検索キーワード： 紛争解決・調停

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

Os conflitos estão cada vez mais presentes em nossa vida. Eles dividem a sociedade, envenenam nossas relações e nos impedem de colaborar uns com os outros. Ameaçam tudo o que valorizamos e amamos – da família ao trabalho, da democracia ao futuro do planeta. A verdade é que nunca solucionaremos todos os conflitos, mas podemos transformá-los. Com décadas de experiência nas negociações mais difíceis ao redor do mundo, William Ury nos ensina a criar um caminho para o possível, encontrando maneiras criativas de converter conflitos destrutivos em soluções positivas para todas as partes.

For the first time, the four most popular restorative justice audiobooks in the Justice & Peacebuilding series —The Little Book of Restorative Justice: Revised and Updated, The Little Book of Victim Offender Conferencing, The Little Book of Family Group Conferences, and The Little Book of Circle Processes — are available in one audio volume.

Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide. The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts...

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

We are eternal and live on after this life. There is one outcome when we leave this life, and that is love. Whether we believe it or not is completely irrelevant. All the science about death proves this. We are all taught that if we just win all the battles, win the arguments and conflicts, we will find happiness. What we have to find out for ourselves is that the only way to find happiness is to stop fighting all the battles. This is the only solution that is complete and final.

If you are a business executive or manager, U.S. litigation is a part of your life. Whether your company is involved in litigation already, trying to avoid it, or trying to make decisions in the context of existing litigation trends, having a basic understanding of how the litigation process works is a must in today’s world. In Business Litigation Demystified, award-winning Quinn Emanuel trial lawyer Diane Cafferata walks U.S. and foreign corporate personnel through the U.S. litigation process.

Gehaltserhöhung verweigert, Beförderung fällt aus oder die Leistungen Ihres Teams bleiben weit hinter den Möglichkeiten zurück? Wer trotz optimaler Vorbereitung, Top-Kompetenzen und harter Arbeit nicht weiterkommt, der steht oft am Rande der Verzweiflung – doch was, wenn der Fehler "im System" liegt? Dann gibt es eine gute Nachricht: Denn mit der effektiven Methode der systemischen Fragen gehen Sie Problemen ganz einfach auf den Grund und dieses Buch zeigt Ihnen, wie! Die Belegschaft, das Projektteam oder die gesamte Firma: Ganz gleich, in welchem Umfeld Sie sich bewegen, Sie sind niemals allein, sondern stets eingebunden in komplexe Systeme.

How To Be The Best (In Business) by Donald V. Almeida is not just any business book. Drawing from his impressive journey up to Global Vice Chairman of PwC, Almeida offers a unique blend of personal memoir and practical self-help. Through engaging stories from his own career, he breaks down complex business concepts into understandable, actionable advice. This book is designed for anyone in the business world, from newcomers looking for direction to seasoned professionals seeking to refine their skills. Almeida's narrative is inviting, making his profound insights accessible to all.

Whether in everyday life or at work - wherever people and different characters meet, there is potential for conflict. Do you often find yourself in situations where minor disputes lead to lengthy arguments or where you fail to assert your interests? Do you perhaps jeopardize relationships with people who are important to you or with whom you are dependent? Do you perhaps even feel less educated or eloquent than your counterpart after discussions?

Bosses, Coworkers, and Building Great Work Relationships is filled with practical advice from HBR experts who can help you answer questions like: What's the best way to have a tough conversation with my boss? How do I connect with people and make real friends at work? When should I opt into (or out of) office politics? How can I build a strong professional network?

Discover how to overcome conflicts with confidence and grace… and regain your peace of mind. Have you seen simple misunderstandings escalate into full-blown conflicts? Do you revisit conflicts in your head, thinking of better responses? Are your personal and professional relationships straining because of your conflicts? If you answered yes to the above questions, you are in the right place.

You have a vision for success and impact, and you know exactly how to get there. You have a track record that speaks for itself and you are an inspiration to friends and family. Just the way you have been a change agent for others, it’s time to be an agent for your own change. You don’t have to live a life void of fun, good health, and restful sleep. It doesn’t have to be so hard. It’s time to take charge of your transformation.

The Asshole Whisperer book for managers contains true stories and tips to deal with crappy leaders and jerks at work. You will learn how to use corporate values to hold people at work accountable for their conduct, how to give feedback about attitudes or behavior, and how to quickly assess and utilize personality traits (extrovert, introvert, ambivert) to your mutual benefit. Why? So, you can meet your goals and deadlines and to put it simply, get shit done. Assholes are part of our lives.

Are you ready to take your career in Human Resources to the next level? Look no further! Dive into the comprehensive world of HR with our PHR Certification Study Guide. Whether you're a seasoned HR professional or just starting out in the field, this guide is your ultimate companion. Packed with meticulously curated content, it covers all aspects of human resources management, from recruitment and selection to employee relations and beyond.

Nel corso della mia carriera mi sono confrontato con migliaia di imprenditori, ne ho affiancati centinaia e visto una miriade di aziende sfasciarsi per problematiche al vertice, per mancanza di comunicazione tra soci, per stupidi diverbi tra i titolari. Nella maggior parte dei casi erano aziende sane, con una buona idea di business, che offrivano prodotti o servizi di tutto rispetto. Eppure la mancanza di affiatamento e armonia tra dirigenti aveva portato delle spaccature insanabili all’interno di queste imprese.

‘A brilliant book’ Alastair Campbell, The Rest is Politics 'The essential, must-read insider account of the West’s cat and mouse economic warfare against Russia and how it is changing the face of global trade. Magisterial and gripping’ Catherine Belton ‘A brilliant, engagingly written...

“How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.

El libro se presenta como una obra exhaustiva que aborda diversos aspectos de la mediación familiar, estructurada en veinte capítulos que proporcionan una visión integral de la disciplina.

Je stressiger es zwischen uns Menschen zugeht, desto deutlicher werden die Grundmechanismen unseres täglichen Verhaltens am Arbeitsplatz: Es geht u.a. um Kooperationsbereitschaft unter Kollegen, um das Streben nach Macht, um Führungsverhalten - aber auch um einen Flirt im Büro oder das Vermeiden von offenen Konflikten. Gregor Fauma analysiert, wie Menschen evolutionär ticken, was uns antreibt und was uns manchmal auch hindert, im Büroalltag kluge Entscheidungen zu treffen.