clinical governance, business exposure, and diversification of Allied Health business:

• Governance is non-negotiable – Allied Health businesses need clear structures, reporting, evidence and risk management to be taken seriously in future contracting environments.
• Knowing your business risk exposure – why owners need to understand their revenue, referral, workforce and service model risks before reform impacts land.
• Diversification requires strategic business mindset – Explore future opportunities across schools, government, NGOs, subcontracting and existing business IP beyond direct clinical delivery.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode of Allied Health Business Brilliance, Cathy Love speaks with Michelle Oliver from Occupational Therapy Australia about the current pace of reform across the disability sector and what it means for OTs, Allied Health Business Owners, participants, children and families.

Michelle shares OT Australia’s response to the new NDIS bill, the concerns surrounding functional capacity assessments, the impact of capacity building reductions, and the broader campaign behind “No OTs, No NDIS.”

The conversation also explores Thriving Kids, state and territory procurement challenges, the need to include the existing private Allied Health workforce, and why advocacy needs to stay both loud and practical.

Topics covered on NDIS reform, Thriving Kids, and advocacy boldly for OTs across the nation:

• NDIS reform and functional capacity assessments
• Michelle explains OT Australia’s concerns around the new NDIS bill, proposed eligibility changes, functional capacity assessments and the need for qualified OTs to be involved in shaping assessment models.
• Thriving Kids, procurement and private practice risk
• The episode explores how Thriving Kids is shifting from national policy into state and territory implementation, with major concerns around procurement, workforce inclusion and the risk of excluding existing private providers.
• Advocacy, small business impact and the OT voice
• Michelle outlines the work OT Australia is doing through submissions, ministerial meetings, member activation, webinars, upcoming Private Practice Day and the “No OTs, No NDIS” campaign.

Resources Mentioned

• No OTs, No NDIS campaign

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.