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In this episode of the Laundromat Resource Podcast, hosted by Jordan Berry, we dive into the world of payment systems with a special guest, Stacey Cooper from KioSoft. This episode is not one to miss if you're interested in understanding the dynamics of payment options in today's laundromat industry. Stacey shares his expertise on the evolution of payment systems, including the rise and surprising decline in some digital methods, while also giving insights into how owners and customers are adapting to these changes. With a rich background in cashless payments, Stacey offers valuable perspectives on the trends shaping the industry and the technological advancements improving the customer and owner experience alike.

Whether you're curious about the right system for your business or how to future-proof your payment options, Stacey's insights are packed with practical tips and industry knowledge. Tune in to discover more about the winners and losers in payment systems today and how you can leverage these tools to streamline your operations and better serve your customers.

In this episode, Jordan and Stacey discuss:

00:00 "Gaming Technology in Laundry Market"

06:09 Scaling Technology in Laundromat Industry

13:31 Mobile Technology Implementation Insights

16:32 Reducing Transaction Friction Points

23:12 "Cold Weather Convenience: Face ID"

31:30 "Quarter Market Systems Expansion"

32:20 Custom Coin Hardware Solutions

39:52 "Essential Laundry Service Benefits"

45:43 PE Influence in Laundromat Valuation

53:31 Market Consolidation in Store Ownership

55:54 Future of Distributor Consolidation

01:02:45 "Future of Distributor Networks"

01:07:17 "Integrating Complex Software Solutions"

01:15:40 Flexible Distribution Model Benefits

01:17:46 Becoming a One-Stop Solution

01:27:12 Laundromat Adds Dog Wash Stations

01:32:59 Choosing Tide for Laundry Experience

01:35:08 "KioSoft Sales and Services"

Show Notes
https://laundromatresource.com/show190

Resources
Website- https://kiosoft.com/laundry-solutions/

Email- sales@kiosoft.com

Phone- USA Only: 888.546.7638 Outside USA: +1.561.810.5936

Social Media:

LinkedIn: https://www.linkedin.com/company/kiosoft-technologies/

Instagram: https://www.instagram.com/kiosofttechnologies/

Facebook: https://www.facebook.com/kiosofttechnologiesinc/

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