検索キーワード： 組織行動

In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

It is not a massive treatise on everything you should know as a CFO. But the book contains shortcuts a CFO can use to earn credibility and trust. This will help create change within the organization. One of the biggest challenges for a new CFO is often there’s not a job description. It’s usually something vague like “make the CEO look good and help the company succeed”. How do you do that exactly? This book is unlike any other of its kind. We’ve cut to the chase and shared with the CFO what they need to do and how to do it.

Vous souhaitez vous faire une place de choix au travail et être évalué à votre juste valeur? Vous voulez qu'on écoute davantage ce que vous avez à dire? Vous en avez assez de servir de bouc émissaire? Pour y arriver, lisez ce guide de la collection S.O.S. Boulot.

Why are wages stagnant and wealth inequality increasing? One factor has inexplicably been left out: who owns the companies that drive the economy. Ownership gives people a claim to the fruits of free enterprise. Employee ownership gives workers—the people who have a stake in the company—a fair chance to benefit from their labors. In three simple parts, Corey Rosen and John Case create a powerful argument for why employee ownership is the answer to capitalism’s crisis and how to implement it.

Hast du das Zeug dazu, dein Unternehmen zum Vorreiter zu machen? Frage dich einmal: Ist dein Unternehmen auf die unaufhaltsame Digitalisierung vorbereitet? Eine der folgenden Situationen kennst du bestimmt: Starre Hierarchien, fehlende Strategie und Entscheidungsschwäche verlangsamen drastisch den Fortschritt und die Innovationsfähigkeit. Die Reporting-Strukturen schaffen eine derartige Komplexität, dass man Wochen braucht, um ein simples Problem zu lösen. Die Abteilungen kommunizieren kaum miteinander und man gönnt den anderen keinen Erfolg, weshalb wichtige Informationen nicht fließen.

Leading Inclusion is not a how to book; it’s a how to be book—one that educates, challenges, and empowers you and your C-suite and board colleagues to lead a diverse workforce effectively. You’ll learn the historical facts that created the racial inequities and systemic injustices that show up in the workplace, even today. Leading Inclusion shows the importance of taking the pulse of all your employees, so you can identify meaningful actions to build an inclusive, respect-first organizational culture.

This is the third installment of Leadership Thoughts. Each volume is filled with thoughts that will encourage and teach leaders. They are designed to be used for personal growth, as well as for mentoring other leaders. These are time-saving ideas when looking for inspiration at staff meetings. Each book has been designed and successfully used in a business setting before becoming being published.

“Un libro dedicato a chi vuole migliorarsi, a chi non dà niente per scontato, a chi è pronto ogni giorno ad ascoltare le proprie intuizioni Non importa che tu sia titolare di un'impresa, manager intraprendente, team leader o persona in evoluzione. Ricorda sempre che il cambiamento conta su di te.”

This book is the second volume designed for the personal growth of leaders as well as helping them mentor others. Each lesson offers an idea which will help a leader develop their skills. Each will also give the mentoring leader ideas which will help them develop other leaders. Everyone in business knows how important mentoring is. These ideas help a leader save time when looking for the next staff mentoring moment. There are two other volumes of ideas which enrich the leader's life.

Todos nos afectamos mutuamente. "Estamos juntos" incluso sin darnos cuenta. Este audiolibro ayudará a entender por qué las mismas personas, con distintos métodos para ponerse de acuerdo, pueden alcanzar resultados tan diferentes. Este audiolibro es el fruto de más de diez años de investigación, en el que participaron ciento catorce personas. A través de muchos ejemplos, responde a preguntas tan urgentes como: ¿Es posible saber el grado de inteligencia de un colectivo?, ¿qué factores contribuyen a aumentar esa inteligencia?

Este libro fue escrito para ayudar a los líderes a crecer personalmente y poder guiar a otros. Cada tema puede usarse como una discusión iniciada para reuniones de personal o uno a uno. El libro está diseñado específicamente para los líderes que desean ser aprendices de por vida y que invierten sus vidas en otros líderes. Cada líder necesita estos tres volúmenes en su biblioteca.

Este libro fue escrito para ayudar a los líderes a crecer personalmente y poder guiar a otros. Cada tema puede usarse como una discusión iniciada para reuniones de personal o uno a uno. El libro está diseñado específicamente para los líderes que desean ser aprendices de por vida y que invierten sus vidas en otros líderes. Cada líder necesita estos tres volúmenes en su biblioteca.

Este libro fue escrito para ayudar a los líderes a crecer personalmente y poder guiar a otros. Cada tema puede usarse como una discusión iniciada para reuniones de personal o uno a uno. El libro está diseñado específicamente para los líderes que desean ser aprendices de por vida y que invierten sus vidas en otros líderes. Cada líder necesita estos tres volúmenes en su biblioteca.

Desta vez, Lencioni conta a história de Jeff Shanley, que assume o comando da empresa da família em meio a um turbilhão de problemas. Ele acredita que só conseguirá salvar o negócio se consolidar uma cultura empresarial forte de contratação e desenvolvimento de pessoas com base nessas virtudes. Para isso, arrisca-se a perder pessoas talentosas que não sabem trabalhar em grupo e precisa convencer um executivo de que, mesmo sob pressão, não vale a pena admitir profissionais abaixo dos padrões da organização.

Curiosity has profound implications for organizations, leaders, and individuals inhabiting the digital reality. The Curious Advantage provides pragmatic tools and case studies and makes the case for how curiosity is the greatest driver of value in the new digital age. Curiosity is at the heart of the skills required to successfully navigate our digital lives when all futures are uncertain. In this wonderfully pragmatic book, Paul Ashcroft, Simon Brown, and Garrick Jones provide the road map for curiously navigating and unlocking the opportunities of the new digital reality.

Michael Gunther describes how entrepreneurship, essential at the beginning of every business, can easily change into a corrosive force. This book is a must-listen guide for leaders who want to grow start-ups into thriving, sustainable companies, and for owners of established businesses who want to grow even more. Gunther offers practical steps to change your mindset, improve your business practices, promote a productive, trusting work environment, and increase the odds of success.

Ambidextrie beschreibt die Gleichzeitigkeit einander widersprechender Bestrebungen unternehmerischen Handelns: Sowohl das Bewahren und Optimieren des Bewährten (Exploit) als auch das Erkunden neuer Wege, Produkte oder Geschäftsmodelle (Explore) sind Aufgaben jeder Organisation. Beide Modi sind jedoch widersprüchlich in Methodik, Instrumenten, Zielsetzung und impliziten Überzeugungen. Um langfristig bestehen zu können, müssen beide Bestrebungen bedient, koordiniert und mit passenden Ressourcen ausgestattet werden.

How is it that some leaders win brilliantly and repeatedly, while others struggle to reach their full potential? Over a decade, Robert Jordan and Olivia Wagner set out to answer this question, interviewing thousands of leaders and matching top executives with struggling or high-growth organizations, learning first-hand what separated the rockstars from the rest. In Right Leader Right Time they identify four unique leadership styles that when applied to the right role at the right time, skyrocket success for both the leader and the organization.

Empowerment programs swept through corporate America in the last two decades. Unfortunately, bolting empowerment programs onto existing power structures often led to the appearance of empowerment—without the actual power. Going beyond empowerment means that people have all the power they need from the very moment they join a company—regardless of the level of responsibility or complexity. They are free to seek needed resources and relationships on their own initiative. And they are held fully accountable for results by themselves, their colleagues, and the organization's mission.

In Driving Results: Six Lessons Learned from Transforming an Iconic Company, now-retired chief executive officer Gary Garfield delivers an incisive and eye-opening road map of how to transform any organization, department, or group. Through a series of massive changes, Garfield drove record results as CEO. By sharing his learnings on driving change in this insightful book, you'll learn how you can use the six essential elements to drive results through change at your organization or with your team.