LaunchDarkly CPO Jonathan Nolen breaks down how teams can build, validate, and ship software at agent speed, without losing control.

Topics Include:

• Jonathan Nolen explains how LaunchDarkly helps 3,000 enterprises manage change.
• Target features down to individual users and toggle them without redeploying.
• Customers range from startups and government agencies to airlines and pizza delivery.
• Why LaunchDarkly sells cultural change, not just a developer tool.
• Engineers are creatures of habit, so adoption takes real evangelism.
• Instant rollback means you hear about incidents next morning, not at 2 a.m.
• We’re living through a rebirth of the software development lifecycle.
• Ramp is building its own software factory powered by autonomous agents.
• A healthcare insurer is building its agent factory on just three tools.
• Start agents on bug fixes, then features, then whole projects.
• Why Nolen is retiring the term “vibe coding.”
• Code written at agent speed must be validated at agent speed.
• There are two levers: invest in testing, or shrink the blast radius.
• Progressive rollouts move from internal users to synthetic tests to beta cohorts.
• No single safeguard is enough; layered techniques build real confidence.
• The key metric is valuable software shipped per unit of human attention.
• Automate everything, and bring humans in only where judgment matters.
• LaunchDarkly is on the same AI journey as its customers.
• Why LaunchDarkly sees itself as critical infrastructure, not just SaaS.
• It designs for failure, so customer apps keep running during outages.
• Two questions to ask: how fast, and how granularly, can you fix releases?
• Big-batch rollbacks hold every team captive to the slowest feature.
• Turn off just the broken feature, fleet-wide, in under a second.
• Nolen’s biggest recent lesson: first ask AI how to solve the problem.
• Inside LaunchDarkly’s culture: one team that wins or loses together.
• Ownership, smart bets, and using risk to your advantage.
• Radical transparency means less time spent agreeing on what reality is.
• Cheap code creates new bottlenecks, like humans trying to review everything.
• The future is learning by building and testing ideas directly in production.
• The organizations that close this loop fastest will see compounding advantages.

Participants:

• Jonathan Nolen – Chief Product Officer, LaunchDarkly

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Discover how Veeva transformed a free clinical research platform into a sustainable freemium business, balancing with their mission through transparent communication, fair pricing, and smart migration tooling built on AWS.

Topics Include:

• How Veeva builds industry cloud software for clinical research sites
• Why clinical trials sit between healthcare delivery and life sciences
• How a free platform grew into a self-sustaining business
• Balancing monetization and mission: free tiers, fair pricing, annual true-ups
• Giving 15 months' notice and over-communicating the why
• Building migration tooling to move users from multi-tenant to enterprise
• Handling edge cases and migration issues through radical transparency
• Navigating customer pushback amid 2025 NIH funding cuts
• What a strategic AWS partnership looks like beyond infrastructure
• Getting more from AWS by sharing long-term goals, not transactions
• Advice for SaaS leaders: set boundaries, prioritize fairness, own the message
• Preparing teams for change without gaming out every objection

Participants:

• Nick Frenzer – General Manager, Site Solutions, Veeva

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Go inside a massive, still-in-progress migration of 1,500+ servers out of two Canadian data centers, with candid lessons on what works, what was surprising, and what to do differently.

Topics Include:

• Inside a live migration: 1,500+ servers leaving two Canadian data centers.
• How BlackBerry became a secure communications and QNX vehicle software company.
• Decades of legacy systems, and why standing still became costlier.
• Three converging forces: VMware licensing, hardware end-of-life, and FinOps gaps.
• The goals: close data centers, exit VMware, modernize only what matters.
• Choosing partners and funding programs that work as one team.
• A five-week assessment with parallel workstreams and five key workshops.
• Rehost, re-platform, or refactor: pragmatism over migration ideology.
• Early lessons on discovery, cost transparency, and over-communicating.
• Building the landing zone: accounts, networking, identity, and security.
• Discovery, right-sizing, then migrating, validating, and cutting over workloads.
• Wave planning: start simple, save the most complex workloads for last.
• Day two: cost tagging, observability, and AI-assisted modernization backlogs.
• Final advice: business case first, migrate now, modernize later.

Participants:

• Jason Whissell – Vice President, IT & Business Application Solutions, Blackberry
• Mehran Najafi PhD - Principal AI Architect & Head of AI Solution Architects, AWS Canada, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

From data-center chaos to billion-dollar acquisitions: the real story behind Clio's cloud journey, compliance battles, and rapid AI-driven transformation.

Topics Include:

• AWS-Clio partnership: migrate, modernize, add AI, then co-sell
• Legal industry ran on WordPerfect, mainframes, and homemade billing
• Clio launched 2008, same year as AWS's first database
• Now serves 400,000+ legal professionals across 130 countries
• Landed legal tech's largest-ever acquisition, raised $500M Series G
• Ships code 50-100 times daily in a regulated industry
• Started split across a data center, Azure, AWS, some GCP
• Nine years of acquisitions, fundraising, and rapid team growth
• Sharded databases, added regions for compliance and low latency
• Engineering team grew from 40 to over 650 people
• Lawyers once feared cloud security and data ownership questions
• Three principles: data security, system resilience, data regionality
• Stage one: survival, learning EC2, RDS, S3 basics
• Stage two: earning trust through SOC 2, PCI compliance
• AWS became a compliance partner, not just a host
• Stage three: AI reshapes coding speed and company culture
• Integrating acquisitions scattered across Heroku, GCP, Azure, others
• VLUX deal added a billion-document legal case-law database
• Rapid acquisition-to-launch playbook: some products shipped in days
• Strategy: avoid single AI vendor, preserve maximum optionality

Participants:

• Jonathan Watson – Chief Technology Officer, Clio
• Martin Bazinet – Director of Technology, AWS Canada, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Experts from Pegasystems and AWS reveal how AI-powered tools now modernize decades-old mainframe systems in weeks instead of years—unlocking trapped data faster than ever.

Topics Include:

• Session covers accelerating mainframe modernization using AWS Transform and Pega Blueprint
• Agenda: challenges, joint solution, value prop, customer story, rollout mechanism
• Mainframe costs rise 20-30% yearly, straining IT budgets significantly
• Monolithic systems create long time-to-market, hurting competitiveness against newer rivals
• Mainframe data stays locked away, blocking AI adoption and innovation
• Retiring mainframe skills outpace new workforce training, compounding the problem
• AI now enables analyzing decades-old code bases within weeks, not years
• AWS Transform extracts business logic; Pega Blueprint visualizes modernized target applications
• Five-step journey: Transform, Pega Foundry, Blueprint, then deployment via Infinity platform
• Three Transform agents handle code, data, and activity analysis separately
• Data analysis covers data lineage and data dictionary schema extraction
• Outputs feed a knowledge graph, enabling natural language queries anytime
• Transform deterministically identifies distinct data paths from mainframe systems
• Data paths get grouped into business functions, each modernizable independently
• Final steps extract business logic and generate plain-English requirements
• Blueprint agent enriches Transform outputs, enabling intuitive workflow design
• Blueprint offers runtime previews and is publicly accessible at pega.com
• Pega Infinity platform handles both batch and online mainframe workloads
• Insurance company Unum modernized 1.5M lines of COBOL in three months
• Experience-Based Acceleration program delivers modernized, working code within four-to-six weeks

Participants:

• Surender Kumar – Director, Mainframe Modernization, Pegasystems
• Ujwal Bukka – Sr Partner Solutions Architect, Business Apps, Amazon Web Services
• Sourav Sarkar – Sr Worldwide Specialist Solutions Architect, Mainframe & Legacy Modernization, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Discover how Zuora turned its own billing platform inward to track AI costs down to the individual engineer, giving CFOs the trust and auditability they demand.

Topics Include:

• AWS's Achint Naveen opens, introduces Zuora as a key partner
• Audience poll reveals AI monetization is still a struggle
• Zuora's Katherine Shealy introduces the company's AI monetization focus
• Zuora powers monetization for global brands like Twilio, Zoom
• Their platform spans CPQ, billing, metering, and revenue recognition
• Usage-based pricing has flipped seat-based SaaS models upside down
• AI companies face a 20-point margin gap versus SaaS
• Companies juggling multiple pricing models face major hidden complexity
• Traditional pricing models are breaking down under AI's dynamic costs
• Zuora's framework aligns teams early through an NPI-style process
• Their tech lets companies iterate pricing at engineering speed
• Zuora now tracks its own AI costs internally too
• Zuora AI runs on AWS Bedrock and AgentCore infrastructure
• AWS's Achint details the full stack behind Zuora AI
• AgentCore Memory gives Zuora's agents secure, persistent context

Participants:

• Katherine Shealy – Principal Product Marketing Manager, Zuora
• Achint Naveen – Sr Account Manager, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Sophos CSO Simon Reed reveals how attackers now operate like leveraged businesses—and how AI is making both sides of the cyber arms race dramatically more sophisticated.

Topics Include:

• Intro: Simon Reed, CSO at Sophos, joins Kamil Davidov.
• Sophos defends 625,000+ organizations with AI-native Fusion platform.
• Sophos MDR runs the world's largest agentic SOC.
• Simon's journey: cybersecurity since 2001, from graffiti to warfare.
• Cyber threats framed as constant toxicity, not occasional lightning strikes.
• Sophos spans small business to enterprise, giving unique threat visibility.
• Attackers now operate as leveraged, ecosystem-driven businesses, not lone actors.
• AI dramatically increases attack quality, speed, and sophistication.
• AWS Local Zones cut latency for Sophos's threat intelligence cloud.
• IntellX connects every product to real-time global threat data.
• "Good day" means finding novelty before attackers exploit it.
• Worst days: sudden, unpredictable supply chain compromise scenarios.
• Sophos updates protection across 600,000 customers within minutes.
• Decisions made fast, on incomplete data, balancing speed and risk.
• Sophos has pursued AI and deep learning for eight-plus years.
• Agentic AI's next phase reduces laborious human security work.
• Simon prioritizes class-based, automation-scale defenses over budgets.
• Sophos cut data platform costs 30%, migrated ahead of schedule.
• Advice: hyper-engage AWS account teams, push for more.
• Closing story: Sophos helped stop ransomware hitting hospitals during COVID.

Participants:

• Simon Reed – Chief Security Officer, Sophos
• Kamil Davidov – Sales Leader Israel ISV-BizApps, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Vibe coding is accelerating code development within the Enterprise, but at what cost of security? Retool’s CEO shares how you can accelerate software development while managing the risks effectively.

Topics Include:

• Internal software runs pharmacies, grocery checkouts, and airport check-ins daily
• Retool manages and de-risks environment from insecure code
• AI has driven a 10x surge in code volume since 2025
• More code plus less human review means falling code quality
• Non-engineers can now build working apps in minutes flat
• But deploying and securing those apps remains genuinely difficult
• Multiple CIOs found private company data exposed on the internet
• Uncontrolled model choice is quietly driving up company costs
• Attackers now deploy automated agent swarms, not lone hackers
• Defense is asymmetric: one flaw in, everything must hold
• Retool runs inside customers' own cloud, often on AWS
• A single data choke point enables logging, audits, authorization
• Guardrails, not their absence, actually let teams move faster
• Security audits reveal major gaps in nearly all companies checked
• Nearly all companies may face a serious hack within 18 months

Participants:

• David Hsu – Founder, CEO, Retool

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/