検索キーワード： 紛争解決・調停

In een wereld die constant evolueert en waar informatie in overvloed aanwezig is, is het vermogen om invloed uit te oefenen en anderen te overtuigen een waardevolle vaardigheid geworden. Of het nu gaat om het inspireren van je team op de werkvloer, het beïnvloeden van de beslissingen van klanten, of het overtuigen van vrienden en familieleden, de kracht van overtuigingskracht speelt een cruciale rol in ons dagelijks leven.

Bogen behandler en række af de mekanismer og redskaber, der kan bruges af ledere og medarbejdere for at undgå, at samarbejdet i organisationen hindres af ikke-konstruktive konflikter. Coaching er et af de udviklingsværktøjer, som kan anvendes og give lederkompetencer på organisations-, team- og individuelt niveau i forhold til konflikthåndtering. Alle arbejdspladser har dagligt konflikter! Det er et vilkår, der skaber dynamik på arbejdspladsen, men skillelinjen for, hvornår konflikter skaber udvikling, og hvornår de dræner medarbejderne og organisationen for energi, er hårfin.

Generational distrust and ageism are seeping into organizations worldwide. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams.

Coping in a Toxic Environment is a short, user-friendly guide to negotiating tricky working conditions and learning to thrive rather than simply survive in the workplace. A must-have audiobook for anyone who is struggling in their current employment, it will help you to explore what is toxic for you and review how you are coping in the environment you are in.

How to Be Resilient in Your Career: Facing Up to Barriers at Work is a reliable resource presented with nuance, depth, and specificity. Psychologists, psychotherapists, social workers, and HR professionals who are looking for effective advice when supporting people struggling with these issues will greatly benefit from this book—as will early career professionals and established earners looking to resolve their career issues.

This is no ordinary management book. It's a deep-dive exploration into the world of micromanagement, dissecting its roots, examining its impacts, and shedding light on its unsightly consequences. More importantly, this short audiobook is a beacon of hope, a survival guide for those navigating the maddening labyrinth of micromanagement. It equips you with the skills and strategies needed to dodge the micromanager's hawk-eyed gaze and work effectively under their radar. Brown teaches you how to turn the tables and subtly wrestle back control.

Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.

Prepare to be inspired by real-life stories of individuals who have faced similar situations and emerged victorious. Discover how they rallied their allies, leveraged their strengths, and skillfully negotiated their way to success. Each chapter combines practical advice with captivating storytelling, ensuring that you not only gain valuable insights but also enjoy the process. The book goes beyond generic advice by providing you with practical, day-to-day strategies that you can implement immediately.

Apprenez à gérer les personnalités toxiques au travail. Des experts en stratégie d'entreprise livrent leurs conseils pour apprendre à gérer les personnalités toxiques au travail, quel que soit leur profil : paranoïaque, anxieux, narcissique, hystérique, etc. S'appuyant sur des cas concerts, ils montrent comment trouver la bonne attitude et les bonnes paroles afin de désamorcer les tensions et de rétablir des relations apaisées.

In three must-listen books, you’ll master effective communication one step at a time. The Communication Guru Collection teaches you how to talk effectively, master small talk, and listen empathically. Every book in the collection delivers highly practical techniques that you can quickly apply to your everyday conversations. Using the skills in each book, your communication ability will skyrocket, leading to more meaningful connections, more effective conflict resolution, and a greater influence on everyone graced by your company.

Systemische Beratung: Wie Sie mit der Erfolgsmethode der systemischen Theorie als Berater, Führungskraft oder Coach auch die komplexesten Problemlagen aufschlüsseln und das volle Potential Ihrer Klienten freisetzen – Mit Methodenkoffer der systemischen Fragen, konkreten Anwendungsanleitungen sowie anschaulichen Praxisbeispielen.

Ed Beltran, the CEO of a powerhouse leadership communication company, believes the antidote to stressed-out workplaces starts with conversation. Beltran has developed a science-based model to reduce stress and help people build what he calls fierce resilience. By leveraging the power of conversations, individuals discover their unique stressors, master skills to neutralize stressors, and build unwavering resilience that elevates their emotional well-being.

Unlock the secrets to powerful communication with "The Art of Effective Communication: Mastering the Skills for Personal and Professional Success." This insightful guide delves into the essential techniques and strategies needed to convey your ideas clearly and persuasively. Whether navigating the complexities of workplace interactions, strengthening personal relationships, or presenting your thoughts in public, this book offers practical advice and real-world examples to enhance your communication prowess.

This is not soft-on-crime, feel-good philosophy, but rather a concrete effort to bring justice and healing to everyone involved in a crime. In The Little Book of Restorative Justice, Howard Zehr, the father of restorative justice and is known worldwide for his pioneering work in transforming understandings of justice, first explores how restorative justice is different from criminal justice. Then, before letting those appealing observations drift out of reach into theoretical space, Zehr presents restorative justice practices.

Our public lands are the places we go for relief from modern society and to know ourselves better. They are also the economic basis for one of our nations strongest economic pillars: the outdoor recreation industry. Every day, we face severe news reports of the state of climate change. All the while our current Supreme Court is rolling back clean air standards as the former administration did their best to dismantle our clean water laws and weaken protections on our treasured public lands.

Manifestieren? Seien wir doch mal ehrlich, so wie das all die Persönlichkeitsentwicklungs-Gurus beschreiben, klappt das doch bei den wirklich wichtigen Dingen meistens nie. Es scheint sogar so, je mehr du dir etwas wünschst, desto schneller läuft es vor dir weg. Und in dir wächst die leise Ahnung, dass Manifestieren schon etwas mehr benötigt als Visualisieren und Vertrauen ins Universum. Manchmal fühlt sich das Ganze eher nach Sudoku und Exit Game an als nach Regelhaftigkeit und Urvertrauen.

Conflict is something that many people shy away from or avoid altogether. Others are ready for battle at the first sign of conflict and immediately begin strategizing their approach to victory. No matter the approach, the outcome is usually the same—a disconnect. The real loss is often the relationship.

The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments with a true DEI perspective. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition.

In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.

In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range of challenging scenarios and practical solutions and is packed with insightful answers to over 100 of your most urgent project management questions.