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People issues. They seemingly arise out of nowhere and just don't go away. It's critical that managers handle them right. As a manager, you need to know so many things about managing people, but you don't even know what to ask! The Decisive Manager can help. With examples of typical situations that managers encounter and advice on how to handle them, it's an easy-to-use guide for people managers and has information on hiring to firing, and everything in between.

Para um problema complicado, nada como uma solução simples: uma lista de verificação–ou checklist. Essa ferramenta oferece uma solução até para atividades complexas, como pilotar aviões, acompanhar o mercado de ações e construir arranha-céus. Por meio de pesquisas e fascinantes histórias, Atul Gawande demonstra como um checklist bem feito evita desperdícios, erros graves e até catástrofes.

"ChatGPT - ¡Habla conmigo! Your Guide to Successful Communication with ChatGPT with 400 Prompt Examples" de Andreas Wenth es una guía completa del mundo de la generación del habla basada en inteligencia artificial. El libro ofrece consejos prácticos sobre cómo utilizar eficazmente el Chat-GPT en diversos ámbitos, desde la atención al cliente hasta la educación y el entretenimiento. También aborda cuestiones importantes como la privacidad y el uso responsable de Chat-GPT.

‘Harry’ Harris—Thai Cave Rescuer, joint Australian of the Year—has an unusual idea of fun: he crawls though pitch-black, confined caves, deep underground and usually underwater. To most, that’s a nightmare. To him, it’s recreation. He’s prepared for all conceivable risks, he’s completely focused. And the discipline and danger involved leave him better prepared for everyday life. In this ultimate armchair adventure, Harry takes us into the lives of other ‘risk-takers’, to find out why they do what they do.

In The 24-Hour Rule and Other Secrets for Smarter Organizations, business consultant Adrienne Bellehumeur shows how her six steps of documentation can become your and your team’s new superpower.

The hardest part of leadership is mastering the inevitable high-risk, high-stakes challenges you will face. Whether you're making a split-second decision when your business is knocked sideways or you're finding the best strategy to navigate business-critical long-term circumstances, how can you be in peak form in those most crucial moments? Leadership coaching legends David Noble and Carol Kauffman show you how with their innovative new framework—MOVE—which equips you with the tactics you need to slow down high-stakes situations before they speed you up.

चुकलेले निर्णय योग्य कसे ठरवाल.

What sets apart people like Albert Einstein, Thomas Edison, Plato, Elon Musk, and Oprah Winfrey? Is it riches, education, geography, opportunity, or something else? Perhaps it was their ability to control their thoughts and harness them for powerful action. Perhaps they figured out that they could change the world by first changing their minds. Dr. Don Hooper certainly thinks so. And lucky for us, he can show us how.

The authors joined forces professionally when Kathy hired Shannon to be a member of her leadership team. This book describes the transformation they led to convert operations from traditional manufacturing to a lean enterprise. Kathy (executive leader responsible for profitability) and Shannon (transformation leader) share the finer points of a comprehensive change process, the challenges and triumphs, and the real emotion involved during their quest for success.

Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience (CX). Learn how to investigate, diagnose, and act on what's blocking teams. Gather the evidence and data that better inform decisions, leading to increased satisfaction, conversion, and loyalty.

In The Slow Fix, best-selling author Carl Honoré delivers an exhilarating model for effective problem-solving, and provides brilliant insights on how you can solve problems, work smarter, and live better. Honoré decodes how we approach problems and paves the way to better decision-making and generating long-term solutions to life’s inevitable challenges.

Many people have good ideas that they have no idea what to do with. Don’t Let Your Mouth Get You in Trouble is your guide to silencing distractions, getting out of your own head, and creating streamlined processes to reach your goals. Jada gives practical examples, call-to-actions, resources, and tools so that you can overcome self-doubt and stop making excuses. This book is designed for the thinkers who want to be doers but don’t know how to get out of their own way and execute.

Der Klassiker der Verhaltensökonomie vollständig aktualisiert. Seit der Erstveröffentlichung von Nudge im Jahr 2008 und dem Nobelpreis für Richard Thaler 2017 ist dieses Hörbuch zu einem Klassiker geworden. Regierungen auf der ganzen Welt, Geschäftsleute, politische Entscheidungsträger, Wissenschaftler, engagierte Bürger, Verbraucher und Verhaltensökonomen haben sich davon inspirieren lassen. Dieses Hörbuch zeigt, wie wir eine durchdachte Entscheidungsarchitektur nutzen können, um bessere Entscheidungen für uns selbst, unsere Familien und unsere Gesellschaft zu treffen.

Looking for a better, easier way to lead your team through change? This is the audiobook for you! Every week thousands of talented, under-resourced leaders like you have to guide their teams through a change that they didn't initiate but need to implement. Enter Dr. Elizabeth Moran, an experienced team leader and executive coach who will share proven actions to make leading through change easier for you and your team.we

Each of us is unique with our own backgrounds, circumstances, hopes, and dreams. But, ultimately, we’re all after the same things: physical and mental health, professional success, fulfilling relationships, and wealth. While these may seem like individual problems requiring individual solutions, and indeed they are often treated as such, at their base these aspirations have a lot in common. If we were to address these issues at the source rather than simply treating each symptom on its own, our lives could become infinitely more fulfilling.

One of the biggest challenges for managers today is recruiting and maintaining quality employees. Authoritative managerial styles don’t work anymore. Today’s employees aren’t interested in blindly taking orders from the top and working dead-end jobs.

In this powerful guide to companywide success, the author of Start Finishing reveals how to improve any team’s habits in a way that leads to bottom line results while also boosting belonging, morale, and engagement. We typically work most directly with a small group of no more than 10 people...

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

Inspire and motivate your team using powerful verbal and nonverbal communication strategies. Today’s leaders need to use effective, empathetic communication to bring out the best in their team members and let each individual shine. Kasia Wezowski, a leading researcher on body language and...

In How to Be Right When It Counts, Sofola Soboyejo explores what goes into making better decisions. He explores key blindspots that get in the way of favorable outcomes. How to Be Right When It Counts ultimately offers basic changes you can make today to improve the quality of your decisions and outcomes in life and at work.