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In the new recording of the Third Edition created in 2005, Bob Burg builds on his proven relationship-building principles to bring even more clients to your door and helps you attract only those who are interested in what you sell. He shows how to maximize your daily contacts, utilize your tools both online and off, leverage your relationships, and generate ongoing sales opportunities.

How did an American immigrant without a college education go from Venice Beach T-shirt vendor to television's most successful producer? How did a timid pastor's son surmount a paralysing fear of public speaking to sell out Yankee Stadium, twice? How did the city of Tokyo create a PowerPoint...

Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and...

Communication is a dynamic, complex process, influenced by all the complexities and differences in human motivation and behavior. Communication: How to Connect with Anyone will help you connect with others and build friendships and develop better relationships with colleagues and clients, friends and family. This engaging, practical guide shares everything you need to know to develop empathy and rapport with others, and feel confident about communicating with a diverse range of people.

Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation—the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner. Think a win-win solution is the best way to make the deal? Think again...

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist. At the very least, becoming confident in your ability to engage in small talk will make conversation more enjoyable and increase fulfillment in your social life. But the potential rewards are so much more far-reaching, both professionally and personally, that it is well worth the relatively small effort to attain.

'Communication strategies that should be taught to everyone with a story to tell' - Marc Randolph, co-founder and first CEO of Netflix Jeff Bezos is a dreamer who turned a bold idea into the world’s most influential company. He learned to elevate the way his employees write, collaborate...

Do you want to be “ahead of the curve” in business vocabulary in time for your next big company meeting? Do you want to “get the ball rolling” on improving your communication with employees, employers, and possible clients who will work alongside you? In the world of business and finance, proper communication is key to achieving success, expanding your frontiers, and reaching your goals.

Newspaperman tells the story of how an immigrant's shy son from Queens, New York, rose to the top of his industry, powered by little more than passion, brains, and hard work. Phillips began his career working as a copyboy for the New York Herald Tribune for 16 dollars a week... and ended it as publisher of The Wall Street Journal and CEO of its parent corporation, Dow Jones & Company. The life story of Warren Phillips is the story of the American newspaper business.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

Wall Street Journal Bestseller From the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership. As a leader in today's networked, information-dense business climate...

This program is read by the author. The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or...

Communicate with confidence and improve your presentation skills with this essential guide–because delivery matters. Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in...

Whether meeting a new client or bumping into a potential mate, you only have a few seconds to make a favorable impression. Is that really possible? Author Nicholas Boothman, a lecturer and licensed master practitioner of neurolinguistic programming, believes yes! He introduces a revolutionary approach to face-to-face communication that will help anyone succeed at making meaningful, and immediate, connections.

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

No tribunal do júri, a persuasão vai além dos argumentos técnicos. Mitos, contos e dilemas tornam-se ferramentas essenciais para comunicar verdades universais de forma acessível e impactante. Histórias enraizadas no imaginário coletivo despertam emoções e arquétipos atemporais, tornando os argumentos mais memoráveis. Esta obra explora como elementos narrativos podem esclarecer dilemas e influenciar decisões, transformando a oralidade do julgamento em um espaço onde emoção e lógica se encontram, e onde a justiça é moldada não apenas por leis, mas também pelo poder das histórias.

You can’t control what happens to you, but you can control how you respond and that changes everything. Life doesn’t slow down. Pressure shows up. Emotions flare. Challenges hit without warning. In those moments, the difference between success and regret often comes down to one thing: your response. In The R Factor®, Heather Verity reveals a simple truth: Event + Response = Outcome. You do not control the event, but you always control the response. This book is not about motivation, positive thinking, or quick fixes.

You want people to like you. You want people to agree with you. You want to win—and you want them to win too! Create that win/win. Turn disagreements into agreements. Create positive situations that bring positive outcomes. If you service customers, or if you manage those who service your customers, improve productivity and increase profits. Be more persuasive. Convince people you have the answer. Avoid alienating people. Choose the perfect words.

The audiobook covers the most common interview questions and how to answer them clearly, including “Tell me about yourself,” “Why do you want this job,” “Why should I hire you,” “Where do you see yourself in five years,” strengths and weaknesses, and accomplishments.

What if you could walk into any room and instantly know who to trust, who's lying, and who's genuinely on your side? Every conversation reveals secrets that most people never notice. Stop second-guessing your instincts about people and learn to read them like an open book.