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Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.

Dave is one of Irwell Cars' best drivers, although his life doesn't always reflect that. A run-down office with an uncertain future, Irwell Cars isn't offering Dave much—except the chance to pine after Lind, the long-suffering radio operator and his secret crush, and panic over what will become of him if the firm closes. Add in a crucial darts match, a 'Brief Encounter' themed date night, some former school bullies and a rather difficult omelette, and Dave is beginning to feel like even his pick ups are bringing him down...

Your brand is on trial—here’s how to win your case. You know your company is amazing. You say your company is amazing. But why should your customers believe you? In a crowded consumer courtroom full of shady advertisers all claiming to be the best, the fastest, the most caring, your brand is literally on trial—and that means you better deliver the proof.

In The Work Before the Work, leading sales professionals Paul M. Caffrey and Phil M. Jones reveal the six hidden habits that set sales superstars apart, and how to unlock them in yourself. But be advised: You will find approximately zero “hacks”, and not a single “trick” in these minutes. And at no point will you discover a “hidden secret”. Instead, you’ll discover the meticulous thinking, questioning, and preparation that the best of the best practice unconsciously, and learn how to ritualize your sales preparation so you, too, can join their ranks.

Operation Cordelia is an espionage-comedy told through “found audio” (news reports, tapped phone calls, bugged offices, and people secretly wearing wires) about one neurotic CIA agent’s attempt to stop a mass terror attack in 1970s Berlin.

Sales is often called the battlefield of business, and for good reason: No matter how great our products and services are, if we can't sell them, we'll lose the battle for customers. Shawn Rhodes has paved the way in the world of sales by showing businesses from Fortune 100 companies to solopreneurs how to systemize their sales processes, scale their teams, and ensure they never lose a sale for the same reason again.

Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want. You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations....

Exactly Where to Start is a playbook for everyone with a great idea, everyone with a goal in mind, and everyone with a specific destination but no journey. This book coaches you through the journey with precise, actionable steps that help you take that all-important first leap and keep the momentum going. Discard the distractions, break through the overwhelm, and get going for real with this real-world blueprint for turning your vision into reality.

How to Persuade and Get Paid is a sales training program that combines information and entertainment to teach you exactly what it takes to create success in today’s challenging marketplace.

Exactly How to Sell walks you through a tried-and-true process that draws on time-tested methods that are designed to attract and keep more customers. No matter what you are selling (yourself, your product, or your services), this simple listen is certain to provide you actionable strategies to deliver you more of the sales results you are seeking.

Teen boys find love when their parents' NASA mission uproots their lives in this sweet debut perfect for Adam Silvera fans. As a successful social media journalist with half a million followers, seventeen-year-old Cal is used to sharing his life online. But when his pilot father is selected for...