検索キーワード： 著者 "David Elliot" すべてのカテゴリー

Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job, and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that knows what customer service is all about and has the knowledge and skills needed to execute it daily.

Meet Simba II, a playful white Labrador puppy brought home by accident. As he grows into an enormous ninety-pound dog with a huge personality, Simba cements the bond between two families and enriches their lives in countless ways. When the family moves from San Francisco to New York, the author is charged with the ultimate animal rescue−bringing Simba to the family’s new home. He and his best friend, Erick, load Simba into the back of a station wagon and set out on a 3,300-mile once-in-a-lifetime road trip across America.

A mysterious suicide. An airbus A380 heads over the Colorado mountains, before crashing through the snow clouds. The only bridge over the River Styx is taken out. No phones, no internet, no communication with the outside world. Then things start to get strange. Welcome to a town called Hell. This collaborative collection of short stories takes place over the last seven days in Hell. Poisonous green slime, murderous rampages, talking trees, rogue wolf-packs - the residents of Hell are having a bad week.