検索キーワード： 紛争解決・調停

Owning Your IT is your own, personal guide to breaking free from the habits and behaviors that are holding you back. We all have an "IT"—those habits that seem to have more control over us than we do over them. In Owning Your IT, you'll learn how to identify yours and manage them better.

Mediation—a world where conflict leads to honest communication, healed wounds, and win-win solutions. Or is it? That depends on what you mean by mediation! If you’re confused by the conflict resolution process known as mediation, and all its many meanings, look no further. In The Mediator’s Approach: Five (and a Half) Paths Through Conflict, you will learn the theory, goals, and practices of five (and a half) of the main approaches practiced by mediators today.

In the newly revised second edition of Encouraging the Heart, renowned leadership experts and bestselling authors James Kouzes and Barry Posner deliver an incisive and practical playbook for leaders who want to inspire their followers to achieve extraordinary things. They've packed the book with real-world examples, practical ideas, and eye-opening advice drawn from over four decades of work with countless business leaders.

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

Are you a leader striving to elevate your team's performance and morale? If emotional undercurrents disrupt productivity, you're not alone. Today’s competitive environment makes Emotional Intelligence (EI) essential. Studies show EI improves team dynamics and boosts productivity. As Niloofer Merchant, a Silicon Valley thought leader, said, “Leadership without emotional intelligence is like an engine without fuel.

Beyond No: Harnessing the Power of Resistance for Organizational Growth is a thought-provoking exploration of the concept of resistance—something that is bound to arise within every organization in response to new projects, policies, or initiatives.

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results. Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide.

How do you work? In businesses and nonprofits, families and faith communities, how we work matters. Culture Shift: Nonviolence at Work reimagines these environments as places that are united with our values. Our work can feel like a nourishing part of our life. We can look forward to meetings. Working groups can become spaces we enjoy being, where learning is continuous and mistakes are welcomed, where each person knows they matter.

NLP für Führungskräfte: Mit effizienter, gezielter und optimal situationsangepasster Kommunikation zu Souveränität und Erfolg in Führungspositionen. Sie wollen als Führungskraft so richtig durchstarten? Sie sind top qualifiziert, doch in Gesprächssituationen läuft nicht immer alles optimal? Und Sie möchten Kommunikation nicht als Notwendigkeit betrachten, sondern als Superkraft nutzen? Dann setzen Sie auf die Techniken des NLP – und dieses Hörbuch zeigt Ihnen, wie!

In Zeiten von wachsendem Leistungsdruck, Unsicherheit und komplexer Teamdynamik ist nicht Dominanz gefragt, sondern Klarheit, innere Stabilität und respektvolle Kommunikation. Dieses Buch verbindet bewährte Prinzipien der Kampfkunst mit aktuellen Erkenntnissen aus Führungspsychologie, Deeskalation und achtsamkeitsbasierter Persönlichkeitsentwicklung.

Arrêtez de vouloir contrôler l’incontrôlable, laissez donc faire ! Deux mots simples vont changer votre vie ! Vous avez du mal à atteindre vos objectifs ou à être plus heureux ? Le problème ne vient pas de vous. Le problème, c’est le pouvoir que vous donnez aux autres. Dans ce livre, vous apprendrez comment deux mots – Let Them (laissez-les) – peuvent vous délivrer de l’opinion et du jugement d’autrui. Vous serez alors libéré du besoin épuisant de vouloir tout contrôler autour de vous.

This audiobook is a comprehensive guide to navigating leadership in the real world, blending traditional theories with practical, real-life experiences. Written from the perspective of someone who learned leadership on the job rather than in classrooms, it highlights the importance of emotional intelligence, adaptability, and continuous learning in effective leadership.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

Do you ever feel like you’re working harder, making faster decisions, and yet nothing really improves? You’re not alone. Most leaders spend their careers firefighting—solving the same problems over and over—because they jump to quick fixes that don't last. In this engaging business fable, you’ll meet Mitchell, a driven leader whose “bias for action” has always won him praise… until a high-stakes project threatens both his career and his family life. When his old playbook fails, he’s forced to confront an uncomfortable truth: he’s been solving the wrong problems all along.

Que ce soit dans la vie de tous les jours ou dans la vie professionnelle, il existe un potentiel de conflit lorsque des personnes et des caractères différents se rencontrent. Vous arrive-t-il souvent de vous retrouver dans des situations où vous vous disputez plus longtemps à cause de petits différends ou où vous ne parvenez pas à faire valoir vos intérêts ? Cela met-il en danger vos relations avec les personnes auxquelles vous tenez ou avec lesquelles vous avez une relation de dépendance ? Vous sentez-vous moins éduqué ou moins éloquent que vos interlocuteurs après une discussion ?

Experience the Power of Charismatic Leadership—Narrated by author John C. Maxwell! Is charisma essential for every leader? Absolutely. At its core, leadership is influence—nothing more, nothing less. And to influence others effectively, you must connect with them. In The Charismatic...

AN INSTANT USA TODAY BESTSELLER Conflict management expert Robert C. Bordone and leading behavioral neurologist Joel Salinas, M.D., join forces to introduce conflict resilience: the radical science of standing strong in the face of conflict and breaking the bad habits that sabotage our politics...

What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families—Drs. Jim Guinn and John Eliot have reduced the time and cost of conflict resolution. With this experience combined with science and research, Guinn and Eliot discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.

When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and advisor to the UN Mediation Unit, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail. Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it

This guide to communication contains various strategies for effective and positive communication. You will learn the difference between dialogue and monologue. You will learn the meaning of "listening with your mouth" and being on the right frequency for communication with another person. This unique work houses numerous humorous anecdotes and scenarios.