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Nie mehr um eine Antwort verlegen sein. Wer kennt das nicht: Man möchte auf ein Argument reagieren, einen Vorwurf kontern oder soll sich spontan äußern – doch es fällt einem absolut nichts Passendes ein, und wenn doch, dann oft erst im Nachhinein, worüber man sich umso mehr ärgert.

What's the secret sauce to Supercharged Communications? Can it be quantified? Can it be taught? More than that, as a leader, who are you? What are the values you project—not just in the workplace but 24/7? David Schreiner, Ph.D., spent years researching and speaking to executives and people in large organizations across the country to try to discover just that.

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

Whether you are a business or nonprofit leader, a consultant, a coach or an educator, this book will provide you with a step-by-step methodology and practical tools to help teams envision, design, and implement important new organizational futures. Creating Futures that Matter Today: Facilitating Change through Shared Vision demonstrates how creating shared vision positively impacts an organization’s ability to address the critical challenges it faces. Parker and Pool offer convincing examples of how to use visionary thinking with any team seeking to discover new opportunities.

Dive into the hilariously cunning world of "How to Get a Promotion Without Deserving One," a must-listen satire by Tom Baker & Paul Evans. This witty exploration of office politics through the eyes of the unforgettable "Chad" will have you laughing, cringing, and nodding in recognition.

The key behind communication - it's not about what you say. It's how you shut up. Empathy and listening - they sound easy, but you know that most people you meet on a daily basis can't do it. So what's the deal? Mindful listening is the skill behind deep relationships. This book is about a skill that isn't complex, but also not easy. It's a book about relationships and what drives them - what lets you into people's hearts.

Basics in Communication 101 helps people to become better Communicators. The whole focus of the book is to identify key components of the communication process and to determine the best ways to deal with and communicate properly. A must listen for every family member and office person.

In the hybrid work environment, maintaining a positive mindset about your value and opportunities begins more actively with you than ever before. Now that everything has become more virtual, you probably miss the personal connections with your leader or co-workers that reinforce a sense of shared motivation and direction. This course empowers you to emphasize your assets, feel more at peace with your weaknesses and become more empowered about sharing your strengths. It will give you the courage and confidence to drive your opportunities rather than be driven.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

Junge Führungskräfte: Mit smarten, effektiven und typgerechten Strategien souveräne Leadership-Kompetenzen entwickeln. Beruflich läuft es bei dir gerade richtig rund, und die nächste Sprosse auf der Karriereleiter steht bevor? Gehört dazu auch endlich Führungsverantwortung? Aber jetzt fragst du dich, wie du das in jungen Jahren schon hinkriegen sollst wie ein alter Hase? Dann schnapp' dir diesen Ratgeber und entdecke, wie du Schritt für Schritt deinen ganz persönlichen Führungsstil entwickelst.

Negociar bem é uma das habilidades mais importantes que devemos aprender na vida, mas também pode–e deve–ser utilizada para construir relacionamentos mais sólidos e viver melhor. Com base em uma visão inovadora, a premiada professora e mediadora internacional Alexandra Carter oferece um método para que você consiga bem mais em uma negociação.

'It's rare to find a book that is not only intensely personal but deeply practical. Julian Fisher has somehow pulled it off, in this fascinating and engaging guide to the art of influence. Think Like a Spy is a fantastic read, full of eye-opening espionage tradecraft as well as insightful tips...

Dim Sum Strategy presents a carefully curated selection of proven strategic tools, with insights and anecdotes from three decades working with some of the world’s leading brands at the world’s top agencies. The book is structured to follow the author’s proven Brand Centered Management™ process, with a smattering of different “tools” split into four parts: Discovery, Definition, Direction, and Delivery. Each tool is presented in bite-sized, standalone chunks; you can listen to the book in stepwise fashion or cherry-pick in whatever order you wish—just like a dim sum meal.

Ready to embark on your podcasting journey? Dive into the comprehensive guide, "How to Start a Podcast," and transform your podcasting dreams into reality. Whether you're a novice or an experienced podcaster aiming to elevate your show, this book equips you with the essential knowledge and strategies you need. With "How to Start a Podcast," you'll gain the knowledge and confidence to kickstart your podcasting journey, captivate a dedicated audience, and even generate income from your passion.

Sinergia es una guía para principiantes sobre cómo negociar mejor, mejorar tus habilidades de persuasión y crear ideales en los que todos ganen. Vivimos en un mundo interconectado. Gradúate de la mentalidad de competencia y adopta la mentalidad de colaboración.

In the fast-paced world of business and personal relationships, the ability to instantly connect with others is invaluable. "The Secrets of Instant Rapport" by renowned sales trainer and coach Wayne Sutton is a transformative guide that unveils the art of making an immediate, genuine connection with the people you meet. This book is not just about making a great first impression; it's a deep dive into the psychological nuances and subtle dynamics that foster strong, lasting relationships in both personal and professional spheres.

Your business success depends on your emotional intelligence. This is a skill you can't afford not to invest your time in. Start your journey now! Businesses are run by humans… and in order for them to reach their full potential, emotional intelligence must be at the core of operations. Gone are the days when IQ was a marker of entrepreneurial success. Today, the greatest leaders are those with high EI. The good news is that emotional intelligence is a skill – and that means that you can sharpen it until it’s a shining arrow aimed at meeting all your targets.

Authenticity, Identity, and Being Yourself at Work is filled with practical advice from HBR experts who can help you answer this and other questions like: What does authenticity really mean at work? How do I disclose personal information without oversharing? In what ways can I overcome feelings of imposter syndrome? What should I do when who I am conflicts with those around me?

Globally recognized expert on learning and leadership, Jeff Wetzler offers a hands-on, surprisingly effective way to find out what others really think, know, and feel, leading to smarter decisions, more creative solutions, and deeper relationships. "Invaluable ... required reading." —Kim Scott...

A fresh and fascinating look at politeness and the important role it plays in our work, relationships and lives, from professor and pioneer of Politeness Theory, Louise Mullany 'Fascinating and insightful. I'm grateful to have read it, and pleased to have learnt so much in the process. I would -...