検索キーワード： 紛争解決・調停

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

We are eternal and live on after this life. There is one outcome when we leave this life, and that is love. Whether we believe it or not is completely irrelevant. All the science about death proves this. We are all taught that if we just win all the battles, win the arguments and conflicts, we will find happiness. What we have to find out for ourselves is that the only way to find happiness is to stop fighting all the battles. This is the only solution that is complete and final.

Whether you’re studying enterprise, you’re a new face in the business world, or you’ve been playing the game for a while and you want to brush up on your legal knowledge, knowing how to protect a business from lawsuits and class actions is going to keep you on the right side of the line, protecting both your reputation and your budget.

Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.

Konflikte sind unvermeidlich und können plötzlich wie ein Sturm über uns hereinbrechen. Oft entstehen sie aus dem Nichts, entladen sich unerwartet und hinterlassen tiefgreifende Spuren. Aufgebrachte Gemüter, verletzte Gefühle und unausgesprochene Spannungen schaffen eine Atmosphäre, die schnell eskalieren kann.

The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.

In times of accelerated change and disruption, peoples’ lagging ability to adapt opens Pandora’s Box for destructive conflict, burnout, and division. In this Black Belt Edition of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility, greatly impacting your individual sense of freedom and engagement in your life.

In this award-winning bestseller, you will travel across time through riveting, real-life David & Goliath stories uncovering the secrets and strategies of successful smaller players so you, too, can get what you want against the odds.

Unlock the secrets to powerful communication with "How to Communicate Like a Therapist" by Kevin Berger. In this comprehensive guide, you’ll discover the proven techniques that therapists use to navigate complex conversations, build trust, and foster meaningful connections.

Are you ready to master the art of office politics without sacrificing your values? How to Win at Office Politics Without Killing Someone by Alex Baker is your ultimate guide to thriving in the corporate world with grace and strategy.

Carol Juergenen Sheets and Allan J. Katz have created a workbook/roadmap for rebuilding relationships damaged by sexual addiction and other forms of infidelity. With a focus on empathy – understanding what the betrayed partner is feeling; the exercises in this guidebook will help sex addicts rebuild lost trust and intimacy. This is a recipe for healing a broken relationship.

Conflict exists in every organisation. Sometimes very obviously. Sometimes quietly. Very few love it. If you are frustrated with yourself for not stepping in; with others, for not playing ball; with the politics that get in the way of getting results; with the clearly dysfunctional teams; then this book is for you. A companion to Mentally at Work, but also a stand-alone book, it takes the science of our brains and the reality of the workplace and gives you practical tools to more effectively navigate the elephant in the room, to decrease conflict.

Viele Führungskräfte betrachten regelmäßige Mitarbeitergespräche als reine Zeitverschwendung. Dabei sind Mitarbeitergespräche eine große Chance, um ein Team zu motivieren, Feedback zu geben und Konflikte beizulegen. Doch nicht alle Führungskräfte wissen, was sie in Mitarbeitergesprächen sagen können, um besonders positiv auf die Mitarbeiter einzuwirken. Die schnellen 55 Führungstipps für Mitarbeitergespräche von Deutschlands Top Führungskräfte-Trainer Wladislaw Jachtchenko sind praxistaugliche Anleitungen für souveräne und effiziente Gespräche mit deinen Mitarbeitern.

Tanto la manipulación como la persuasión son habilidades de tipo social o relacional, se trata de dos posibles estrategias para perseguir el mismo objetivo y ¿cuál es ese objetivo que buscan tanto la manipulación como la persuasión? Es simple, generar una acción en la otra persona, entonces ¿cuáles son las diferencias entre manipular y persuadir? si ambas buscan lo mismo.

There are things you want, someone you want to be, changes you want to make . . .But cue the chorus:I don’t have the time, money, or energy for that. I don’t have experience doing “x.” I am too short, fat, tall, old, awkward, exhausted. I work a demanding job. I have children and aging parents and can’t find any time for myself.

In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?

This is a book of practical advice for restoring the vibe when trust has been tested, damaged or even broken. It provides an introduction to the Mindful Improv Thinking framework for initiating, engaging and recovering from the difficult conversations that ultimately strengthen trust. Damaged trust is an inevitable reality of collaboration. Good people get it wrong sometimes. We say the wrong thing, drop the ball, and have areas of needed growth that impact our colleagues in ways unintended. What happens next is what determines culture.

Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap.

This guide to communication contains various strategies for effective and positive communication. You will learn the difference between dialogue and monologue. You will learn the meaning of "listening with your mouth" and being on the right frequency for communication with another person. This unique work houses numerous humorous anecdotes and scenarios.