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Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic.

You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is such a complex, evolving place. How do you navigate this complexity? Mental models are decision-making tools that guide our perception of the world and our behaviour in it. They help us understand life, make decisions and solve problems. The best models help us make intelligent investments, develop groundbreaking technologies and even travel to outer space.

Influence Without Authority is the classic guide to getting what you need from people you don't control. This book introduces the Exchange Model, in which you get what you need by offering something of value in return. The key lies in knowing what the other person values—that's their "currency," and it's your immediate tool for coaxing their cooperation. This book shows you how to implement the Exchange Model at the personal, team, and organizational level to raise the bar for performance and leadership.

Are you ready to transform every conversation into an opportunity for connection, clarity, and positive change? Chapter 1: Negotiation Basics is a comprehensive, practical guide for anyone who wants to feel more empowered, more respected, and more effective in both personal and professional communication. Grounded in techniques inspired by real FBI negotiators—but adapted for real life—this book offers step-by-step strategies to help you stay calm in high-stakes conversations

Dans un monde où la concurrence est omniprésente, maîtriser les techniques de vente est devenu un atout incontournable pour réussir. Que vous soyez entrepreneur, commercial, expert en marketing digital ou simplement désireux d’améliorer vos compétences en négociation, ce livre vous dévoile les secrets des meilleurs vendeurs.

When the real estate market gets hot, it’s the investors who know the ins and outs of negotiating with sellers (and with agents, banks, contractors, and other institutions) who will get the deal. And it’s those same investors who will get their properties sold for top dollar and minimal stress!

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Vorstellungsgespräche führen 2.0 bietet Ihnen einen völlig neuen Einblick in die Welt des Recruitings. Von traditionellen Ansätzen bis hin zur Integration künstlicher Intelligenz – erfahren Sie, wie Sie mit ChatGPT und Co. Ihre Auswahlprozesse optimieren und gleichzeitig eine empathische Interviewkultur schaffen. Füllen Sie Ihren Methodenkoffer und werden Sie zum Gesprächsführungsprofi in Ihrem Unternehmen.

O Brasil está entre os 10 maiores mercados de vestuário e acessórios do planeta. E se você atua nesse ramo ou está pensando em entrar para esse segmento trilionário, prepare-se para ganhar o jogo! Escrito de forma objetiva e totalmente construído em cima do conhecimento prático, Compre bem para vender [muito] bem já entrega o segredo logo no título. Mas não para por aí.

Discover the fundamental principles of negotiation, explore specific strategies for dealing with various scenarios, and immerse yourself in case studies that illustrate essential concepts. With an ethical approach and a focus on building solid relationships, you will learn to apply power, influence, and empathy responsibly. Additionally, explore how technology is shaping the future of negotiations and how to adapt to emerging trends. This book is an invaluable resource for academics, professionals, and anyone looking to enhance their negotiation skills.

Are you tired of feeling overwhelmed and pressured at car dealerships? Do you want to confidently navigate the car buying process and secure the best deal possible? The Ultimate Car Buying Negotiation Guide is your step-by-step roadmap to unlocking savings and making informed decisions.

In Negotiate It!, best-selling author and renowned negotiation expert Lynn Price delivers a powerful, easy-to-listen guide that will immediately elevate your negotiation skills across every area of your life.

Master conflict before it escalates—create a harmonious workplace quickly and efficiently, through these key conflict resolution skills! Are you overwhelmed by conflicts in the workplace that disrupt your team’s synergy? Do you find yourself wishing for practical strategies that can help you manage diverse personalities and prevent disputes from escalating into something more serious? If these challenges sound all too familiar, you're not alone. Many managers encounter these pain points. With the right tools and knowledge, you can transform conflict into collaboration.

The most powerful psychological tactics are being used against you—right now. Are you ready to take back control?

Lead from No presents a systematic approach to Leadership Negotiation. By integrating the “Camp System,” also referred to as the “No” system of negotiation, into numerous leadership and business scenarios, this book can help leaders at any level. Author Jim Camp, Jr.‘s unique experiences as a senior military leader, combined with his extensive negotiating coaching background, makes a strong case that “Leadership Negotiation” is the most important form of negotiation.

Like many, you probably believe that only professionals with natural talent and decades of experience can be truly successful at business negotiations. While it’s true that you can only get better as you gain more experience, negotiation skills can be acquired and mastered by anyone.

When it comes to having a profitable career in senior living sales, Kelly Singleton Myers knows that one trait stands above the rest: curiosity. The More You Know, the More You Close reveals how a deep sense of curiosity can transform your sales approach and lead to unprecedented success.

Sell your business. Stick the landing. We’ll show you how. Exit Strategy is everything you need to know about selling a business. Dr. Sherry Walling, a clinical psychologist specializing in entrepreneur mental health, and Rob Walling, a serial entrepreneur who has secured life-changing sums in multiple exits, have teamed up to provide you with a roadmap for navigating this treacherous terrain, offering a rare combination of practical savvy and emotional nuance that can only come from a true understanding of the journey. Exit Strategy will teach you: When is the right time to sell?

Discovery is perhaps the most critical phase of any sales journey and yet it also one of the least managed. Learn the best strategies and tactics to give you the best chance to make sure that first meeting isn’t the last.

Are you tired of cold calls and the constant pressure of chasing new leads? In Sell Less, Earn More discover a revolutionary approach to sales that transforms how you do business. Instead of transactional encounters with strangers, learn how to double your income by deepening relationships with people you already know. This book is your cure for the common cold call. Imagine never having to pitch to a stranger again. Instead, what if you could naturally attract more business and boost your income by focusing on genuine connections with your existing network?