検索キーワード： 紛争解決・調停

Je stressiger es zwischen uns Menschen zugeht, desto deutlicher werden die Grundmechanismen unseres täglichen Verhaltens am Arbeitsplatz: Es geht u.a. um Kooperationsbereitschaft unter Kollegen, um das Streben nach Macht, um Führungsverhalten - aber auch um einen Flirt im Büro oder das Vermeiden von offenen Konflikten. Gregor Fauma analysiert, wie Menschen evolutionär ticken, was uns antreibt und was uns manchmal auch hindert, im Büroalltag kluge Entscheidungen zu treffen.

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

Konflikte entstehen dort, wo es Beziehungen gibt. Zudem produzieren sie Stress und belasten die Teilhabenden. Erfahren Sie in diesem Hörbuch alles über die verschiedensten Formen von Konflikten und deren Lösungswege. Lernen Sie die Rollenbilder innerhalb eines Konfliktes kennen. Leicht verständlich, mit Klängen und Musik dramaturgisch in Szene gesetzt enthält jedes Kapitel zahlreiche Impulse und Fallbeispiele zum Thema Konfliktbewältigung.

VÉRITABLE GUIDE OPÉRATIONNEL ILLUSTRÉ DE CAS RÉELS POUR MENER TOUT TYPE DE NÉGOCIATION Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les...

Toxic workplaces take all kinds of forms—whether it's a narcissist boss who belittles and bullies, colleagues who backstab and gaslight, "work friends" who drain you with endless complaining, or a culture of overwork and burnout. It can feel impossible to know whether to speak up and when to keep your head down. Do you try to address it head-on, go to HR, or play office politics? The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work.

For too long, humans have been following others based largely on that person's sense of physical strength, appearance, and dominance. It's a model that dates back to the Neanderthals and which, incredibly, we continue to apply—consciously or not. The Power of Evolved Leadership establishes a new standard for leadership. It shifts you away from a leadership profile of power, command, and control to move your toward the nuance of motivation, inspiration, and, most critically, the shedding of "ego."

Rubin delivers actionable insights drawn from compelling case studies, unlocking the secrets of turning adversity into advantage. This is not just a guide but a blueprint for resilience, arming businesses with strategies to navigate disruption and come out stronger.

In "How to Deal with Microaggressions as an Employee," Kiera Salgado offers a practical, insightful guide to understanding and addressing the subtle, often overlooked aspects of workplace interactions that can impact morale and productivity. This book provides employees at all levels with the tools to recognize and respond to microaggressions, fostering a more inclusive and respectful work environment.

Conflict is something that many people shy away from or avoid altogether. Others are ready for battle at the first sign of conflict and immediately begin strategizing their approach to victory. No matter the approach, the outcome is usually the same—a disconnect. The real loss is often the relationship.

In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range...

Una guía basada en la empatía y la comunicación no violenta para apaciguar una pelea en casa, con los hijos, en la escuela, en el trabajo... o incluso una situación de violencia física. Vivimos en un mundo cada vez más dividido y no es extraordinario encontrarse con personas agresivas y confrontaciones difíciles. Afortunadamente, existen herramientas para convertirnos en pacificadores y transformar situaciones conflictivas en diálogos serenos y sin violencia.

In Abundance Leaders: Creating Energy, Joy, and Productivity in an Unsettled World, renowned management consultant and lecturer Laura Freebairn-Smith delivers a rigorous and practical discussion of energetic, joyful, and productive leadership. In the book, you’ll learn what sets leaders with an “abundance mindset” apart from those with a “scarcity mindset,” and why the former creates work environments that generate superior performance when compared to those created by the latter.

In een wereld die constant evolueert en waar informatie in overvloed aanwezig is, is het vermogen om invloed uit te oefenen en anderen te overtuigen een waardevolle vaardigheid geworden. Of het nu gaat om het inspireren van je team op de werkvloer, het beïnvloeden van de beslissingen van klanten, of het overtuigen van vrienden en familieleden, de kracht van overtuigingskracht speelt een cruciale rol in ons dagelijks leven.

Systemische Beratung: Wie Sie mit der Erfolgsmethode der systemischen Theorie als Berater, Führungskraft oder Coach auch die komplexesten Problemlagen aufschlüsseln und das volle Potential Ihrer Klienten freisetzen – Mit Methodenkoffer der systemischen Fragen, konkreten Anwendungsanleitungen sowie anschaulichen Praxisbeispielen.

Bogen behandler en række af de mekanismer og redskaber, der kan bruges af ledere og medarbejdere for at undgå, at samarbejdet i organisationen hindres af ikke-konstruktive konflikter. Coaching er et af de udviklingsværktøjer, som kan anvendes og give lederkompetencer på organisations-, team- og individuelt niveau i forhold til konflikthåndtering. Alle arbejdspladser har dagligt konflikter! Det er et vilkår, der skaber dynamik på arbejdspladsen, men skillelinjen for, hvornår konflikter skaber udvikling, og hvornår de dræner medarbejderne og organisationen for energi, er hårfin.

Generational distrust and ageism are seeping into organizations worldwide. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams.

Coping in a Toxic Environment is a short, user-friendly guide to negotiating tricky working conditions and learning to thrive rather than simply survive in the workplace. A must-have audiobook for anyone who is struggling in their current employment, it will help you to explore what is toxic for you and review how you are coping in the environment you are in.

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

How to Be Resilient in Your Career: Facing Up to Barriers at Work is a reliable resource presented with nuance, depth, and specificity. Psychologists, psychotherapists, social workers, and HR professionals who are looking for effective advice when supporting people struggling with these issues will greatly benefit from this book—as will early career professionals and established earners looking to resolve their career issues.

This is no ordinary management book. It's a deep-dive exploration into the world of micromanagement, dissecting its roots, examining its impacts, and shedding light on its unsightly consequences. More importantly, this short audiobook is a beacon of hope, a survival guide for those navigating the maddening labyrinth of micromanagement. It equips you with the skills and strategies needed to dodge the micromanager's hawk-eyed gaze and work effectively under their radar. Brown teaches you how to turn the tables and subtly wrestle back control.