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Welcome to Laundromat Resource Podcast Show 240! In this episode, host Jordan Berry sits down once again with the legendary Andrew Cunningham—dubbed the “human laundromat encyclopedia”—to dig deep into the rapidly evolving world of laundromats. Together, they tackle the biggest challenges and opportunities facing today’s laundromat owners and aspiring entrepreneurs, from the need for expansion in wash and fold services to the critical shortage of service and repair technicians in the industry.

You’ll hear candid, “unfiltered” discussions on how aging infrastructure is impacting the business, why card-operated stores are gaining value over coin-operated ones, and essential tips for buying your first laundromat. Andrew Cunningham and Jordan Berry also explore forward-looking trends like pickup and delivery services, new equipment solutions, and strategies for staying competitive as costs rise and the business landscape shifts.

This episode is packed with actionable advice and timely insights—whether you’re a veteran owner or just starting your laundromat journey. So grab your notepad, visit laundromatresource.com/resources for extra tools, and get ready for a conversation that could shape your next big move in the industry!

In this episode, Jordan and Andrew discuss:

00:00 "Insights on Industry Growth"

04:59 "Laundry Business Challenges and Costs"

07:08 Laundromats Unfiltered: Aging Infrastructure Trends

10:11 Laundromat Hype and Business Trends

15:22 Laundry Service Business Strategy

17:24 Service Reliability Drives Customer Trust

20:22 Operational Challenges in Laundry Business

24:50 Laundromat Investment Insights

28:22 "Laundromat Market Shift Analysis"

29:09 "Laundromat Investments Overview"

35:18 "Pickup vs. Self-Serve Laundry Potential"

37:00 Washer-Dryer Combo Innovations

41:26 Wash-Dry-Fold Model Discussion

44:18 "Laundry Business Efficiency Tips"

47:10 Guerrilla Marketing Tips Explained

51:02 "Buy Experience, Make Confident Decisions"

53:45 "Take Action This Week"

🔗 Resources and Links:

• Laundromat Resource
• Jordan@laundromatresource.com
• LinkedIn: andrew-j-cunningham
• Website: laundromats-unfiltered
• Email: ajc@acunninghament.com

Show Notes

• https://laundromatresource.com/show240

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Welcome to the Laundromat Resource podcast! In this episode, host Jordan Berry shares a comprehensive, free, three-part course packed with everything you need to know about buying your first laundromat. Whether you’re new to the business or looking to up your game, Jordan Berry breaks down the process into straightforward, actionable steps.

You’ll learn how to find laundromat deals using a proven six-step system that leverages public markets, broker networks, and off-market opportunities. Jordan Berry introduces powerful tools like the Laundromat DFY (Done For You) platform, designed to help you organize leads and track your progress—completely free of charge.

But the journey doesn’t stop at finding a deal. The course dives deep into how to properly evaluate a laundromat’s value, craft compelling offers, and perform thorough due diligence to avoid costly mistakes. With practical tips, real industry insights, and free resources provided throughout, this episode is your ultimate guide to making smart, informed decisions as you enter the laundromat business.

Grab your notepad, get ready for step-by-step advice, and start your journey toward laundromat ownership today!

In this episode; Jordan discuss:

00:00 "CRM for Tracking Deal Action"

07:30 Activity Logging Workflow

14:32 Broker Outreach: Minimum Info & Cadence

16:28 Targeted Laundromat Listing Strategy

25:57 "Laundromat Deals and Direct Mail"

30:27 "Laundromat Deal Analysis Explained"

34:15 "Laundromat Analysis Tool Overview"

43:26 "Quick Wins for Higher Income"

47:01 "Maximizing Lease Terms Advice"

51:13 Laundromat Valuation and Buyer Demand

59:08 "Buying Your First Laundromat"

01:04:31 "Tracking Laundry Machine Usage"

01:07:05 "Verifying Laundromat Income Methods"

01:10:49 "Machine Model Numbers Matter"

01:16:26 Avoiding Hidden Business Expenses

01:21:47 "Laundromat Ownership Made Easy"

🔗 Resources and Links:

1. laundromatdfy.com
2. laundromatresource.com/resources
3. laundromatresource.com/coaching

Show Notes:

laundromatresource.com/show239

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Welcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry sits down with Randy Roberts, a powerhouse in the world of laundry pickup and delivery who has built a thriving commercial laundry business in a market where most would have doubted success. From running large sales organizations in corporate America to coaching his son’s sports teams, Randy Roberts shares how his background paved the way for his rapid rise in the laundry industry—even after being advised not to pursue commercial clients.

In this conversation, you’ll hear Randy Roberts walk us through how he and his cousin started with two laundromats and quickly scaled up their pickup and delivery business by focusing on high-value commercial accounts, outpacing giants like Cintas along the way. Randy Roberts discusses everything from sales strategies, the importance of SEO, and building strong industry partnerships, to investing in advanced equipment like the Foltex folding machine.

Whether you’re an industry veteran or just curious about the laundry business, this episode is packed with actionable insights on scaling commercial laundry services, the value of mentorship, and the mindset required to turn challenges into opportunities. Get ready for an instant classic with concrete advice for operators at any stage—and a reminder that action, learning, and building the right relationships are the real keys to success.

In this episode, Jordan and Randy discuss:

00:00 "Randy Roberts' Laundry Success"

08:35 "Choosing Retirement and New Paths"

11:44 Laundromats and Revenue Growth Journey

19:34 "Default to Action Mindset"

25:24 "The Rich Don't Work Money"

28:03 Breaking Laundry Business Rules

35:00 Scaling Success in Delivery Business

37:30 "Building Trust for Success"

43:39 "Standing Firm on Pricing"

51:17 Confident Pricing Wins Clients

56:27 "Firing Clients to Save Time"

01:03:23 "Struggles with Chemical Supply Vendors"

01:07:40 "Revolutionizing Efficiency in Folding"

01:13:56 "Efficient Laundry Operations Insight"

01:17:09 Ego-Free Growth in Business

01:24:41 "Sharing Price Secures Business"

01:28:01 "Active Stewardship Builds Trust"

01:32:28 "Missing the Connection Opportunity"

01:36:14 "Path to Harmony"

🔗 Resources and Links:

• Laundromat Resource
• Jordan@laundromatresource.com
• Website: columbusexpresslaundry.com

Show Notes

• https://laundromatresource.com/show238

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