Financial governance is not reserved for large organisations. It starts with knowing your numbers, planning for uncertainty and building habits that support better decisions.

In this episode, Cathy Love and Layland Webb unpack the practical difference between a budget and a forecast, and explain why uncertainty is a reason to scenario plan rather than delay it. They also challenge the industry’s narrow focus on billable KPIs and explore how lead indicators can create better performance, accountability and support for employees.

The episode closes with a listener question about turning an informal business relationship into a clear commercial partnership.

Topics covered on financial governance, forecasting and meaningful KPIs:

• Financial governance through uncertainty: Why NDIS reform, Thriving Kids, cancellations and workforce changes should be built into different financial scenarios.
• Budgeting and forecasting: How a budget sets the destination while regular forecasting helps business owners respond to what is actually happening.
• KPIs beyond billables: The difference between lead and lag KPIs, and why behaviour, client satisfaction and employee satisfaction also matter.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join the Thriving Providers: The S.E.C.U.R.E. Game Plan Masterclass

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Kate Broderick is the Founding Director of Spot Therapy Hub, founder of Neuroway, and a dual-qualified occupational therapist and speech pathologist.

Kate joins Cathy to discuss growing a three-site Allied Health business while keeping neurodiversity-affirming values and trauma-informed care at its core. She shares why values must be supported by strong operations, commercial awareness and an aligned leadership team.

They also explore accessible parent education, the uncertainty surrounding Thriving Kids and the growing need for Allied Health professionals to advocate for their clients, businesses and profession.

Topics covered on values-led leadership, inclusive services and Allied Health advocacy:

• Values-led business sustainability – Why purpose and passion must be backed by strong governance, systems and commercial discipline.
• Neurodiversity-affirming services – How Kate’s clinical, parenting and lived experience shaped Spot Therapy Hub, Neuroway and her wider community work.
• Thriving Kids and advocacy – The potential role of parent coaching, concerns about access to quality support and why Allied Health professionals need to speak up together.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join us for our upcoming Masterclass – Thriving Providers: The S.E.C.U.R.E. Game Plan

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for an insightful conversation about one of the most challenging topics for Allied Health Business Owners: making confident decisions about pay rises. Rather than relying on industry norms or blanket annual increases, Cathy and Layland explore why salary decisions should be guided by business performance, financial capacity, and individual contribution.

Together, they unpack how to move beyond a one-size-fits-all approach to salary reviews, offering valuable perspectives on balancing fairness, rewarding performance, and protecting the long-term sustainability of your business.

Topics Covered

• Salary Reviews – Why annual pay rises shouldn’t be automatic and how to approach them strategically.
• Business Sustainability – Understanding what your business can realistically afford before making remuneration decisions.
• Performance-Based Pay – Recognising and rewarding high performers without treating every employee the same.
• Financial Planning – Using data, forecasting, and business metrics to make confident pay decisions.

P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.

Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.