検索キーワード： 紛争解決・調停

Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience: the radical act of sitting in and growing from conflict to break the bad habits that sabotage our politics, workplaces, and most important relationships.

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

Os conflitos estão cada vez mais presentes em nossa vida. Eles dividem a sociedade, envenenam nossas relações e nos impedem de colaborar uns com os outros. Ameaçam tudo o que valorizamos e amamos – da família ao trabalho, da democracia ao futuro do planeta. A verdade é que nunca solucionaremos todos os conflitos, mas podemos transformá-los. Com décadas de experiência nas negociações mais difíceis ao redor do mundo, William Ury nos ensina a criar um caminho para o possível, encontrando maneiras criativas de converter conflitos destrutivos em soluções positivas para todas as partes.

For the first time, the four most popular restorative justice audiobooks in the Justice & Peacebuilding series —The Little Book of Restorative Justice: Revised and Updated, The Little Book of Victim Offender Conferencing, The Little Book of Family Group Conferences, and The Little Book of Circle Processes — are available in one audio volume.

Özden Aslan, Zor İnsanlarla Zorlanmadan Baş Etmek adlı kitabında olduğu gibi, yine üç farklı zor insan tipiyle baş etmenin yollarını anlatıyor. İşte Zor İnsanlar, yarattığı beklentiyi tamamen karşılıyor. Çevremizde mutlaka bir Demir, Engin Yayınevi Bilgin, Dr. Hüsnü veya Nurcan vardır. Böyle kişilerle baş etmenin akıl oyunlarıyla dolu yolları bu kitapta. Zaman zaman güldüren, güldürürken de öğreten harika bir kitap. Dinçer Maden Harikaydı, bir solukta okudum. Öyküler, eğitici ve etkileyici; kendinizden bir parça buluyorsunuz. "Bu kişiye böyle davramrsam baş edebilirim" diyorsunuz ve ders çıkarıyorsunuz.

What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families—Drs. Jim Guinn and John Eliot have reduced the time and cost of conflict resolution. With this experience combined with science and research, Guinn and Eliot discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.

Have you ever felt invisible? Your lips are moving, but no one's hearing you. It's frustrating when your great ideas or insights are overlooked. It can make you want to scream! Instead, take the next thirty days to learn and implement powerful tactics to improve your quality of communication. Whether making a case for budget dollars, being interviewed by a reporter, speaking up in a staff meeting, or having a heart-to-heart with your partner, your voice is important.

Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with.

Family Business Management provides an accessible overview of the core aspects of family business, with an international, practice-based perspective. Structured in four parts, the book covers key topics such as family firm goals, conflict management, human resources, strategy, financial management, family and business governance, and succession planning. A wide variety of cases and examples are used throughout the book to highlight cultural and institutional differences between family businesses in contrasting contexts.

Crises are inevitable, but your response to them can shape your legacy. In a world where crises seem to be the new normal, leadership that adapts is more vital than ever. In his new book How Not to Waste a Crisis bestselling Tod Bolsinger offers a refreshing perspective on turning chaos into opportunity. Unlike a typical leadership book, How Not to Waste a Crisis is an invitation to rethink and redefine your approach to leadership in times of upheaval. What sets How Not to Waste a Crisis apart is its vibrant storytelling, engaging illustrations, and practical exercises.