検索キーワード： 紛争解決・調停

There are things you want, someone you want to be, changes you want to make . . .But cue the chorus:I don’t have the time, money, or energy for that. I don’t have experience doing “x.” I am too short, fat, tall, old, awkward, exhausted. I work a demanding job. I have children and aging parents and can’t find any time for myself.

An updated edition of the book, The Anatomy Of A Corporate Lynching which now includes everything that transpired since the release's first printing. This biographical recollection goes behind the scenes of a very public copyright and civil rights lawsuit that took place in New York between the author and Con Edison. The ensuing litigation details and media accounts shared within the book act as a motivational guide to people going through a similar corporate crisis.

This is a book of practical advice for restoring the vibe when trust has been tested, damaged or even broken. It provides an introduction to the Mindful Improv Thinking framework for initiating, engaging and recovering from the difficult conversations that ultimately strengthen trust. Damaged trust is an inevitable reality of collaboration. Good people get it wrong sometimes. We say the wrong thing, drop the ball, and have areas of needed growth that impact our colleagues in ways unintended. What happens next is what determines culture.

Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with.

Family Business Management provides an accessible overview of the core aspects of family business, with an international, practice-based perspective. Structured in four parts, the book covers key topics such as family firm goals, conflict management, human resources, strategy, financial management, family and business governance, and succession planning. A wide variety of cases and examples are used throughout the book to highlight cultural and institutional differences between family businesses in contrasting contexts.

Are you tired of carrying the weight of past hurts and resentments? Do you long for a way to break free from the emotional chains holding you back? "Resentment and Anger? Do This..." offers a groundbreaking approach to forgiveness that will transform your life.

Que ce soit dans la vie de tous les jours ou dans la vie professionnelle, il existe un potentiel de conflit lorsque des personnes et des caractères différents se rencontrent. Vous arrive-t-il souvent de vous retrouver dans des situations où vous vous disputez plus longtemps à cause de petits différends ou où vous ne parvenez pas à faire valoir vos intérêts ? Cela met-il en danger vos relations avec les personnes auxquelles vous tenez ou avec lesquelles vous avez une relation de dépendance ? Vous sentez-vous moins éduqué ou moins éloquent que vos interlocuteurs après une discussion ?

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of Fierce Conversations—the bestselling classic guide to getting your message across and getting what you want—master teacher and leader Susan Scott gives you the tools to transform the con­versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter.

Inspired by the Japanese concept of kiku—a more engaged, empathetic style of listening—a sociolinguistics researcher and writer offers a ground-breaking guide to more intentional and meaningful communication. No other life form turns noise into sound, sound into language, then language into...

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

This guide to communication contains various strategies for effective and positive communication. You will learn the difference between dialogue and monologue. You will learn the meaning of "listening with your mouth" and being on the right frequency for communication with another person. This unique work houses numerous humorous anecdotes and scenarios.

When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and advisor to the UN Mediation Unit, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail. Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it

' «حوِّل الأنظار إليك واسرق الأضواء بأناقتك». أحيانًا نواجه مواقف مزعجة، ولا نتصرف فيها بما يرضينا، ونلوم أنفسنا بعدها على ردودنا المحترمة والخجولة، لذلك...

The Let It Be Method: A Simple Reflective Guide to Finding Balance in a World Full of Choices by Laura La’Wonder is your ultimate companion for navigating life’s complexities with clarity, peace, and purpose.

Hate and division have become a more prevalent part of our society. People can easily identify how violent or aggressive behavior has a negative impact on those involved and even those who witness it. But what about the more subtle but nonetheless negative behaviors of rudeness and incivility?

DESPRE AUDIOBOOK. Ai putea crede că știi totul despre natura conflictelor și cum pot fi soluționate. De asemenea, că orice încercare de a adânci această cunoaștere ar fi inutilă sau cel mult o acumulare de date plictisitoare și irelevante. Și, într-un fel, e posibil să ai dreptate. Dar dacă ai schimba total perspectiva? Volumul de față îți propune aplicarea câtorva instrumente de gândire neconvenționale, deși deja foarte cunoscute, precum gândirea laterală.

This book provides a comprehensive framework for understanding conflict, drawing on psychology, sociology, and communication studies. It examines how perception, emotion, and cognitive biases shape our responses to disagreements, and explores the impact of stress, fear, and ingrained beliefs that can escalate disputes.

Do you know how much complaining costs your organization each year? There is evidence that whining has serious negative effects, both personally and professionally. Not only does it demotivate individuals and eat away at their energy, sometimes even making them sick, but it reduces productivity, leads to staff turnover, poisons the work climate and rubs off on customer satisfaction. Is the complaining to be accepted in a workplace? Not at all! Luckily, there are ways to counter this bad habit, whether at work or at home.

A collection of articles on various topics related to industries in business. Opinion pieces, business trends, and guidance through business lessons.

Vorgesetzte treffen häufig dumme Entscheidungen und erscheinen uns nicht ausreichend qualifiziert für ihre Aufgaben. Und deren Vorgesetzte? Oft noch schlimmer. Doch damit nicht genug. Auch unter den einfachen Kollegen herrschen Selbstsucht, Lügen, Neid und Bosheit. Das mag nach übler Nachrede und haltlosen Schuldzuweisungen frustrierter Büroangestellter oder alkoholisierter Stammtischbesatzungen klingen.