Learn how Docupace transformed from cloud-native platform to AI-powered wealth tech leader, leveraging AWS partnerships and customer obsession to accelerate growth.

Topics Include:

• Docupace Technologies has served wealth management firms for twenty years.
• Three SaaS product lines streamline advisor workflows and back offices.
• AI transforms both customer operations and Docupace's internal business practices.
• Trust between advisors and investors drives conservative technology adoption approach.
• Serving seven top-ten broker dealers demands careful data security strategies.
• AI shifts financial systems from deterministic certainty to probabilistic outcomes.
• Industry began AI adoption with simple meeting note-taking applications.
• Docupace's agentic AI framework enables safe, observable, orchestrated agent deployment.
• Multiple verification layers and human oversight ensure zero-error financial operations.
• Internal AI implementation required nine months navigating change management hurdles.
• Team curiosity and rapid experimentation matter more than traditional skill sets.
• AWS customer obsession and partnership programs dramatically accelerate business growth.

Participants:

• Michael Pinsker – Founder and President, Docupace Technologies

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Boomi CEO Steve Lucas reveals how to flip AI's 95% failure rate to your favour with practical integration strategies, real-world agent deployments, and an AWS partnership.

Topics Include:

• Boomi solves the forever problem of complexity across applications and systems
• Twenty-five thousand customers use Boomi to automate anything and connect everything
• Boomi moves more data per second than the entire Visa network
• AI agents now integrate systems through simple commands, no coding required
• Agentic platform built with AWS creates custom AI agents in real time
• Use cases include expense monitoring and heart defibrillator battery checks daily
• Automotive companies use AI agents to assess tariff risks across supply chains
• Hospitals deploy agents to detect patient falls and alert medical professionals immediately
• Control Tower co-innovated with AWS monitors and manages all AI agents centrally
• Deterministic processes like payroll shouldn't use AI, probabilistic challenges should
• Ninety-five percent of AI projects fail due to data access problems
• Agentic workshops help companies identify high-ROI opportunities and achieve AI success

Participants:

• Steve Lucas – Chairman & CEO, Boomi

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Fabric CTO Ankush Goyal reveals how AI Search is transforming commerce discovery and why merchants need AI agents to compete effectively.

Topics Include:

• Fabric builds AI agents for commerce, solving merchant visibility challenges
• Commerce shifting due to AI Search channels and smaller retail teams
• Product Agent monitors and improves product visibility across AI channels
• PetMeds uses Fabric to optimize AI Search and automate SKU onboarding
• Fabric evolved from commerce platform company to AI agent solutions
• Agentic and generative AI work together to optimize product catalogs
• Fabric uses AWS EKS, Bedrock, S3, and Nova models heavily
• AWS partnership connects Fabric with industry leaders and growth opportunities
• AWS services enable reliable, cost-effective, and performant enterprise AI agents
• Prototyping agents is easy, but enterprise-grade reliability is extremely challenging
• Four key learnings: workflow reliability, context engineering, cost effectiveness, feedback loops
• CTOs should define agent goals, guardrails, context, and evaluations early
• Long-running workflow durability and snapshots prevent costly repeated work failures
• Future innovations focus on specialized models, retrieval frameworks, automated evaluations
• Merchants can evaluate AI Search performance at fabric.inc or LinkedIn

Participants:

• Ankush Goyal – Chief Technology Officer, Fabric

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Abrigo's Chief Product Technology Officer reveals how they're leveling the playing field for 2,400 community banks using AWS-powered AI to compete with billion-dollar financial institutions.

Topics Include:

• Abrigo serves 2,400 community banks and credit unions across the US
• They provide risk management, fraud detection, and digital loan origination solutions
• Connect platform delivers data analytics for institutions with legacy systems
• Community banks need instant digital experiences to compete with fintech upstarts
• Customers expect Uber-like speed from application to cash within hours
• Three technology waves transformed finance: iPhone, cloud computing, then AI
• ChatGPT changed conversational experiences and knowledge search expectations in banking
• AI enables instant policy search for new employee onboarding needs
• Every minute saved from grunt work gets redeployed into customer relationships
• Simple borrower experiences work across all demographics from boomers to millennials
• Abrigo embraced agentic AI early using AWS Bedrock and Agent Core
• New guardrails and evaluations accelerate deterministic workflow reimagination with agents

Participants:

• Ravikumar Nemalikanti – Chief Product and Technology Officer, Abrigo

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Hear how Halo manages market disruption and technology innovation with their unique culture, helping them scale to be a leader in workflow automation software.

Topics Include:

• Halo serves 125,000 teams across 75 countries with enterprise ITSM solutions
• Paul Hamilton founded company 21 years ago as freelance IT consultant
• Built ticketing software to track their own freelance client work originally
• No marketing budget so mastered organic SEO without paid advertising spend
• Reached number one Google ranking globally for help desk software 2006
• Hired first employee in 2011 when co-founder wanted out
• AWS partnership began years ago recognizing trajectory not current snapshot size
• AWS team proactively delivered 20 percent infrastructure optimization cost savings recently
• Halo reducing prices using savings for customer value creation
• Hires graduates and trains them rather than poaching experienced enterprise talent
• Monday morning all-company meetings ensure transparency with minimal management hierarchy levels
• No traditional sales teams, culture emphasizes autonomy and employee ownership stakes
• Technology completely rebuilt 2017-2018 delivering deployments in one-third typical timeframes
• Total cost ownership 70 percent lower than competitors while winning tenders
• Vision transcends software through music festivals, documentaries pioneering fulfilling workplace culture

Participants:

• Paul Hamilton – CEO and Founder, Halo
• Alison Kay – Vice President / Managing Director, AWS UKI

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Neo4j's Ajay Singh discusses future shifts in AI and why knowledge graphs may be the missing layer in your Gen AI strategy.

Topics Include:

• Ajay Singh from Neo4j discusses graph intelligence platform serving 80+ Fortune 100 companies.
• Financial services firms use Neo4j knowledge graphs to detect fraud rings and accounts.
• IT companies build digital twins of infrastructure to analyze attack surfaces and vulnerabilities.
• Knowledge graphs provide richer context for Gen AI agents beyond what vector search offers.
• Gaming company achieved 10x faster insights and 92% reduction in analyst data gathering.
• Transportation company improved tariff code workflow from 50% abandonment to 95% completion rate.
• Neo4j has partnered with AWS since 2013, running on AWS infrastructure and Marketplace.
• Customers combine Neo4j with AWS Bedrock and SageMaker to build agentic AI applications.
• Neo4j evolved from late-stage AWS collaboration to early-stage joint customer solution development approach.
• Success requires business-first mindset over technology-first to avoid POCs that never reach production.
• Effective Gen AI needs semantic layers and knowledge graphs, not just throwing documents at LLMs.
• Future agents will tackle outcome-based objectives requiring explainability, security, and proper LLM operations.

Participants:

• Ajay Singh – Global Vice President, Neo4j

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Executives from March Networks explain how Amazon Bedrock transformed petabytes of surveillance video into economically viable solutions that unlock untapped business value.

Topics Include:

• March Networks CEO and CPO discuss video surveillance for enterprise banks and retailers globally
• Company serves 10,000 customers with 250,000 installations worldwide since 2003 from Ottawa headquarters
• Banking customer operates across 25 countries centralizing video operations on one standardized platform
• Single enterprise customer manages 65 petabytes of distributed data across March Networks recorders
• AWS partnership enables five-to-ten-year cloud transition starting with economical DeepGlacier storage solutions
• Amazon Bedrock powers AI Smart Search analyzing snapshots for searchable business intelligence insights
• Enterprise video data remains largely untapped for retail traffic patterns and operational efficiency
• One retailer processes three million daily POS transactions across 6,000 locations synchronized with video
• 2025 brought AI Smart Search launch enabling natural language queries across entire operations
• Cloud storage became economically viable using Glacier after traditional quotes reached millions annually
• Fraudsters exploit 90-180 day retention windows by waiting six months to file lawsuits
• 2026 vision emphasizes consultative selling for efficiency gains supported by strong AWS partnership

Participants:

• Peter Strom – President & Chief Executive Officer, March Networks
• Jeff Corrall – Chief Product Officer, March Networks

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Anthropic's Tobias Harrison Noonan shares the enterprise AI playbook: why coding leads to broader AI adoption, practical tips for getting started, and why you shouldn't wait for perfection.

Topics Include:

• Tobias from Anthropic's Applied AI team discusses enterprise AI adoption trends and insights.
• Anthropic founded four years ago balancing AI safety mission with world's most intelligent models.
• Remarkable velocity: Claude 3.7 and Claude Code both shipped just in 2025 alone.
• Three-layer partnership: foundation models, enterprise capabilities, and end-user platforms like Claude Code.
• Anthropic leads in agentic coding for eighteen months, now number one enterprise AI market share.
• Claude Opus 4.5 launched last week, again tops software engineering benchmark for complex tasks.
• Claude Code enables thirty-hour autonomous coding sessions, ships features five times faster than before.
• Next frontier expands beyond coding into data-heavy knowledge work like financial and legal analysis.
• AI adoption maturity curve: employee workflows, internal processes, core products, then AI-native products.
• Thomson Reuters started with Claude Code for development team doing code modernization and refactoring.
• They expanded to Claude.ai for sales, marketing, and finance teams after seeing tangible ROI.
• Built Claude into core products including co-counsel legal platform and fraud prevention systems strategically.
• Today Thomson Reuters has eight different product lines powered by Claude across their portfolio.
• AWS partnership offers safe, secure, scalable deployment from POC to production in existing environments.
• Don't wait for perfection: AI today is dumbest it'll ever be, start prototyping now.

Participants:

• Tobias Harrison-Noonan: Member of Technical Staff, Anthropic

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/