Kerry Patterson

Improve your relationships and learn essential skills to get the results you want out of every conversation--including difficult ones.

Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want....

A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office....

From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer)....

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior....

So often we want to make big changes in our lives, but lack the resolve to see them through....