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This comprehensive guide builds listeners' understanding of customer psychology and buying behavior in the new digital-first world. It provides best practices for engaging customers using a variety of methods.

The Jews of Biržai launches the listener swiftly into the pre-World War II life of Birzai, a town in northeastern Lithuania where Jews and their neighbors share the same desires for living quiet lives. Amid the growing winds of war, the Jews of Birzai are increasingly faced with the sudden contrast from normalcy to anxiety and fear, and finally to the resignation of betrayal, and the hopelessness and horror of an inevitable fate.

From class clown to upper-echelon fixer, Kelly Fijador was initially motivated by a sense of justice and righteousness; however, as his career progressed, he succumbed to the desires for money, power, and revenge. Hear how the Michigan fixer evolves and connects with characters from Phil Warner’s debut novel, Undone.

"This is the story," the old man began, "of Santa's Naughty List. There are seven names on it. There will never be another one." More than anything, Colin wants to be good, but everyone in his town thinks he's a bad kid. When a fierce storm threatens to destroy his town, Colin hatches a plan to save it. Will his best idea instead be his worst? Will it be the last Christmas for his town?

Convinced that their dastardly uncle Freidrich has escaped with their family fortune, the Flamingo Sisters return home to the Upper Lower Valley Mountain Rural Region in despair. But when their beloved mentor Elsie de la Rue goes missing—and they discover a new clue that may lead them to their lost Golden Flamingo—the three sisters take off on another thrilling chase in the skies! They join the death-defying pilots of the Women’s Air Derby, then hopscotch from New York to France to Egypt, determined to stop their uncle from spreading evil across the globe.

Physical stores have been around for a very long time, and visiting a store was how people shopped. But things are different now. To succeed in the future, all business operations and strategies must focus on in-store experience for business development. Even though it seems like everyone's shopping online nowadays, brick-and-mortar retailers still play a major role for many consumers. They can create memorable, unique, and engaging customer experiences.

Leadership for introverts resembles a tree. For a tree’s canopy to be expansive and beautiful, it must have healthy roots, strong branches, and an environment in which it can flourish. For an introvert to flourish in a corporate environment, they must learn how to lead with authenticity and certainty. Steve Friedman has packed this blueprint for inner growth with stories and models that will impact you immediately. You’ll gain essential insights into how you can stop acting and embrace your true self.

Behind the Bill of Rights uncovers the timeless principles that make the Bill of Rights tick. The authors reveal lost meanings, elaborate on new understandings, and bring to light many fundamentals that have been overlooked for decades.

African American Slave Medicine offers a critical examination of how African American slaves' medical needs were addressed during the years before and surrounding the Civil War. Drawing upon ex-slave interviews conducted during the 1930s and 1940s by the Works Project Administration (WPA), Dr. Herbert C. Covey inventories many of the herbal, plant, and non-plant remedies used by African American folk practitioners during slavery.

A hilarious guide to saving thousands of dollars marketing and selling your home with standard "For Sale by Owner" (FSBO) or flat-fee MLS. Great for home flippers, sellers, or buyers (now includes a full chapter on buying homes, as well as tips throughout for buyers).Two real-life case studies are presented in detail, with lessons learned, tips, and hacks.

Beatles, Clapton, Latino, Country, and Gospel are all in this fusion box set, and every song has something every serious guitar player will want to know how to play. This set contains over seventeen hours of high-quality, all-audio instruction that will teach you essential blues licks, standard rhythm patterns, and great arpeggio accompaniments. This box set is also loaded with accompaniment tracks for you to play along with once you have learned the songs.

Phillips charts the way forward for progressives and people of color after four years of Trump, arguing that Democrats must recognize the nature of the fight we're in, which is a contest between democracy and white supremacy left unresolved after the Civil War. We will not overcome, Phillips writes, until we govern as though we are under attack—until we finally recognize that the time has come to finish the conquest of the Confederacy and all that it represents.

Riverdance exploded across the stage at Dublin’s Point Theatre one spring evening in 1994 during a seven-minute interval of the Eurovision Song Contest hosted by Ireland. It was a watershed moment in the cultural history of a country embracing the future, a confident leap into world music grounded in the footfall of the choreographed kick-line. It was a moment 45 years in the making for its composer.

Eric Benton, an idealistic young Midwestern Peace Corps volunteer, could hardly have known that his mission to help an African village would embroil him and his colleagues in the political struggles of an emerging African nation. The people of central Africa likewise had no idea how quickly their expectations for freedom could be taken away when a ruthless dictator seizes power. And Tarzan of the Apes had no idea that before long, he would be compelled, once again, to undertake a long and perilous journey with the Waziri to save their families.

It’s the rugged Monastery Valley of Montana. High on the cliff called the Coliseum stands a man, deciding whether to live or die. In the valley below, Grace Ellonson, fourteen, will be abandoned by her mother. Where has Grace’s mother gone, and why has she left her daughter behind? A rancher will be seduced into a racist and anti-government conspiracy—who’s leading the conspiracy and what are his plans? Depressed psychologist Ed Northrup and Monastery Valley newcomer deputy sheriff Andi Pelton struggle to unravel these mysteries before they explode in a violent collision.

During the Iran-Iraq War that raged for more than eight years, Emad Shamon, a civilian and technician, finds himself drafted into the army outside his will and must face the horrors of war. Throughout his journey, the war brings on inconsiderable destruction and steals more lives from Emad than he could have ever thought possible. Will Emad give into the fear and despair that comes with the unrest, or will he embrace love, faith, and hope in the chaos and stay strong despite everything?

A collection of BBC dramatisations and readings of William Boyd's award-winning novels and short stories. One of Britain's foremost contemporary writers, William Boyd is renowned worldwide for his bestselling novels, which have been translated into over 30 languages. He has won numerous awards, including the Somerset Maugham Award (for A Good Man in Africa), the John Llewellyn Rhys Prize (for An Ice-Cream War) and the Costa Book Award (for Restless).

Christopher Marlowe turns government spy in these four comedy crime dramas. Murder and intrigue are all in a day's work for Kit Marlowe, England's leading playwright and undercover agent in Her Majesty's Secret Service. Amid the squalor and splendour of Elizabethan London, he probes a series of baffling mysteries, aided by his trusty underworld accomplice Bartholomew Ratsbane.

In The Last Dropout, CIS founder Bill Milliken offers nine key principles that Communities In Schools has tested over four decades. Interwoven are his real-world life stories, a journey that began in the turbulent 196s as a youth worker and evolved into a handful of groundbreaking "Street Academies" that became the CIS movement with a national network of hundreds of local affiliates. Milliken also shares transformative stories about how CIS leaders have adopted these principles in their own communities, with stunning results.

When Sissy Love, the private nurse of heart transplant recipient, Lindsey Malvo, starts receiving threatening phone calls just weeks before Tying the Knot, she turns to Dan Coast and Red Baxter for help. Dan and Red quickly run down through the short list of probable suspects. What's the motive? Revenge? Jealousy?