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Having worked in a variety of large and small companies in both the US and Denmark, dual citizen Kay Xander Mellish knows a bit about the quirks of each country's business culture. In this audiobook, she offers tips for Danes who work with Americans, either as colleagues, customers, or suppliers. This entertaining, informative guide will make working with Americans pleasanter and more successful.

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers. At the same time, he rose to "Vine" stardom, with a series of zombie prank videos. His social media stardom has since outlived Vine: Santonastasso has shared his life and thoughts on acceptance, positivity, and pushing your limits with millions, gaining the admiration of many A-list celebrities.

India's huge population of 1.2 billion people is as varied and colorful as the spice markets of Old Delhi. Each region, caste, and community has its own culture, reflecting unique histories shaped by conquest, creativity, and religion. Steeped in ancient traditions, exceptionally fatalistic, and intensely passionate about their culture, the Indians are also ingenious, creative, and world leaders in cutting-edge science and technology. Show interest in their country, and it will be reciprocated with genuine warmth and friendship.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

The second-largest country in South America, Argentina has been through great changes in recent years. Its journey from dictatorship to democracy has left many scars, but these are largely eclipsed by the pride and resilience of the Argentinian people, who have developed a style, a language, and a joie de vivre that are all their own. Embracing much more than gaucho, tango, and soccer, Argentina is very unlike its neighbors. And, due to the unique way in which it evolved, is quite different from the expectations many visitors have of a stereotypical Latin American destination.

Culture Smart! Iceland will take you to the heart of this plucky Nordic nation. It will equip you with a deeper understanding of your hosts and with the tools to turn your visit into a more meaningful and enriching experience, whatever your reason for traveling. Behind a stoic veneer lies a proud, industrious, and egalitarian people, whose straightforwardness and ability to wing it have seen them thrive in this beautiful but unforgiving environment.

The people of this land of white summer nights and pristine lakes are famous for their sisu, a form of enterprising stoicism. They are survivors: if you were stranded on a desert island, your ideal companion would be a Finn. Culture Smart! Finland describes the historical, geographical, and cultural influences that have shaped the Finnish psyche, and guides you through the working and social lives of the Finns today, offering you a deeper, more rewarding experience of this beautiful land.

Sweden is a strikingly beautiful country with a reverence for the natural environment. Its extremes in geography, climate, and history have given rise to a population that values honesty, self-sufficiency, and harmony. Swedes are a rights-driven, modern, and tech-savvy people who also retain a deep respect for their own cultural legacy. Culture Smart! Sweden offers insights into the lives and personalities of the Swedes today, along with tips on socializing, communication, and how to make the most of your time there.

あなたはLineやメールで女性を誘えば100発100中でデートに誘いだせますか？もしそうなら、さらにテクニックが増えるだけに留まるでしょう。

Malaysia presents visitors with an exciting and fascinating medley of cultures—Malay, Chinese, Indian, Arab, Eurasian, Dayak, and Aboriginal. Though very much a modern nation state, its diverse communities retain a considerable amount of their unique heritage and, in its customs, religions, festivals, costume, cuisine, languages, and architecture, Malaysian society perfectly illustrates the virtues of a vibrant pluralism.

Japan is at a crossroads. The postwar economic miracle that brought it unprecedented development and prosperity is over. Since the publication of the first Culture Smart! guide, it has been overtaken by China as the world's second-largest economy. The balance of power in Asia has shifted and new players are entering the field. No one can predict how Japan will rise to the challenge, or what effect the changes will have on how people live, think, and behave.

Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler. Extensive, specific information on Japanese business etiquette assists listeners traveling to Japan for business.

In One for All, financial planning expert Marc C. Shaffer reveals the counterintuitive truth he's discovered throughout his career: the most successful people aren't those who focus on themselves but those who systematically support others.

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional.

Ralph Ward’s new book Hacking the Boardroom gathers these first-hand, best-practice “boardroom hacks” from around the world–intelligence that boards must have now to do a better oversight job, with less time, less effort, and fewer legal dangers. These are “how-to” insights from front-line board members, CEOs, corporate staffers, top consultants, and legal advisors. Such intelligence is learned the hard way, through trial and error in most boardrooms. Now, listeners can discover this valuable boardsmanship insight, collected in a single volume.

Tired of pretending to care during meetings that could’ve been emails?Ever fantasized about flipping your desk, walking out... and starting a quiet life selling smoothies on a beach? Yeah. Same. Welcome to your daily dose of office humor (HR-approved, of course… or maybe not). This isn’t just another boring HR book full of empty productivity tips. This audiobook is your safe space to laugh unfiltered at corporate madness — without ending up in an HR meeting. Perfect for anyone who’s ever said “Sounds good!” while screaming inside.

Over a million copies of this networking classic have been sold worldwide! Now Susan Roane's invaluable advice is available in audio You enter a crowded room. For a moment every eye is on you. And a little voice inside you cries, "HELP!" If this has ever happened to you, you're not alone!...

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Para crear o modificar una imagen pública se necesita algo más que corazonadas...¡Se necesita saber! Este libro le ayudará a: Conocer la percepción que los demás tienen de usted, Descubrir su esencia y respetarla, Hacer de su realidad una buena historia que contar, Influir en los demás para que lo apoyen, Construir una buena reputación, Aplicar la Imagología para triunfar en la política, los negocios... y la vida misma.

Have you ever felt like learning to negotiate requires a different personality than that required to sell? Great salespeople foster relationships built on trust and a focus on customer outcomes. Yet, when the customer says “yes” and it’s time to negotiate, we change personalities. We hide things, focus on our own optimal outcomes, and in many cases, leverage strategies drawn from FBI hostage negotiation techniques.