検索キーワード： 著者 "Rob Dwyer" すべてのカテゴリー

Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.

Welcome to The CX Tea Show, where your hosts Dennis Wakabayashi and Rob Dwyer spill the tea on what it takes to create exceptional customer experiences. In this engaging podcast series, they explore the intricate world of CX, providing insight into its core components, sharing fascinating stories, and dissecting real-world examples.Dennis and Rob dive into the three Rs of customer experience - reputation, reach, and relationship - discussing how these elements intertwine to form unforgettable interactions between businesses and their customers. Listen in as they interview industry experts, ...