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Selecionados entre os melhores da Harvard Business Review, estes 10 artigos são fundamentais para você alcançar o sucesso em um mundo em que os clientes estão cada vez mais bem informados e exigentes. Incluindo autores consagrados como Philip Kotler e trazendo diversos exemplos da vida real, este livro apresenta um panorama abrangente sobre o gerenciamento de vendas no mundo atual.

Convert Your Conversation™ Sales Bible: 7 Bulletproof Steps to Winning Clients is the only sales skills book amongst sales books best sellers that will show you how to win clients fast using a new simplified approach with your prospects!

The Soul of the Deal effortlessly teaches unconventional transactional strategies that are radically changing the approach of business buyers and sellers, investors, CEOs, and entrepreneurs. Their origin? Selling encyclopedias door-to-door, following the Grateful Dead for a lifetime, and closing 400+ successful deals.

Most people give up way too early in the sales process--either due to a lack of time or because they don't want to be perceived as pushy or unprofessional. This results in a lower percentage of people saying "yes" to what a salesperson is offering. If you are in the business of selling a physical or digital product or a service, the first step in improving your technique is to learn the art of pleasant persistence. There's no better way to increase sales and help more people enjoy the benefits of what you have to offer!

In Leading Growth: The Proven Formula for Consistently Increasing Revenue, veteran B2B sales professional and coach Anthony Iannarino delivers an expert guide to enabling revenue growth in your sales team. In the book, you'll explore the fundamentals of organizational leadership, including vision, transformation, strategy, communication, and decision-making. You'll also define new frameworks for growth involving the people, planning, pipeline, and efficacy that make up your strategy.

Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job, and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that knows what customer service is all about and has the knowledge and skills needed to execute it daily.

What separates a "winner" from the rest of the very best and makes them "strikingly different"? Six years of focused research involving more than 2,800 sales professionals from 135 countries reveals the six vital skills that separate top sales performers from the herd. What really works to stand out and sell more? In their book Strikingly Different Selling, Dale Merrill, Scott Savage, Jennifer Colosimo, and Randy Illig reveal the secrets to consistent, predictable sales success.

Con La ciencia de las ventas, un curso dedicado a los alumnos de la Universidad de Extensión LaSalle, en Chicago, en 1913, Napoleon Hill demostró al mundo que no sólo era un talentoso escritor y orador, sino un hombre dedicado en cuerpo y alma a un solo propósito: enseñarles a las personas cómo vender, ya fuera productos, servicios, ideas o, sobre todas las cosas, a sí mismas.

Listening and following the exercises in Doing Discovery can transform individuals, teams, and organizations from undifferentiated sellers into high-performing practitioners who achieve their sales objectives while truly enabling buyers, resulting in mutually successful outcomes that endure.

Pourquoi cette série? Tout simplement parce que votre succès en dépend! Chaque jour, quel que soit le poste que vous occupez, vous devez persuader, convaincre et vendre. Votre succès en dépend! Le but de cet ouvrage est de faire de vous un meilleur communicateur, un négocia-teur plus influent, un vendeur plus efficace. Vous ne pouvez assurer la croissance de votre entreprise—et la vôtre—sans ces habiletés. Il est temps de tirer le meilleur de vos vies personnelle et professionnelle.

Relationship marketing is a proven lead generation system intended to grow your business by leveraging your relationships. That’s right; instead of damaging relationships and burning bridges, relationship marketing encourages you to nurture and grow your relationships. In other words, you don’t ever have to be an “icky salesperson”! If you seek to build a business that allows you to work from your heart, that doesn’t compromise your personal core principles, and that encourages you to help and serve more people, relationship marketing may be for you.

Digital marketers tap into an unprecedented ability to discover and reach motivated customers at scale. Now more than ever digital marketing strategies are the key for emerging brands, new and veteran entrepreneurs, and businesses of all sizes to convert customers in digital spaces. Author and veteran marketer Benjamin Sweeney distills a decade's worth of marketing experience into a crash course that covers everything from marketing fundamentals to sophisticated digital strategies.

In The Work Before the Work, leading sales professionals Paul M. Caffrey and Phil M. Jones reveal the six hidden habits that set sales superstars apart, and how to unlock them in yourself. But be advised: You will find approximately zero “hacks”, and not a single “trick” in these minutes. And at no point will you discover a “hidden secret”. Instead, you’ll discover the meticulous thinking, questioning, and preparation that the best of the best practice unconsciously, and learn how to ritualize your sales preparation so you, too, can join their ranks.

Verhandlungen finden ständig und überall statt. Verhandlungen bestimmen unser Leben. Wir verhandeln unser Leben jeden Tag. Wer die Kunst des Verhandeln besser beherrscht, hat mehr vom Leben. Im Business wie im Privaten. Frieder Gamm verhandelt schwierigste Verhandlung für seine Kunden aus Industrie, Bank und Handel. Erfahren Sie in diesem "Sales Up Call" was die wichtigsten Dinge dabei sind.

If you're looking to write a best-selling audiobook, there's no better way to do it than with the help of AI. With the right tools and strategies, you can take your writing to the next level and create an audiobook that will sell like hotcakes.

The future of mobility is evolving at an accelerating pace. This is most evident in the automotive retail channel, as both car dealers and automakers are experiencing an enhanced level of change. The Future of Automotive Retail provides a framework for how these changes are impacting both automaker and automotive dealer. The book provides a handy framework to categorize these changes across vehicle production, evolving consumer expectations, vehicle ownership, vehicle power sources, autonomy, connectivity, and servicing of vehicles.

Simplifying Complex Sales will help you to assist your clients and prospects through their exploration and evaluation to make well-informed decisions. It will walk you through a simple process to identify the decision stage your buyer is in, and the obstacles they are facing. It will show you how to help them advance their decision by exploring and finding practical ways to address their real obstacles. It provides an easy but effective process to determine next steps.

Orison Swett Marden est connu pour avoir créé le magazine Success qui se concentre sur les personnes qui assument l'entière responsabilité de leur propre développement et de leurs revenus. À travers ces classiques de la vente et du développement personnel, Orison Swett Marden présente les principes indémodables sur la façon de réussir à vendre ce qu’on est et ce qu’on possède quel que soit le moyen ou l’époque ! Plus qu’un livre de vente, c’est un livre qui vous montre comment réussir tout ce que vous entreprenez, et les pas vers la gloire et la fortune.

Real estate can take people by the horns and toss them around. Doors Open When You Knock is about wrestling control back so that you can leave chaos and uncertainty behind, creating a business and a life that brings joy and fulfillment.This book explores what is possible for you—if you are willing to look. It is about being clear. Taking intentional action over time. Developing patience and gratitude. Being responsible. Because if you want boundless opportunity and freedom, it doesn’t happen by accident, it happens on purpose: Doors Open When You Knock.

Ça y est. C'est le temps de vous mettre en valeur. Que vous soyez devant un client potentiel, un futur employeur ou une nouvelle flamme, l'instant de vérité approche. En quelques minutes, on se sera fait une idée de vous et votre sort sera scellé. Ce livre vous présente ce qui se passe dans la tête de la personne que vous tenterez de persuader. Vous y trouverez tour à tour comment vous préparer à la rencontre, comment y exceller et comment maintenir la qualité de la relation par la suite.