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Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA. Marc Polymeropoulos has had to live with the consequences of decisions made under the...

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of...

You loved John Maxwell's best-selling Winning with People, and now you're ready for some specific action steps to build on the knowledge you gained. 25 Ways to Win With People has just what you need! This complementary companion to the full-length book is ideal for a quick refresher course on...

Everybody negotiates at various points every day, be it in life or business, and it’s important to get it right. On average, people leave about 20% of potential mutual gains untapped in any negotiation. This is akin to taking 20% of the value in any deal and dumping it into a garbage canister...

This program includes an introduction read by the author. There’s been a revolution in negotiating tactics. The world’s best negotiators have moved beyond How to Win Friends & Influence People and Getting to Yes. For over twenty years. David Sally has been teaching the art of negotiation at...

An accessible guide showing all people how to create and sustain diversity and inclusivity in the workplace—no matter your identity, industry, or level of experience Offering real-life accounts that illustrate common workplace occurrences around inclusivity and answers to questions like “How...

A practical, inspirational, revolutionary guide to social innovation Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually...

Capacitación 101, es lo “mejor de lo mejor” de Maxwell sobre el tema. Los temas que incluye son: ¿Por qué necesito capacitar a otros? ¿Cuáles son las características de alguien que tiene el potencial para llegar a ser un líder? ¿Cómo puedo invertir en el equipo a largo plazo?...

Talent wins games, but teamwork wins championships. Let John C. Maxwell teach you how teamwork is the heart of great achievement in the game of business. Teamwork is a vital part of success in sports, pop culture, and every other industry--including business. In this essential guidebook, New...

If no further changes are made, it will take 132 years to reach full gender parity across education, economic participation and opportunity, and political empowerment! When women learn how to be heard, true leadership with positive social and economic results is seen. They can balance assertiveness with care, management with team empowerment, and create a workplace environment that is inclusive, safe, and productive. The challenge for many female leaders isn't their leadership skills, it's finding their voice! 

Ed Beltran, the CEO of a powerhouse leadership communication company, believes the antidote to stressed-out workplaces starts with conversation. Beltran has developed a science-based model to reduce stress and help people build what he calls fierce resilience. By leveraging the power of conversations, individuals discover their unique stressors, master skills to neutralize stressors, and build unwavering resilience that elevates their emotional well-being.

All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until now!

It’s the dirty little secret of our American civil justice system: Getting real justice in everyday lawsuits costs too much. Legal fees and hidden costs dwarf financial stakes, forcing a choice between frustrating settlement or a long slog through litigation’s due process—either path feeling like legalized extortion. This huge and growing gap in our civil justice system occupies a no-man’s land of prevailing injustice between small claims and high-stakes disputes, defying all efforts to control it for decades. Until now.

Fixing Fractures was formulated by years of bringing fragmented people back together. Its approach pairs the resolution protocol—a proven step-wise process for renewal, with the relationship mindset—a productive way of regarding difference and getting along. The context for taking fulfilling action and achieve resolution is fully laid out in this step-by-step audiobook that is easy to listen to, fun and probing at the same time.

In business and life we avoid sensitive yet crucial topics at our own peril. Harvard Business School's Christina Wing provides tools for navigating and communicating with clarity and compassion. We live in a world where the list of off-limits topics keeps growing—at work, at home, and even...

Some people make you feel intelligent. Others make you feel like your brain has shrunk. The difference isn’t you. It’s valence —the invisible charge beneath every conversation. Get it wrong and you collapse someone’s thinking from 720 possibilities to 2. Get it right and you unlock creativity, confidence, and connection. In The Power of Conversation, Brady G. Wilson reveals what thirty years of working with leaders has taught him: conversation is the oldest technology on earth —and still the most powerful. It releases energy. It rebuilds trust.

Leadership isn't what you thought it would be. It's not the title or the corner office. It's the weight of responsibility when the stakes are high, the information is incomplete, and every decision carries consequences you can't fully control.

Every workplace conversation just got easier. Whether you're navigating passive-aggressive coworkers, coaching underperforming employees, or surviving another pointless meeting, this 2-in-1 bundle gives you the exact phrases you need.

Confront what no one dares to say, but everyone feels Enterprise families rarely fall apart because of bad strategy or poor governance. What truly gets in the way are the things left unspoken: quiet resentments, competing values, and emotional undercurrents that influence decisions and...

Виктор Шейнов — конфликтолог, психолог и социолог, бизнес-тренер. Разработал теорию перманентного системного управления конфликтами в социальных группах и организациях и реализующую ее социальную технологию. Автор более 250 научных работ, более 30 книг. Доктор социологических наук, профессор, академик Международной академии информационных технологий. Каждый из нас периодически в жизни сталкивается с конфликтами на работе или в семейной жизни, и иногда с собой. В книге Управление конфликтами рассматриваются психологические механизмы возникновения и развития конфликтов.